We are seeking a highly motivated professional to join our team in the capacity of [Job Title]. The ideal candidate will possess a minimum of [X] years of relevant experience in [specific field/industry] and hold [required degree/certification, if applicable]. Proficiency in [specific software, tools, or technical skills] is essential, along with strong analytical, problem-solving, and communication abilities. Key responsibilities include [list key duties, e.g., managing projects, conducting research, collaborating with cross-functional teams, and ensuring compliance with industry standards]. The role requires the ability to work independently, prioritize tasks effectively, and adapt to evolving priorities in a fast-paced environment. Excellent organizational skills and attention to detail are critical, as is the capacity to meet deadlines while maintaining high-quality output.
Duty station for this position is located in Accra.
• Verify daily presence, travel arrangements, and client business visits.
Conduct thorough evaluations of businesses to identify prospective entrepreneurs by performing comprehensive assessments, which include on-site visits to both their business premises and residential locations.
Prospective entrepreneurs are required to submit and have verified by the relevant department various essential documents, including a trading license, land agreement, tenancy agreement, spouse consent, as well as information pertaining to nominees and guarantors.
Prepare and finalize all required documentation for loan disbursements to ensure compliance and accuracy.
Gather all necessary documentation from each client as well as the relevant materials required for loan disbursement.
Ensure timely remittance of monthly installments via mobile money or bank transfer.
Prepare and maintain thorough documentation of required reports and establish clear target plans.
Conduct post-disbursement visits to borrowers to ensure compliance and assess their ongoing financial needs.
Conduct regular on-site inspections to verify the accuracy and quality of disbursements.
Collaborate closely with Account Managers and legal counsel to facilitate the execution and finalization of legal documentation.
Prepare and submit weekly and monthly requisitions to facilitate loan disbursement.
Ensure timely and accurate disbursement of funds while maintaining strong monthly collections of overdue amounts.
• Responsible for collecting and timely submitting information regarding the death of borrowers or their dependents to insurers.
• Pursue the recovery of written-off loans by gathering necessary documentation and processing deposits into designated accounts.
Consistently uphold the Microfinance staff Code of Conduct while ensuring clients are treated with the utmost respect at all times.
Dedicate efforts to delivering outstanding service to clients, both in the field and at the branch office.
Diligently attend to clients’ complaints, concerns, and opinions, ensuring each is heard with attentiveness, and respond with suitable actions to address their needs effectively.
Compiles and submits periodic updates on project advancements, ensuring all relevant data and milestones are accurately documented and communicated in a timely manner.
To cultivate a robust safeguarding culture throughout every tier of the program, the role will be responsible for executing the safeguarding policy.
Serve as a primary resource for advice, direction, and specialized knowledge on safeguarding practices to foster a secure working environment.
The incumbent must guarantee that team members receive adequate training, support, and access to necessary resources to address and resolve issues as outlined in the safeguarding policy and procedure.
In the event of any incident that requires reporting under safeguarding procedures, ensure compliance with established protocols and actively promote adherence among colleagues.
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The ideal candidate must possess a comprehensive skill set tailored to the demands of the role, including [list specific required skills]. Proficiency in [specific tool, software, or methodology] is essential, along with a strong aptitude for [specific competency or ability]. Additionally, the position calls for [another key skill or knowledge area], ensuring the ability to effectively [specific task or responsibility]. Candidates should demonstrate [specific qualification or experience], as well as the capability to [another key responsibility]. A solid foundation in [relevant field or discipline] is also required, complemented by [additional skill or trait]. Strong interpersonal and communication abilities are necessary to collaborate seamlessly with team members and stakeholders. The role may also require the capacity to [additional responsibility or expectation].
A high school diploma or its equivalent, such as the West African Senior School Certificate Examination (WASSCE), is required.
• Prepare cash and bank transactions, including cash requisitions and cash certificates.
• Perform bank reconciliation statements to ensure accurate financial records.
Proficient in utilizing Microsoft Word and Microsoft Excel applications.
A minimum of one year of professional experience in microfinance or a financial institution is required.
• Proficiency in Microsoft Word and Microsoft Excel is required.
Effectively convey ideas and information with clarity and professionalism.
Proficient in English with strong writing and reporting capabilities.
To submit your application, please follow the instructions provided below carefully. Ensure all required documents are included and submitted by the specified deadline. Your application must fully comply with the outlined application procedure to be considered. Late submissions will not be accepted under any circumstances. Kindly review the eligibility criteria and qualifications before applying to confirm your suitability for the position.
To submit your application, follow the instructions provided on our careers’ portal. Ensure you include a tailored cover letter highlighting your relevant experience and motivation for the position. Your resume should be updated and clearly demonstrate your qualifications for this role. Please submit all required documents by the specified deadline to be considered for review.
Please submit your cover letter and CV to [email protected] by 8 June 2026 at the latest.
Please include the position title and preferred location as the subject line of your email.
Females are strongly encouraged to submit their applications.
Qualifications
WASSCE
Experience Required
1 year
