We are seeking a highly motivated professional to join our team in the role of [Job Title]. The ideal candidate will possess a minimum of [X years] of relevant experience in [specific field/industry], along with a proven track record in [specific skill or responsibility]. Responsibilities include overseeing [key task or project], collaborating with cross-functional teams to [specific outcome], and ensuring adherence to [industry standard or company policy]. Proficiency in [specific software/tool] and strong analytical skills are essential, as the role demands meticulous attention to detail and the ability to [specific task, e.g., troubleshoot issues or optimize processes]. The successful applicant must demonstrate exceptional communication skills, both written and verbal, to effectively liaise with stakeholders at all levels. Additionally, a commitment to continuous learning and adaptability in a fast-paced environment is highly valued. This position offers opportunities for professional growth and the chance to contribute to innovative projects within a dynamic organization.
Duty stations include Kong and Exist.
Conducting between 15 and 20 household surveys daily forms a core component of the role, ensuring comprehensive data collection and insight generation.
Conduct market research using survey findings to identify and evaluate potential clients, ensuring alignment with strategic objectives and business development goals.
To clearly define the boundaries of the work zones for each designated group, it is essential to establish and mark the designated areas in advance. This ensures organized and efficient collaboration while preventing overlap or confusion among teams. Proper demarcation supports safety protocols and streamlines project execution by providing clear guidance on where each group should operate.
Facilitate targeted discussions with small groups of identified members to gather insights and address concerns.
Small teams of five members will be formed as part of the initiative.
A designated individual will be appointed to serve as the leader for each small group.
The candidate will be responsible for establishing and leading a comprehensive group management committee, comprising numerous members. This role involves organizing and overseeing the committee’s structure, ensuring effective collaboration and decision-making processes. The individual will be tasked with defining clear objectives, delegating responsibilities, and fostering an environment of accountability to drive the committee’s success. Strong leadership and interpersonal skills will be essential to manage diverse perspectives and align the group toward shared goals. Additionally, the individual must possess the ability to facilitate productive meetings, mediate conflicts, and implement strategic initiatives that enhance the committee’s overall performance.
Conduct a comprehensive two-week orientation program tailored for large groups of participants.
• Gather membership admission fees from participants in accordance with the guidelines outlined in the BRAD Ghana circular.
Enter group members’ admission data into the mobile device or tablet and synchronize the information whenever feasible.
Coordination of meeting schedules, including the selection of appropriate dates, times, and locations, is required.
A team must be assembled consisting of no fewer than 15 participants for Microfinance (MF) and 10 participants for Agra-Finance, while the upper limit is set at 30 participants for MF and 20 participants for Agra-Finance.
Admit new participants when a group’s size diminishes below the required threshold owing to attrition or similar circumstances.
Convene two to three group sessions daily to facilitate collaboration and progress.
Conducting meetings are scheduled at 8:30 AM, 9:30 AM, and 10:30 AM, with the possibility of adjustments depending on office hours.
Arrive at the designated meeting location no later than 15 minutes prior to the scheduled start time.
Organize group members into a semicircular arrangement based on their designated small groups to facilitate focused discussions and interaction.
Maintains accurate attendance records in the designated register, ensuring all entries are up-to-date and verified for each session.
Review and address inquiries regarding loan-related topics as well as other pertinent financial concerns.
Collect weekly installment deposits from designated small group leaders via their respective small group cashiers, ensuring each transaction is accompanied by a signature captured on a mobile device.
Return to the office no later than 1:30 p.m. following the conclusion of the group meetings.
Cash received from group meetings held near a branch must be deposited at the same branch prior to attending any additional meetings to mitigate the risk of theft.
Staff members must adhere to established safety and security protocols when handling and transporting funds to ensure compliance and mitigate risks.
Facilitate thorough review and discussion of members’ loan proposals during scheduled group meetings to ensure comprehensive evaluation and informed decision-making.
Loan applications are received via verbal votes cast during meetings attended by all group members.
The credit officer is responsible for accurately entering all loan-related information into the digital system, including loan applications and guarantor details from DP Notes.
Following verification of loan applications, the selected candidate will determine the disbursement date and promptly notify the members of the approved schedule.
Attend the disbursement day in person to actively engage in the disbursement process.
The credit officer is expected to participate in weekly, bi-weekly, or monthly group meetings and must guarantee the full collection of loan installments.
All cash collected must be promptly submitted to the Branch Accountant, who will then record the deposited amount in the Daily Cash Report (DCR) and provide a signed confirmation.
Any missed installment during the morning group meeting must be followed by immediate collection efforts in the afternoon, involving direct visits to the homes of borrowers or small group leaders.
In the afternoon, take responsibility for gathering all late and NBL installment payments, as well as payments currently overdue.
Should a client whose loans were previously written off express interest in returning to BRAD, the role involves initiating the process of loan recovery for their accounts.
Attend the weekly staff meetings on a consistent basis.
Compile and submit comprehensive reports on a daily, weekly, and monthly basis to ensure accurate documentation and data tracking.
Adhere to all guidelines and protocols outlined in the BRAD Human Resources Policies and Procedures.
Deliver all additional tasks assigned by senior leadership promptly and effectively.
Always uphold the Microfinance staff Code of Conduct and interact with clients in a professional and respectful manner.
Dedicate efforts to delivering exceptional service quality to clients, whether interacting at the branch or in the field.
Demonstrate active listening by attentively addressing clients’ complaints, concerns, and opinions, then implementing suitable actions to resolve issues or provide solutions.
To cultivate a robust safeguarding culture throughout every tier of the organization, the role involves executing the institution’s safeguarding policy comprehensively.
Serve as a primary resource for providing support, guidance, and specialized knowledge in safeguarding to foster a secure working environment.
To uphold compliance with safeguarding policies and procedures, the incumbent will be tasked with ensuring team members receive necessary training, support, and resource access for identified issues. This role involves overseeing that all actions align with established safeguarding guidelines, fostering a secure and informed team environment.
In the event of any reportable incident, adhere to the safeguarding reporting procedure and actively encourage others to do the same.
Required competencies encompass proficiency in data analysis and interpretation, strong organizational and multitasking abilities, and excellent written and verbal communication skills. Candidates must demonstrate at least three years of experience in a similar role, with a proven track record of managing multiple projects simultaneously. Familiarity with industry-specific software and tools is essential, as is the ability to work independently while meeting strict deadlines. A bachelor’s degree in a related field is mandatory, and advanced certifications in project management or a relevant discipline are highly advantageous. Additionally, the ideal candidate will exhibit leadership qualities, adaptability to evolving priorities, and a commitment to continuous professional development.
A high school diploma or its equivalent, such as the West African Senior School Certificate Examination (WASSCE), is required.
• Prepare and manage cash and bank transactions, including the preparation of cash requisitions and cash certificates.
• Conduct thorough bank reconciliation statements to ensure accuracy and alignment of financial records.
Proficient in utilizing Microsoft Word and Microsoft Excel applications.
A minimum of one year of professional experience within the microfinance or financial institution sector is required.
• Proficiency in Microsoft Word and Microsoft Excel is required.
Possesses strong interpersonal and written communication abilities to convey ideas clearly and collaborate efficiently with team members and stakeholders.
Proficient in producing clear, accurate, and engaging written content in English, including reports, articles, and documentation. Strong command of grammar, syntax, and style to ensure high-quality communication. Ability to adapt tone and complexity for diverse audiences and purposes.
To initiate the application process, candidates must follow the specified instructions for submission. Please ensure all required materials are prepared in accordance with the outlined guidelines before proceeding. It is essential to review the application requirements thoroughly to avoid any omissions that could affect consideration.
To initiate the application process, please submit your resume and a cover letter outlining your qualifications and interest in the position through the designated application portal. Ensure all required documents are attached and that your submission adheres to the specified format and deadline. Should you require accommodations during the application process, do not hesitate to contact the hiring team for assistance. We look forward to reviewing your application and learning more about your candidacy.
Qualified candidates are encouraged to submit their cover letters and CVs via email to [email protected] by the firm deadline of 8 June 2026.
Please include the position title and the preferred location in the subject line of your email.
Females are strongly encouraged to submit their applications for consideration.
Qualifications
WASSCE
Experience Required
1 year
