We are seeking a highly motivated individual to fill the role of [Job Title], responsible for overseeing key operational tasks, managing team performance, and ensuring adherence to company policies. The ideal candidate will possess a bachelor’s degree in [relevant field] or equivalent experience, coupled with [X years] of relevant professional experience in [specific industry or role]. Proficiency in [specific software/tool] and strong analytical skills are essential, along with excellent communication and organizational abilities. Key responsibilities include leading project execution, collaborating with cross-functional teams, and optimizing workflows to drive efficiency. The position requires a proactive problem-solver who can adapt to dynamic environments while maintaining a commitment to quality and customer satisfaction.
Duty stations for this position include the locations of Kong and Exist, where the role will be primarily based.
Conduct between 15 and 20 household surveys on a daily basis.
Prospect for potential clients by analyzing survey data to identify promising leads.
To establish the boundaries of the designated working zones for the proposed teams.
Engage in conversations with the specified group participants within smaller, focused gatherings to foster dialogue and gather insights.
A collaborative unit of up to five individuals will be established, ensuring effective teamwork and shared accountability.
A designated leader will be appointed to oversee each small group, ensuring effective coordination and leadership within the team.
Formulate and lead a high-level steering committee comprised of key stakeholders to oversee and coordinate large-scale group initiatives, ensuring alignment with strategic objectives and fostering collaborative decision-making across departments.
Conduct a comprehensive two-week orientation program for newly inducted members of large-scale groups to ensure a smooth integration and alignment with organizational standards and expectations.
Collect member admission fees in compliance with the directives outlined in the BRAD Ghana circular.
• Mobile devices such as phones or tablets are utilized to input and store group members’ admission information, with synchronization performed whenever feasible.
Responsibilities include coordinating meeting schedules, selecting appropriate dates, times, and venues to ensure optimal attendance and efficiency.
To assemble a team, ensure there are at least 15 participants for Microfinance (MF) initiatives and 10 for Agra-Finance projects, while keeping the total membership between 30 for MF and 20 for Agra-Finance as the upper limit.
Upon detecting a decline in group size due to withdrawals or other factors, facilitate the onboarding of new participants to ensure optimal membership levels are maintained.
Convene two to three group meetings daily to facilitate collaborative discussions and decision-making processes.
The schedule for meetings is as follows: the first meeting begins at 8:30 AM, the second at 9:30 AM, and the third at 10:30 AM, though these times may be adjusted based on office hours.
Arrive at the designated meeting location at least fifteen minutes prior to the scheduled start time of the gathering.
Please arrange group members in a U-shape formation, organizing them by their respective small groups.
Maintain accurate records of student attendance in the designated register, ensuring all entries are completed promptly and in accordance with school policies.
We welcome the opportunity to address inquiries regarding loan-related matters as well as any other pertinent issues.
Collect mobile signatures from small group cashiers each week to document the reception of installment deposits from small group leaders, ensuring all transactions are recorded accurately.
• Upon concluding the group meetings by 1:30 PM, you are expected to return to the office.
Cash received from group meetings held in proximity to a branch must be deposited at the branch prior to traveling to subsequent group meetings to mitigate the risk of theft.
Staff members are required to adhere to established safety and security protocols during the transportation of funds to ensure the protection of both personnel and assets.
• Facilitate thorough review and discussion of members’ loan proposals during scheduled group meetings.
Proposals for loans are received by way of collective verbal voting, conducted openly with all group members present.
The credit officer is responsible for accurately entering all loan-related information into the digital system, including loan applications and guarantor details sourced from DP Notes.
After confirming the accuracy of loan applications, establish a disbursement date and promptly notify the relevant members.
Attend the in-person disbursement event on the designated day to actively engage in the disbursement process.
The credit officer is expected to participate in regular group meetings—whether weekly, bi-weekly, or monthly—and must guarantee the full recovery of all loan installments.
Cash received must be promptly submitted to the Branch Accountant, who will then record the deposited amount in the Daily Cash Report (DCR) and provide their signature as confirmation.
Any installment not received during the morning group meeting must be collected in the afternoon by conducting visits to the homes of borrowers or small group leaders.
Collect late and non-interest-bearing loan installments in the afternoon, ensuring current overdue balances are also addressed.
Initiating the recovery of loans for clients whose debts were previously written off is a key responsibility if they seek to re-engage with BRAD as customers.
Attend the mandatory weekly staff meetings to ensure alignment with team objectives and updates on ongoing projects.
Compile comprehensive daily, weekly, and monthly reports to ensure accurate and timely documentation of relevant data and insights.
Ensure strict adherence to all policies and procedures outlined by BRAD Human Resources.
Demonstrate proficiency in promptly completing any additional tasks assigned by senior leadership, ensuring alignment with organizational objectives and operational standards.
Consistently uphold the Microfinance staff Code of Conduct and interact with clients in a manner that reflects professionalism and respect.
Dedicate efforts to delivering exceptional service quality to clients both in the field and at the branch office.
Listen attentively to clients’ complaints, concerns, or opinions, ensuring thorough understanding, and respond with suitable actions.
• Foster a comprehensive safeguarding culture throughout the organization by executing the safeguarding policy at every level.
Provide essential leadership, counsel, and specialized knowledge in safeguarding practices to cultivate a secure and compliant workplace.
To oversee that all team members receive suitable training, guidance, and necessary resources concerning identified issues, which are addressed and resolved in alignment with the safeguarding policy and procedure.
Follow the established safeguarding reporting procedure whenever a reportable incident arises, and promote adherence to these protocols among colleagues.
Proven expertise in [specific skill, e.g., project management, data analysis, or software development] with a minimum of [X years] of relevant experience. Strong proficiency in [specific tools, programming languages, or methodologies, e.g., Python, Agile, or CRM systems] is essential. Excellent communication and teamwork abilities are required to collaborate effectively across departments. Attention to detail and problem-solving skills are crucial for ensuring accuracy and efficiency in all tasks. Familiarity with [industry-specific standards, regulations, or frameworks] is highly desirable. The ability to adapt to evolving priorities and technologies is a key requirement for this role.
A Senior High School certificate, specifically WASSCE, is required.
Handles all cash and bank-related duties, including preparing cash requisitions and cash certificates, as well as generating bank reconciliation statements.
Proficient in utilizing Microsoft Word and Microsoft Excel applications.
Seeking candidates with a minimum of one year of professional experience within the microfinance or financial services sector.
Proficient in utilizing Microsoft Word and Microsoft Excel with a strong grasp of their core functionalities and advanced features.
• Demonstrates exceptional interpersonal and communication abilities to interact clearly and professionally with diverse stakeholders.
Proficient in crafting clear, concise, and accurate written communications in English, with strong reporting capabilities to convey information effectively.
To initiate the application process, please follow the prescribed steps outlined below. Begin by preparing all necessary documents and information as specified in the application requirements. Ensure your application is complete and submitted within the designated timeframe to avoid any delays. Include any supplementary materials required to support your candidacy. Upon submission, you will receive confirmation of receipt and further instructions regarding the next stages of the selection process.
To submit your application, please follow the outlined process carefully. Begin by preparing a comprehensive resume highlighting your relevant experience, skills, and qualifications. Ensure your cover letter is tailored to this position, addressing the specific requirements and demonstrating your enthusiasm for the role. Complete the online application form with accurate and up-to-date information, attaching all requested documents, such as certifications or references. Double-check for any errors before submission to present a polished and professional application.
Qualified individuals interested in this opportunity are invited to submit their cover letters and CVs via email to [email protected] by 8 June 2026 at the latest.
Please specify the position title and preferred location in the email subject line.
Women are strongly encouraged to submit their applications.
Qualifications
WASSCE
Experience Required
1 year
