We are seeking a motivated and skilled individual to join our team in the role of [Job Title]. The successful applicant will be responsible for overseeing [specific function or department], ensuring efficient operations and adherence to company policies and industry standards. Key responsibilities include [list key duties], with an emphasis on [specific goal or objective]. The ideal candidate will possess [required qualifications, e.g., a minimum of 3 years of experience in a related field, proficiency in software, specific certifications], along with strong analytical, communication, and problem-solving abilities. This position offers an opportunity to contribute to [company mission or project] while working in a collaborative and dynamic environment.
Duty station for this position is located in Accra.
Daily attendance, movement records, and client business visits are verified and documented.
Conduct thorough on-site evaluations of entrepreneurs by visiting both their business premises and personal residences to identify promising candidates and accurately assess their potential.
Prospective entrepreneurs must provide and verify various essential documents, including a trading license, land agreement, tenancy agreement, spouse consent, as well as details of nominees and guarantors.
• Prepare and complete necessary documents for loan disbursements
• Gather all required documentation from individual clients as well as for loan disbursement purposes.
Accomplish timely monthly installment payments for clients through mobile money or bank transfers.
Prepare and maintain comprehensive reports and strategic target plans, ensuring thorough documentation throughout each phase.
Visit borrowers on-site following the disbursement of funds to ensure proper utilization of financial assistance, assess their repayment capacity, and provide guidance on financial management practices where necessary.
Conduct regular on-site inspections to verify the accuracy of disbursements.
• Collaborate closely with Account Managers and legal professionals to finalize and execute the signing of legal documentation.
Prepare and submit weekly and monthly requisitions for loan disbursement.
Ensure accurate disbursement of funds and timely collection of overdue payments on a monthly basis.
Ensure timely collection and submission of borrower or dependent death information to insurers.
Follow up on collecting written-off loans and ensure the proceeds are deposited into the appropriate accounts in a timely manner.
Consistently uphold the Microfinance staff Code of Conduct, ensuring interactions with clients reflect the highest standards of professionalism and respect.
Dedicate efforts to delivering exceptional service quality to clients, whether they are encountered in the field or at the branch office.
Listen attentively to clients’ complaints, concerns, and opinions, ensuring thorough understanding before determining the most suitable course of action.
Craft and deliver detailed progress reports to management on a regular basis to ensure transparency and alignment with project objectives.
Implementing the safeguarding policy, you will foster a culture of safeguarding throughout every tier of the program to ensure robust protection measures are integrated at all levels.
Provide essential guidance and expertise in safeguarding to foster a secure working environment.
To uphold compliance with the safeguarding policy and procedures, this role involves overseeing the provision of essential training, guidance, and resources for team members to address and resolve identified issues effectively.
In the event of any reportable incident, adhere to the safeguarding reporting procedure and promote its use among colleagues.
We seek candidates with a strong proficiency in [specific software/tools], a solid understanding of [relevant methodologies/processes], and excellent written and verbal communication abilities. Ideal applicants must demonstrate meticulous attention to detail, the capacity to work collaboratively in a team environment, and the ability to manage multiple priorities effectively. Prior experience in [industry/field] or a related discipline is essential, along with a track record of delivering high-quality results within established timelines. Familiarity with [specific regulations/standards] and the capability to adapt to evolving project demands are also required. Strong problem-solving skills and a proactive approach to troubleshooting are highly valued.
• Minimum of SHS certificate (WASSCE)
Responsibilities include preparing cash requisition and cash certificate documents, managing cash and bank transactions, and conducting bank reconciliation statements to ensure accurate financial records.
Proficient in utilizing Microsoft Word and Microsoft Excel applications.
With a minimum of one year’s practical background in microfinance or a financial institution, the ideal candidate will bring relevant hands-on experience to the role.
Proficient in utilizing Microsoft Word and Microsoft Excel applications is required.
Possesses strong interpersonal and communication abilities to convey ideas clearly and collaborate efficiently with colleagues, clients, and stakeholders across various contexts.
Proficient in English writing and reporting.
We welcome interested candidates to submit their application materials promptly. Applicants should ensure their submissions include a comprehensive resume, a tailored cover letter, and any additional documentation as specified. Early application is strongly encouraged to secure consideration. For further inquiries or clarifications regarding the application process, please direct your questions to the designated contact person listed on the posting.
Interested candidates are encouraged to submit their applications for consideration. To initiate the application process, applicants must carefully review all specified requirements and qualifications outlined in the posting. It is essential to prepare a comprehensive application package, including a tailored resume, a compelling cover letter, and any additional documents requested. Submissions should be made by the designated deadline to ensure full consideration. For inquiries regarding the application process, candidates may contact the provided email address or phone number.
Qualified and interested candidates are invited to submit their cover letters and CVs to [email protected] by no later than 8 June 2026.
PREFERABLY STATE THE NAME OF THE POSITION AND THE IDEAL LOCATION AS THE SUBJECT LINE OF YOUR EMAIL.
Females are strongly encouraged to submit their applications for consideration.
Qualifications
WASSCE
Experience Required
1 year
