We seek a highly motivated individual to join our team in the role of [Job Title]. The ideal candidate will possess a minimum of [X] years of experience in [relevant field] along with a proven track record of success in [specific skills or achievements]. Responsibilities include overseeing [key tasks], collaborating with cross-functional teams to drive [specific outcomes], and ensuring compliance with [industry standards or regulations]. Proficiency in [specific tools or software] and strong problem-solving abilities are essential, as is the capacity to analyze complex data to inform strategic decisions. Excellent communication skills, both written and verbal, are required to articulate ideas clearly and present findings to stakeholders. Additionally, the candidate must demonstrate adaptability in a fast-paced environment and a commitment to continuous learning and professional development.
Duty station for this position is located in Accra.
• Verify daily attendance records, track client visits, and monitor staff movements within the business premises.
Conduct comprehensive market evaluations to identify promising entrepreneurs, followed by on-site assessments at both their business premises and residential locations to validate their viability and potential.
Prospective entrepreneurs must provide a range of essential documentation for verification, including trading licenses, land agreements, tenancy agreements, spouse consent forms, and details regarding nominees and guarantors.
Prepare and finalize all required documentation essential for the disbursement of loans in accordance with established procedures and regulatory guidelines.
Gather all required documentation from individual clients and for loan disbursement purposes.
• Guarantee timely settlement of monthly installments through mobile money or bank transfer.
Develop and maintain accurate reports and strategic target plans, ensuring thorough documentation throughout the process.
Following the disbursement of funds, conduct on-site visits to borrowers to assess their status and ensure compliance with loan terms.
Conduct regular field visits to verify the accuracy and quality of disbursements.
Collaborate closely with Account Managers (AM’s) and legal counsel to facilitate the execution and completion of all necessary legal documentation for signing and commissioning.
Weekly and monthly requisitions for loan disbursement must be prepared and submitted.
Ensure timely and accurate disbursement of funds while maintaining rigorous standards for monthly collections to mitigate overdue balances.
Collect and submit information regarding the borrower’s or their dependents’ passing to insurers promptly and accurately.
• Follow-up with collecting written off loans and depositing to accounts
Consistently uphold the Microfinance staff Code of Conduct and ensure all interactions with clients reflect professionalism and mutual respect.
• Strive to provide the best quality service to clients, at field and at the branch office
Demonstrate active listening by attentively addressing clients’ complaints, concerns, and opinions, then implement suitable solutions accordingly.
Compiles and delivers comprehensive progress reports in a timely and accurate manner for review by stakeholders, ensuring all relevant data and metrics are included and presented clearly.
• Foster a robust safeguarding culture at every level of the program through the enforcement and integration of the safeguarding policy.
Serve as a primary resource for counsel, direction, and specialized knowledge in safeguarding to foster a secure work environment.
To guarantee team members receive adequate training, support, and access to necessary resources, the incumbent is tasked with addressing and resolving safeguarding issues in strict compliance with established policies and procedures.
Adhere strictly to the safeguarding reporting protocol whenever a reportable incident occurs, and actively promote its use among colleagues to ensure consistent compliance.
Skilled in executing tasks with precision and efficiency, the ideal candidate must demonstrate proficient expertise in relevant areas. Strong problem-solving capabilities and the ability to work both independently and collaboratively are essential. Familiarity with industry-standard tools and methodologies is a must, as is the capacity to adapt swiftly to evolving challenges. Excellent communication skills, both written and verbal, are required to articulate ideas clearly and engage effectively with stakeholders.
Candidates must possess a Senior High School Certificate, specifically WASSCE, as the least educational qualification.
• Cash and Bank transactions. Cash Requisition preparation, Cash Certificate preparation and bank Reconciliation statement
Proficiency in Microsoft Word and Microsoft Excel applications is required.
With a minimum of one year of hands-on experience in the microfinance or financial services sector, candidates should demonstrate a solid background in the field.
• Proficiency in Microsoft Word and Microsoft Excel is required.
Demonstrates strong proficiency in both verbal and written communication to convey ideas clearly and engage effectively with diverse audiences.
Proficient in crafting clear, concise reports and articles in English, with strong writing and communication abilities.
To initiate the application process, please follow the outlined submission steps. Submit your application materials through the designated portal, ensuring all required documents are included and formatted correctly. The hiring team will review submissions in the order they are received, so timely submission is strongly encouraged to avoid any potential delays.
To submit your application, please follow the steps outlined below, ensuring all required materials are included for consideration. Begin by preparing a comprehensive resume that highlights your relevant qualifications, work experience, and skills pertinent to the position. Additionally, draft a tailored cover letter that aligns your professional background with the role’s requirements and demonstrates your enthusiasm for the opportunity. Submit both documents via the designated application portal or email address provided in the job posting, adhering to any specified formatting or naming conventions. Be sure to include any supplementary materials, such as portfolios, certifications, or references, as requested. Should you have any inquiries regarding the application process, do not hesitate to contact the hiring manager or HR representative for clarification.
Interested and qualified candidates are encouraged to submit their cover letters and CVs via email to [email protected] by the deadline of 8th June 2026.
Please include the position title and preferred location in the subject line of your email.
Females are strongly encouraged to submit their applications for this position.
Qualifications
WASSCE
Experience Required
1 year
