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Home Jobs Akuse, Eastern Region Manager of Community Engagement and Relations

Manager of Community Engagement and Relations

AGROPAL West Africa Limited  · Agro- industrial

Full Time Akuse, Eastern Region
Akuse, Eastern Region
GH
Deadline: 15 June 2026
Posted June 5, 2026

We are seeking a highly motivated and skilled candidate to join our team in the position of [Job Title]. The ideal applicant will possess a minimum of [X] years of relevant experience in [specific field or industry], alongside a proven track record of success in [key responsibility or skill]. Strong proficiency in [specific tools, software, or methodologies] is essential, as is the ability to work collaboratively in a fast-paced, dynamic environment. Key responsibilities include [list responsibilities, ensuring all are included], with a focus on delivering measurable results and fostering innovation. The role demands exceptional communication skills, adaptability, and a commitment to upholding the highest standards of professionalism and integrity.

Opportunity

AURORAL, a rapidly expanding organization, is on the lookout for skilled professionals to strengthen its team and advance its mission of empowering all participants within the agricultural value chain. In line with this objective, the company is actively recruiting for the position of Community Relations Manager.

Oversee and execute a diverse range of tasks, ensuring adherence to established protocols and standards. Collaborate with cross-functional teams to streamline workflows and achieve organizational objectives. Responsible for monitoring progress, identifying inefficiencies, and implementing corrective measures as necessary. Maintain accurate documentation and records to support audits and compliance requirements. Provide guidance and support to junior staff, fostering a culture of continuous improvement and accountability.

The successful applicant will be tasked with the following duties and obligations:

The Community Relations Manager (CRM) will focus on fostering strong relationships between AURORAL and local communities to guarantee a reliable workforce, thereby enhancing AURORAL’s sustainability and viability as an employer for youth and women across its operational areas.

We excel in fostering productive partnerships with stakeholders and cultivating enduring, mutually beneficial relationships to drive collaborative success. This role requires adept communication skills to understand diverse perspectives, negotiate effectively, and align objectives across varying interests. Responsibilities include identifying key stakeholders, maintaining transparent dialogue, resolving conflicts diplomatically, and ensuring their needs and expectations are met throughout project lifecycles. Your expertise will be pivotal in strengthening trust, enhancing engagement, and securing sustained support for organizational initiatives.

The department oversees initiatives aimed at enhancing community engagement and fostering sustainable development through targeted programs designed to address local needs and promote long-term growth. These programs require collaboration with stakeholders, including residents, local authorities, and nonprofit organizations, to ensure alignment with community priorities and maximize impact. Candidates must possess a bachelor’s degree in a relevant field, such as urban planning, public administration, or social sciences, and demonstrate at least three years of experience in program development, community outreach, or a related capacity. Strong analytical, communication, and project management skills are essential, along with the ability to work effectively in diverse teams and adapt to evolving community challenges. Responsibilities include designing and implementing programs, securing funding through grant applications and partnerships, monitoring progress, and evaluating outcomes to measure success and drive continuous improvement.

Resolving conflicts and addressing grievances efficiently are essential duties for this role. The position requires a keen ability to mediate disputes, fostering fair and constructive solutions while maintaining professionalism. Additionally, the individual must oversee grievance procedures, ensuring they are handled with integrity, transparency, and adherence to organizational policies. Strong interpersonal skills, emotional intelligence, and a commitment to equitable outcomes are critical for success in this function.

Ensuring adherence to regulatory standards and maintaining a strong social license to operate are critical responsibilities of this role. The position demands meticulous attention to evolving compliance frameworks, proactive risk mitigation strategies, and transparent stakeholder engagement to uphold organizational integrity and public trust. Candidates must possess a deep understanding of applicable laws, industry regulations, and ethical best practices, coupled with the ability to navigate complex regulatory landscapes while fostering collaborative relationships with internal teams, external partners, and community stakeholders.

The role involves managing communications and partnerships with farmers and suppliers to ensure a steady and quality supply of produce. Key responsibilities include negotiating contracts, resolving any issues that arise, and maintaining strong working relationships to support operational efficiency. The position requires excellent interpersonal and negotiation skills, along with a deep understanding of agricultural practices and supply chain dynamics. Additionally, the candidate must be able to monitor supplier performance and address any compliance or quality concerns promptly.

We disseminate accurate and timely information through various channels to ensure transparency and alignment across teams. Our reporting mechanisms provide stakeholders with comprehensive updates, enabling informed decision-making and fostering accountability. Clear, concise, and professional communication remains a priority to support collaboration and drive organizational efficiency.

Conducts ongoing monitoring and evaluation activities to assess program effectiveness, track progress toward established targets, and identify areas requiring improvement, ensuring data-driven decision-making and continuous enhancement of project outcomes.

Cultivate and sustain robust, trustworthy connections with esteemed community leaders, farmers, traditional authorities, government representatives, and non-governmental organizations to foster collaborative partnerships.

Act as the primary liaison between the organization and key community stakeholders, facilitating effective communication and collaboration.

Facilitate the planning and execution of recurring stakeholder meetings, town halls, and community dialogues to ensure alignment and engagement.

• Cultivate and oversee relationships with pivotal community influencers and brand advocates to support the company’s strategic initiatives.

Design, create, and oversee corporate social responsibility initiatives tailored to meet the social and economic needs of surrounding communities.

Partner with nearby educational institutions, healthcare providers, and community groups to implement meaningful social investment programs that drive positive change.

Develop and oversee the community relations budget with precision, ensuring efficient allocation and management of financial resources.

Establish and oversee a robust community grievance mechanism designed to efficiently receive, document, and address complaints from community members with transparency and timeliness.

Proactively assess emerging community issues to detect potential sources of tension or conflict, then design and implement targeted strategies to address and mitigate these risks before escalation occurs.

Skilled in facilitating constructive dialogue among the company, farmers, and community stakeholders to foster mutually agreeable solutions and prevent escalation of conflicts.

Maintain meticulous documentation of all grievances and their corresponding resolutions to facilitate accurate reporting.

• Safeguard the company’s ongoing acceptance and legitimacy among all host communities to uphold its “social license to operate.”

Ensure adherence to national and international regulations concerning community involvement, environmental and social consequences, and human rights obligations.

Engage collaboratively with governmental entities and regulatory authorities to address and resolve community-focused initiatives and compliance matters.

• Collaborate closely with the sourcing team to cultivate and sustain robust partnerships with smallholder farmers and fruit suppliers integral to the company’s supply chain.

Craft comprehensive community engagement strategies, create compelling communication materials, and design impactful awareness campaigns, ensuring the use of local languages as needed.

Prepare comprehensive reports detailing community relations initiatives, stakeholder feedback, and program results for management evaluation on a consistent basis.

• Oversee and enhance the company’s public perception and standing in the local communities where it operates.

Work closely with the marketing and communications team to showcase community development initiatives in corporate publications and media.

• Assess, monitor, and analyze the impact of every community engagement and CSR initiative to determine its effectiveness.

Perform regular social audits and administer community satisfaction surveys to assess engagement and impact.

Leverage data and feedback to consistently enhance community relations strategies and programs.

Craft comprehensive impact reports tailored for management teams, investors, and regulatory agencies.

Strong proficiency in data analysis, advanced Excel skills, and experience with SQL are essential. Candidates must demonstrate expertise in financial modeling and forecasting, with a keen eye for detail. Strong communication abilities to convey complex information clearly and collaboration skills to work effectively within cross-functional teams are also necessary. Proficiency in Power BI or similar BI tools is highly regarded, as is experience with ERP systems. A solid understanding of GAAP and financial reporting standards is required, along with the ability to manage multiple priorities in a fast-paced environment.

A Bachelor’s degree in Computer Science, Engineering, or a related field is required, along with a minimum of 5 years of professional experience in software development. Proficiency in Python, Java, or C++ is essential, and familiarity with machine learning frameworks is highly desirable. Strong problem-solving abilities, excellent communication skills, and a proven track record of delivering high-quality solutions are mandatory. Candidates must demonstrate expertise in system design, algorithm optimization, and collaborative project execution within cross-functional teams.

Applicants who meet the criteria must fulfill the requirements outlined in the following thematic sections:

Experienced professional with a strong background in [industry/field] seeking a challenging opportunity to leverage [X years] of expertise in [specific skills or areas]. Proven ability to deliver results in [relevant tasks or projects], with a track record of success in [key achievements]. Seeking a role that offers [specific benefits or growth opportunities] while contributing to [company goals or mission]. Strong interpersonal and communication skills, coupled with a dedication to continuous improvement and innovation.

Technical Skills & Competencies

Proficient in utilizing advanced technical tools and software to perform job-related tasks efficiently. Demonstrates expertise in industry-specific methodologies and best practices. Strong analytical and problem-solving abilities to address complex challenges. Adept at leveraging data-driven insights to inform decision-making processes. Capable of operating specialized equipment and systems with precision. Maintains up-to-date knowledge of emerging technologies and their applications. Exhibits proficiency in programming languages, data analysis, or other relevant technical domains.

Soft Skills

Working Conditions

Work Location

A bachelor’s degree in Social Sciences, Psychology, Development Studies, Public Relations, Communication, Agriculture, Environmental Studies, or a closely related discipline is required for this position.

A Master’s Degree in a relevant field is highly advantageous.

The ideal candidate will demonstrate exceptional innovation, offering creative solutions beyond conventional boundaries, along with a strong ability to operate autonomously with minimal oversight.

The applicant should demonstrate prior experience collaborating with young individuals and women possessing minimal or no formal educational background.

With a minimum of five years of hands-on experience in community relations, corporate social responsibility, stakeholder engagement, or social impact initiatives, you possess a proven ability to build meaningful partnerships and drive sustainable programs that align with organizational goals.

Skilled professionals with a background in development are sought, ideally within agribusiness, food processing, or the extractive industries sector.

Demonstrates a comprehensive understanding of community engagement principles and effective strategies. Exhibits proficiency in applying established frameworks and industry-leading approaches to foster meaningful connections.

Proficiency in key Corporate Social Responsibility (CSR) frameworks such as ISO 26000, the Global Reporting Initiative (GRI), and the International Finance Corporation’s Performance Standards is required.

• Knowledge of social impact assessment and environmental compliance

Experienced professionals must demonstrate proficiency in overseeing project timelines, coordinating team efforts, and allocating financial resources efficiently. Candidates should exhibit strong capabilities in planning, monitoring expenditures, and ensuring projects are delivered within designated budget constraints.

Requires strong competency in Microsoft Office Suite and related reporting tools.

Proven ability to communicate clearly and effectively, both in writing and verbally, with exceptional interpersonal skills.

• Exceptional abilities in negotiation, mediation, and conflict resolution are essential.

Demonstrates cultural awareness and competence in collaborating with individuals from varied backgrounds and communities.

Maintains a strong commitment to ethical standards and demonstrates unwavering integrity in all professional interactions.

Demonstrates exceptional ability to lead teams and foster collaborative environments, ensuring alignment and synergy across departments to achieve shared objectives.

Demonstrates resilience in high-pressure environments while effectively juggling competing priorities to meet deadlines and maintain productivity.

Fluent proficiency in English is essential.

Fluency in the Danube language presents a significant competitive advantage for this role.

The position entails regular travel to agricultural communities, manufacturing facilities, and remote field sites within the company’s operational regions.

Occasional weekend and after-hours commitments may be necessary to support community events or address emergency situations.

The role might necessitate assignments in rural and distant locations.

• Position is based at the AURORAL West Africa Limited facility in Abuse, Eastern Region.

Interested applicants should submit their application materials through the designated portal or email address provided in the job posting. Ensure all required documents, including a resume, cover letter, and any additional certifications, are included for consideration. Applications will be reviewed on a rolling basis, so early submission is highly encouraged. For inquiries or technical difficulties during the application process, contact the hiring manager directly using the information listed in the posting.

To submit your application, please follow the instructions provided on our careers page, including the submission of a resume, cover letter, and any additional materials as specified. Ensure all documents are prepared in the requested format and uploaded through the designated portal before the closing date. If you have any questions regarding the application process, contact our HR department for clarification.

The submission deadline for applications is June 15, 2026. Prospective candidates must submit their comprehensive and up-to-date CVs via email to [email protected], using the subject line “Community Relations Manager Vacancy.” Applicants are advised that CVs should not exceed seven pages and must include the names of three referees. The selection panel will carefully assess the formatting and presentation of each application.

CVs that fail to meet the specified qualifications will be rejected outright during the initial administrative screening process.

Please be advised that only candidates selected for further consideration will be notified regarding interview opportunities.

Qualifications

Bachelor’s Degree

Experience Required

5 years

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