We are seeking a highly motivated individual to fill the position with [Job Title]. The successful candidate will be responsible for overseeing daily operations, ensuring compliance with company policies, and driving team performance to meet organizational goals. Key responsibilities include managing project timelines, coordinating cross-functional teams, and maintaining accurate records of business activities. The ideal applicant must possess a bachelor’s degree in a relevant field, along with [X] years of experience in a similar role. Proficiency in [Software/Program] and strong analytical skills are essential, while excellent communication and leadership abilities are highly valued. This role requires a proactive approach to problem-solving and the ability to thrive in a fast-paced environment.
Opportunity
AURORAL, a rapidly expanding organization, is actively recruiting skilled professionals to strengthen its team as it advances its mission of empowering all stakeholders within the agricultural value chain. To support this vision, the company is currently seeking a qualified Community Relations Manager to join its ranks.
Responsibilities include executing a variety of tasks essential to the role, ensuring operational efficiency through meticulous attention to detail and adherence to established protocols. Key duties encompass managing workflows, maintaining accurate records, and collaborating effectively with cross-functional teams to achieve organizational objectives. Additionally, the position requires the ability to analyze data, identify trends, and implement improvements to enhance productivity and performance. Strong communication and organizational skills are essential to maintain alignment with team goals and deliver high-quality results consistently.
The successful applicant will undertake the following duties and responsibilities:
The Community Relations Manager (CRM) is tasked with fostering strong, mutually beneficial relationships between AURORAL and the communities in which it operates. By doing so, the CRM will help secure a reliable workforce while positioning AURORAL as a sustainable and attractive employer for youth and women across its operational regions.
We specialize in building and nurturing strong connections with key stakeholders while ensuring their needs and expectations are effectively addressed. This role requires the ability to foster trust, communicate clearly, and align interests to drive collaborative decision-making. You will be responsible for identifying stakeholders, managing relationships, and facilitating ongoing engagement to support organizational goals and initiatives.
The Community Development Programs are designed to empower and uplift local communities through targeted initiatives and collaborative efforts. These initiatives aim to address social, economic, and environmental challenges while fostering sustainable growth and resilience. Participants will engage in a variety of activities, including needs assessments, capacity-building workshops, and strategic planning, to develop and implement effective solutions. Strong interpersonal and communication skills are essential, as is the ability to work effectively with diverse stakeholders, including government agencies, nonprofit organizations, and community leaders. A background in community development, social work, or a related field is preferred, along with experience in project management and grant writing. The role requires a commitment to equity, inclusivity, and measurable impact, ensuring that programs are accessible and beneficial to all members of the community.
Conflict resolution and grievance management play a crucial role in maintaining a productive and harmonious workplace. This position requires the ability to investigate, mediate, and resolve disputes impartially while ensuring fairness and compliance with company policies and employment laws. The role involves handling employee complaints, analyzing underlying issues, and developing effective solutions to prevent escalation. Strong interpersonal skills, emotional intelligence, and a deep understanding of conflict dynamics are essential. Additionally, the ability to document processes meticulously and maintain confidentiality is required to uphold trust and integrity in the resolution process.
Ensures adherence to all applicable regulatory standards and frameworks while maintaining robust social licensing practices to uphold organizational legitimacy and community trust.
Establishes and nurtures strong partnerships with farmers and suppliers, ensuring consistent access to high-quality agricultural products. Collaborates closely with producers to negotiate fair pricing, verify compliance with standards, and resolve any logistical or quality issues. Develops long-term agreements to secure reliable sourcing while maintaining transparent communication throughout the supply chain. Analyzes market trends and supplier performance to optimize procurement strategies, reduce costs, and mitigate risks associated with sourcing fluctuations.
We facilitate clear, consistent communication and reporting ensuring transparency and alignment across all levels of the organization. This involves preparing and disseminating accurate updates, performance metrics, and strategic insights to stakeholders, including senior leadership, teams, and external partners. Additionally, we maintain meticulous records, compile detailed reports, and ensure compliance with established protocols to support data-driven decision-making and operational efficiency. Strong written and verbal communication skills, along with proficiency in reporting tools and methodologies, are essential for success in this role.
Conducts ongoing monitoring and evaluation of programs and initiatives to assess performance, measure impact, and ensure alignment with strategic objectives. Analyzes data to identify trends, gaps, and areas for improvement, providing actionable insights and recommendations to stakeholders. Prepares and presents reports, dashboards, and visualizations to communicate findings effectively and support data-driven decision-making across the organization.
• Cultivate and sustain trusted, collaborative relationships with key stakeholders, including local community leaders, farmers, traditional authorities, government officials, and non-governmental organizations (NGOs).
Act as the primary liaison between the organization and external community stakeholders, facilitating communication and fostering collaborative relationships.
Facilitate the scheduling and coordination of recurring stakeholder meetings, town halls, and community dialogues to ensure productive engagement and transparent communication among all participants.
Engage and cultivate relationships with pivotal community figures and advocates who significantly impact the company’s operational success.
Design, create, and oversee corporate social responsibility initiatives aimed at fulfilling the social and economic requirements of local host communities.
Partner with nearby educational institutions, healthcare providers, and local associations to execute meaningful community-focused social investment programs.
Demonstrate proficiency in budgeting by developing, overseeing, and administering the community relations budget with diligence and strategic oversight.
• Establish and manage an effective community grievance mechanism to receive, document, and resolve complaints from community members in a timely and transparent manner.
Proactively assess the community landscape to detect early signs of tension or potential conflict, subsequently designing and implementing targeted mitigation strategies to address and resolve issues before escalation occurs.
To facilitate harmonious resolutions among the company, farmers, and community groups, this role involves mediating disputes, ensuring that conflicts are resolved amicably and constructively.
• Maintain detailed records of all grievances and resolutions for reporting purposes.
Facilitate the continuous alignment of business operations with the expectations and values of host communities to preserve and enhance the company’s social license to operate.
Ensure adherence to both national and international regulations governing community engagement, environmental and social impact, and human rights standards.
Engage with government entities and regulatory organizations to address and resolve community-related concerns collaboratively.
Collaborate closely with the sourcing team to establish and sustain robust partnerships with smallholder farmers and fruit suppliers integral to the company’s supply chain.
Craft comprehensive community engagement strategies, design effective communication materials, and execute targeted awareness campaigns, utilizing local languages as required.
Regular reports detailing community relations initiatives, stakeholder feedback, and program outcomes are compiled for management review on an ongoing basis.
• Oversee and cultivate the company’s public perception and standing in host communities.
Partner with the marketing and communications team to feature community development initiatives prominently in corporate publications and media channels.
Evaluate the impact and performance of community engagement initiatives and corporate social responsibility programs through systematic tracking, measurement, and analysis.
Perform regular social audits and gather community feedback through structured satisfaction surveys to evaluate program effectiveness and identify areas for improvement.
• Use data and feedback to continuously improve community relations strategies and programs.
Compile comprehensive impact reports tailored for management, investors, and regulatory stakeholders, ensuring accuracy, clarity, and compliance with relevant standards.
Required Skills:
Candidates must demonstrate proficiency in advanced data analysis techniques, including statistical modeling and predictive analytics, to interpret complex datasets effectively. Strong communication skills are essential for conveying technical findings to non-technical stakeholders clearly and concisely. Problem-solving abilities should be complemented by a keen attention to detail, ensuring accuracy in data interpretation and reporting. Familiarity with industry-standard software tools, such as SQL, Python, or R, is mandatory, along with experience in database management and data visualization platforms like Tableau or Power BI. Additionally, proficiency in Microsoft Office Suite, particularly Excel, is required to perform data manipulation and create comprehensive reports. The ideal candidate will also possess project management skills to coordinate data-driven initiatives efficiently.
A Bachelor’s degree in a relevant field and a minimum of three years of professional experience in a comparable role are essential for this position. Candidates must demonstrate strong analytical skills, proficiency in industry-specific software, and excellent communication abilities. Familiarity with project management methodologies and a proven track record in delivering results are also required. Additionally, the ability to work independently, manage multiple priorities, and meet deadlines is critical to success in this role.
Applicants meeting the necessary qualifications should satisfy the following criteria, as outlined in the specified thematic areas:
Experience
With a strong focus on technical expertise, candidates must demonstrate proficiency in specific tools, methodologies, and technologies relevant to the role. The ideal applicant will possess a solid grasp of industry-standard software, programming languages, or systems required to execute job functions effectively. Additionally, familiarity with emerging technologies, frameworks, or best practices in the field will be highly valued. Problem-solving abilities, analytical thinking, and the capacity to troubleshoot technical challenges are essential to success in this position.
Soft Skills
Working Conditions
Performs job duties at the designated work location, typically following a regular schedule of Monday through Friday, between standard business hours. May occasionally require overtime or weekend work to fulfill operational demands. Adheres to site-specific policies, safety protocols, and compliance standards. Maintains punctuality and reliability to ensure seamless workflow and team coordination.
A Bachelor’s Degree in Social Sciences, Psychology, Development Studies, Public Relations, Communication, Agriculture, Environmental Studies, or a related discipline is required.
A Master’s Degree in an applicable field would be highly beneficial.
The ideal candidate will demonstrate exceptional innovation, consistently offering creative solutions beyond conventional approaches, and possess a strong ability to operate effectively with minimal oversight.
The ideal candidate will demonstrate a proven track record of collaborating effectively with young individuals and women who possess minimal or restricted formal educational backgrounds.
• A minimum of five years of professional experience in community relations, corporate social responsibility, stakeholder engagement, or social impact initiatives is required.
Preferably, candidates should have experience in development roles within the agribusiness, food processing, or extractive industries.
Demonstrates a deep understanding of community engagement principles and proven methodologies, ensuring alignment with industry standards and effective stakeholder interaction.
Proficiency in Corporate Social Responsibility (CSR) frameworks, including ISO 26000, the Global Reporting Initiative (GRI), and the IFC Performance Standards, is required.
• Demonstrated expertise in conducting social impact assessments and ensuring adherence to environmental compliance regulations.
Demonstrates strong proficiency in overseeing projects and managing allocated budgets effectively.
Demonstrates strong competency in utilizing MS Office Suite and related reporting tools effectively.
Demonstrates outstanding interpersonal abilities and strong proficiency in both written and verbal communication.
Aptitude in negotiation, mediation, and conflict resolution is essential, along with a proven ability to navigate complex interpersonal dynamics with tact and expertise.
Candidates must demonstrate cultural sensitivity and exceptional skill in collaborating productively with varied and diverse communities.
Upholds the highest standards of professional integrity and ethical behavior in all aspects of the role.
• Exceptional ability to lead and collaborate effectively within a team environment
Capable of thriving in high-pressure environments and effectively juggling competing priorities to meet deadlines consistently.
Fluent proficiency in English is required.
Fluency in the Danube language will be regarded as a significant advantage for this role.
The position involves regular travel to agricultural communities, manufacturing facilities, and remote field sites within the company’s operational regions.
Weekend and after-hours work may be necessary to accommodate community events or address emergency situations.
The role may involve assignments in rural and remote locations.
On-site at AURORAL West Africa Limited’s facility in Abuse, Eastern Region.
We welcome applications from qualified candidates. Please submit your resume, a cover letter outlining your qualifications, and any relevant certifications. Ensure all documents are in PDF format and include a subject line specifying the position title. Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted.
Interested applicants should submit their application materials through the designated portal or email address provided in the official posting. Ensure all required documents, including a resume, cover letter, and any supplementary materials, are included by the specified deadline. Applications lacking essential information may not be considered. Only shortlisted candidates will be contacted for further evaluation.
The application submission deadline is set for June 15, 2026. Prospective candidates must submit their current and comprehensive CVs via email to [email protected], ensuring the subject line reads “Community Relations Manager Vacancy.” CVs should not exceed seven pages in length and must include three referees. The assessment panel will carefully assess the structure and presentation of each application.
Applications that fail to satisfy the specified qualifications will be immediately disqualified during the initial administrative screening phase.
Please be advised that solely the candidates selected for advancement will receive notification regarding interview arrangements.
Qualifications
Bachelor’s Degree
Experience Required
5 years
