We are seeking a skilled and motivated professional to fill this critical role, where you will be responsible for executing key responsibilities that drive our team’s success. The ideal candidate will possess proven experience in relevant fields, along with strong analytical abilities and exceptional communication skills. Key duties include managing projects from inception to completion, collaborating with cross-functional teams, and ensuring adherence to organizational policies and deadlines. Additionally, the position requires proficiency in industry-standard software, meticulous attention to detail, and the capacity to troubleshoot complex issues efficiently. The successful applicant will demonstrate leadership potential, adaptability in dynamic environments, and a commitment to continuous improvement.
A Reputable Organization
Supports the Regional Team Manager by contributing to the fulfillment of service level agreements, ensuring the Organization meets its commitments regarding fixed access service delivery and maintenance.
Supports the execution of intricate installations as needed, emphasizing cutting-edge digital and IP technologies.
Actively solicits and addresses input from fixed access network customers, promptly escalating pertinent concerns to the Regional Team Manager for expedited resolution.
Supports the testing and configuration of customer-end equipment, including line drivers, modems, routers, and other devices.
Ensures strict adherence to the Organization’s established safety protocols in all operational activities.
Provides comprehensive support in overseeing and coordinating all logistics operations to ensure seamless and efficient supply chain management.
Supports in organizing and coordinating schedules to effectively manage customer incidents and ensure their expectations are met.
Required Qualifications: Candidates must possess a minimum of three years of experience in project management, with a proven track record of delivering projects on time and within budget. Proficiency in industry-standard software tools, such as Microsoft Project or Asana, is essential. Strong analytical and problem-solving abilities are critical for addressing complex challenges efficiently. Excellent communication skills, both written and verbal, are necessary to collaborate effectively with cross-functional teams and stakeholders. A bachelor’s degree in business administration, engineering, or a related field is preferred, along with relevant certifications such as PMP or PRINCE2.
A Higher National Diploma (HND) in Electronics, Electrical Communications Engineering, Computer Science, or an equivalent qualification is required.
A minimum of three years of relevant professional experience is required, or alternatively, at least five years of hands-on experience as a Fixed Services Customer Service Engineer—or a combination of both.
Applicants must maintain a clean driving record and hold a valid driver’s license, along with proven competence in operating a vehicle.
• Demonstrated ability to communicate clearly and collaborate effectively with diverse teams and stakeholders.
• Strong interpersonal skills with a proven track record of fostering positive working relationships in professional settings.
• Proficient in conveying ideas and actively listening to ensure mutual understanding and alignment.
Demonstrates strong analytical thinking and the capacity to evaluate complex situations with a discerning approach. Exhibits proficiency in resolving challenges through structured reasoning and informed decision-making. Capable of identifying underlying issues, assessing potential solutions, and implementing effective strategies to achieve optimal outcomes.
Demonstrates strong leadership capabilities in guiding and managing a team to achieve objectives efficiently.
Performance-oriented and committed to achieving measurable objectives, this role demands a proactive approach to driving results.
Technical proficiency is required, encompassing expertise in specific software, programming languages, systems administration, or other relevant technical domains. Candidates must demonstrate hands-on experience with tools, platforms, or methodologies pertinent to the role, ensuring the ability to execute tasks efficiently and troubleshoot technical challenges. Familiarity with industry standards, best practices, and emerging technologies is also expected to maintain operational excellence and innovation within the position.
To apply for this position, please follow the outlined submission instructions. Qualified candidates should prepare and submit all required documentation in accordance with the specified guidelines. Ensure all materials are complete and accurately reflect your qualifications and experience. If you meet the outlined criteria, we encourage you to proceed with the application process at your earliest convenience.
To submit your application, please follow the specified instructions provided on the company’s official careers page or in the job posting. Ensure all required documents, such as your resume, cover letter, and any additional materials, are prepared and submitted by the stated deadline. Double-check that your application meets the outlined criteria, including qualifications and experience, to avoid any discrepancies. If you encounter difficulties during the submission process, do not hesitate to reach out to the designated contact for assistance.
We kindly request that you forward your curriculum vitae to the following email address: [email protected].
Qualifications
HND
Experience Required
3 years
