Seeking a highly motivated and experienced candidate to fill a crucial role within our team. The ideal person will possess a minimum of three years of relevant experience in the field, along with strong analytical and problem-solving skills. Responsibilities include managing day-to-day operations, analyzing data to drive decision-making, and collaborating with cross-functional teams to ensure project success. The position requires proficiency in Microsoft Office Suite, exceptional communication abilities, and the capacity to work under tight deadlines. Additionally, the role demands a keen attention to detail, a proactive approach to challenges, and a commitment to delivering high-quality results.
Duty stations for this position will be situated in Sweden and Aura Dunkwa.
• Organize and lead bi-weekly meetings with AIM savings groups.
Collect savings deposits from participants enrolled in the AIM program.
Verify that all savings transactions are accurately documented in both passbooks and digital platforms/DFA.
Accurately document member savings, attendance, and participation in detailed records.
Deposits of collected savings are to be processed at the branch office in accordance with established organizational protocols.
Ensure the secure handling and transportation of cash in strict accordance with established organizational policies to maintain safety and compliance throughout all transactions.
Develop meaningful connections with AIM participants and foster consistent savings practices among them.
Coordinate with the AIM PA team to manage meeting schedules, ensure attendance, and provide participant updates.
Assist in ensuring seamless transitions and administration of AIM groups within the realm of savings operations.
Provide regular reports to the Branch Manager regarding savings performance and participant engagement.
Host two to three group meetings daily, facilitating collaborative discussions and ensuring productive outcomes.
The schedule for meetings is set as follows: the first meeting at 8:30 AM, the second at 9:30 AM, and the third at 10:30 AM, though adjustments may be made depending on office hours.
Arrive at the designated meeting location fifteen minutes prior to the scheduled commencement of the group session.
Provide assistance in conducting Financial Literacy Training (FLT) sessions as needed.
Educate participants on the importance of cultivating savings habits and the prospective advantages of utilizing Microfinance services for future financial growth.
Eligible participants will be supported in transitioning into Microfinance groups once they successfully complete the 18-month savings cycle.
Assist in evaluating and facilitating the enrollment process for individuals who meet the prerequisites for loan approval.
Compiles comprehensive reports on a daily, weekly, and monthly basis covering key metrics and activities to ensure accurate record-keeping and performance tracking.
We are seeking a diligent professional to oversee savings collection efforts, ensuring timely and accurate processing of deposits. The ideal candidate will manage client accounts, reconcile transactions, and maintain detailed records of all savings activities. Strong attention to detail, proficiency in financial systems, and excellent communication skills are essential for this role. Additionally, the position requires adherence to regulatory guidelines and the ability to resolve discrepancies promptly. Experience in customer service or financial operations is preferred but not mandatory.
Maintaining consistent attendance is essential to ensure reliable and punctual fulfillment of job duties and responsibilities.
Drives collective achievements by fostering teamwork and ensuring the group meets or exceeds predetermined objectives.
Experienced professionals are sought to facilitate a seamless transition process, ensuring minimal disruption to operations while maintaining high standards of efficiency and continuity. Candidates must demonstrate a proven ability to assess current workflows, identify potential risks, and implement corrective measures proactively. Strong leadership skills are essential to guide teams through change, foster collaboration, and uphold morale during periods of adjustment. Familiarity with change management frameworks and tools is highly desirable, as is the capacity to communicate clearly with stakeholders at all levels. The role requires meticulous planning, adaptability to evolving circumstances, and a commitment to delivering results in dynamic environments.
• Participate in staff meetings to provide field updates.
Report any operational or safeguarding concerns without delay to ensure they are addressed and escalated appropriately within management.
Facilitate thorough review and discussion of members’ loan proposals during scheduled group meetings to ensure comprehensive evaluation and informed decision-making.
• Loan applications are approved following a collective decision-making process involving verbal votes cast in the presence of all group members.
The credit officer will input all loan information, including applications and guarantor details from DP Notes, into the digital system.
After confirming the details of the loan application, adjust the disbursement date accordingly and communicate the updated information to the member.
• Be present in person on disbursement day participate in disbursement process
The credit officer is required to participate in weekly, bi-weekly, or monthly group meetings and must guarantee full recovery of all loan installments.
Collected funds must be promptly deposited into the Branch Accountant’s account, with the transaction accurately recorded in the Daily Cash Report (DCR) and the designated signature affixed to verify the entry.
All missed payments during the morning group meeting must be followed up with afternoon visits to borrowers’ homes or the houses of small group leaders to collect the installment.
In the afternoon, proceed with gathering any past-due and NBL installments, as well as current overdue payments.
Initiate the recovery of loans for previously written-off clients who express interest in re-establishing themselves as BRAD clients.
Cultivate and uphold respectful, professional interactions with every individual involved in the program.
Listen attentively to participants’ feedback, including their complaints, concerns, and suggestions, and respond with suitable measures as needed.
• Follow BRAC Human Resources Policies and Procedures.
Ensure compliance with the established Code of Conduct and safeguarding policies of the organization at all times.
Provide support for any supplementary tasks or projects as directed by senior leadership.
• Establish and maintain a safeguarding culture within all AIM groups.
To safeguard participants, the role involves implementing measures that prevent abuse, exploitation, harassment, and discrimination, ensuring their well-being and security at all times.
Report all safeguarding incidents in strict adherence to established organizational safeguarding protocols and procedures.
Foster environments where adolescent girls and young women can engage safely and inclusively.
Strong analytical and problem-solving abilities, with a keen eye for detail and accuracy, are essential. Proficiency in relevant software tools and systems, along with excellent communication skills for effective collaboration, is required. Prior experience in a similar role, along with a solid understanding of industry standards and best practices, is necessary. The ability to manage multiple tasks efficiently while meeting deadlines is also crucial.
Applicants must possess at least a Senior High School Certificate, specifically the West African Senior School Certificate Examination (WASSCE).
Seeking candidates with a minimum of one year of relevant experience in a financial institution or a comparable professional setting.
Responsible for managing cash and bank transactions, including preparing cash requisitions, issuing cash certificates, and conducting bank reconciliation statements.
Proficient in using Microsoft Word and Microsoft Excel.
Proficient in Microsoft Word and Microsoft Excel, with a strong grasp of their functionalities and applications.
Effective communication skills are essential, enabling clear and concise interactions with colleagues, clients, and stakeholders. This capability includes both verbal and written proficiency, ensuring information is conveyed accurately and professionally. Strong interpersonal abilities facilitate collaboration, conflict resolution, and the building of productive working relationships.
Demonstrates exceptional proficiency in English, encompassing both written and reporting capabilities.
We welcome interested applicants to submit their application materials through the designated portal. Candidates are required to provide a comprehensive resume, a cover letter outlining their qualifications, and any additional documents requested. Ensure all materials are submitted by the specified deadline to be considered for review. For inquiries regarding the application process, please contact the provided email address or phone number.
We welcome applications from qualified candidates who meet the specified criteria. To be considered, please submit your application along with a detailed resume outlining your relevant experience and qualifications. Ensure all required documents are included in your submission to facilitate a thorough review process. Be sure to adhere to the application guidelines provided to ensure your application is given full consideration.
Qualified and enthusiastic candidates are invited to submit their cover letters and résumés to [email protected] by no later than 8 June 2026.
Please include the position title and preferred location as the subject line of your email.
Women are strongly encouraged to submit their applications for this position.
Qualifications
WASSCE
Experience Required
1 year
