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Home Jobs Akuse, Eastern Region Community Engagement & Outreach Manager

Community Engagement & Outreach Manager

AGROPAL West Africa Limited  · Agro- industrial

Full Time Akuse, Eastern Region
Akuse, Eastern Region
GH
Deadline: 15 June 2026
Posted June 12, 2026

We are seeking a highly motivated and skilled individual to fill the role of [Job Title]. The successful candidate will be responsible for [briefly summarize key responsibility, e.g., “leading cross-functional teams to deliver innovative software solutions”]. A strong background in [relevant field or skill] is required, along with proficiency in [specific tools, technologies, or methodologies]. Key qualifications include [X years] of experience in [industry or function], a proven ability to [specific competency, e.g., “analyze complex data sets”], and excellent communication skills for collaborating with stakeholders at all levels. The ideal candidate will demonstrate [specific trait, e.g., “adaptability in fast-paced environments”] and a commitment to [specific goal, e.g., “continuous professional development”]. Responsibilities include [list 2–3 major duties, e.g., “designing scalable architectures, mentoring junior team members, and optimizing system performance”], ensuring alignment with organizational objectives.

Opportunity

AURORAL, an expanding organization, is actively recruiting skilled professionals to strengthen its team and advance its mission of empowering all stakeholders within the agricultural value chain. To that end, the company is now seeking a qualified Community Relations Manager to join its ranks.

Oversee and execute a comprehensive range of duties and responsibilities essential to the role, ensuring alignment with organizational objectives and operational standards. Engage in key tasks that encompass strategic planning, project management, and cross-functional collaboration to drive efficiency and innovation. Maintain rigorous adherence to established protocols while identifying opportunities for process improvements and risk mitigation. Foster a collaborative work environment through clear communication, mentorship, and leadership, ensuring team cohesion and high performance. Deliver measurable results by prioritizing accountability, adaptability, and continuous professional development in alignment with industry best practices.

The successful candidate will oversee the following duties and responsibilities:

The Community Relations Manager (CRM) is tasked with fostering positive relationships between AURORAL and neighboring communities to secure a reliable workforce, thereby enhancing AURORAL’s sustainability and attractiveness as an employer for youth and women within its operational areas.

We excel in fostering and maintaining strong relationships with stakeholders by actively engaging with them to understand their needs, address concerns, and ensure alignment with organizational objectives. This role demands exceptional communication skills to build trust, negotiate effectively, and collaborate across teams to deliver mutually beneficial outcomes. Additionally, you will be responsible for identifying key stakeholders, analyzing their influence and expectations, and developing tailored engagement strategies to enhance satisfaction and drive project success.

We design and implement initiatives aimed at fostering sustainable growth and enhancing the quality of life in local communities through targeted development programs. These efforts require a professional with expertise in community engagement, project management, and stakeholder collaboration to ensure effective outreach and measurable outcomes. Responsibilities include assessing community needs, coordinating with local leaders and organizations, securing funding, and evaluating program impact to drive continuous improvement and long-term success.

Experienced professionals in this role will handle the identification, investigation, and resolution of workplace conflicts and employee grievances with fairness and efficiency. A deep understanding of labor laws, company policies, and mediation techniques is required to ensure compliant and constructive outcomes. Responsibilities include facilitating open dialogue between parties, documenting incidents thoroughly, and implementing corrective actions when necessary. Strong interpersonal skills, emotional intelligence, and the ability to remain neutral under pressure are essential for success in this position.

Regulatory Compliance & Social Licensing

Ensuring adherence to all applicable laws, regulations, and industry standards is a critical responsibility of this role, requiring meticulous attention to detail and a proactive approach to mitigation of legal risks. The position demands a comprehensive understanding of compliance frameworks, including environmental, safety, and operational guidelines, to guarantee organizational alignment with regulatory expectations. Additionally, fostering and maintaining positive stakeholder relationships is essential to securing and sustaining the organization’s social license to operate, which involves proactive engagement with communities, regulatory bodies, and industry peers to build trust and transparency. Strong negotiation and communication skills are imperative to navigate complex regulatory landscapes and advocate for the organization’s interests while upholding ethical and socially responsible practices.

We cultivate and maintain strong partnerships with farmers and suppliers to ensure a reliable flow of high-quality agricultural products. This role involves negotiating contracts, monitoring supply chain performance, and addressing any issues that may arise to uphold our standards. Additionally, we conduct regular assessments of supplier capabilities, provide feedback, and collaborate on improvement initiatives to enhance efficiency and product consistency. Strong communication skills and a deep understanding of agricultural practices are essential for success in this position.

Disseminating information and generating reports represent core responsibilities within this role. You will be tasked with conveying complex data in accessible formats while ensuring timely, accurate updates to stakeholders. Proficiency in crafting clear, concise communications—both written and verbal—is essential, as is the ability to translate technical insights into actionable intelligence. Strong interpersonal skills will facilitate collaboration across teams, and adherence to reporting deadlines will maintain operational transparency.

Conduct ongoing tracking and assessment to evaluate progress, impact, and effectiveness, ensuring alignment with established goals and objectives while identifying areas for improvement. Analyze data, compile reports, and provide actionable insights to stakeholders to inform strategic decision-making and enhance program outcomes. Collaborate with teams to implement monitoring frameworks, establish performance metrics, and conduct periodic evaluations to measure success and adherence to standards.

Cultivate and sustain robust, trustworthy partnerships with key stakeholders in host communities, including community leaders, agricultural producers, traditional authorities, governmental representatives, and nongovernmental organizations.

Act as the designated liaison between the organization and community stakeholders, representing the company in all official interactions.

Facilitate the scheduling and execution of recurring stakeholder meetings, town halls, and community dialogues to ensure consistent engagement and transparent communication.

• Develop and maintain strategic relationships with prominent community leaders and advocates who play a pivotal role in supporting the company’s operational initiatives.

• Develop, execute, and evaluate corporate social responsibility initiatives designed to meet the social and economic needs of local host communities.

Partner with area educational institutions, healthcare providers, and community groups to implement meaningful social investment programs.

• Efficiently develop and oversee the community relations budget to ensure optimal allocation and financial responsibility.

To develop and oversee a robust community grievance mechanism, ensuring it efficiently receives, documents, and resolves complaints from community members with transparency and timeliness.

Proactively assess and address potential sources of community tension or conflict by devising and implementing effective mitigation strategies.

Mediate disputes involving the company, farmers, and community groups, fostering mutually agreeable resolutions.

Maintain comprehensive documentation of each grievance and its corresponding resolution to ensure accurate reporting.

To uphold the company’s social license to operate across all host communities, the successful candidate will prioritize ongoing engagement, transparency, and responsible practices to foster trust and mutual benefit.

Ensure adherence to national and international regulations governing community engagement, environmental and social impact, and human rights protocols.

Collaborate proactively with governmental entities and regulatory organizations to address community-centric initiatives and ensure compliance with applicable standards.

• Collaborate closely with the sourcing team to cultivate and sustain robust partnerships with smallholder farmers and fruit suppliers integral to the company’s supply chain.

• Create and execute community engagement initiatives, develop communication materials, and launch awareness campaigns, utilizing local languages when required.

Compiles periodic reports detailing community relations initiatives, stakeholder feedback, and program results for executive assessment.

Oversee and uphold the company’s public perception and standing in host communities to ensure a positive and respected presence.

Collaborate closely with the marketing and communications team to strategically promote community development initiatives across corporate publications and media channels.

Monitor and assess the performance and impact of community engagement initiatives and corporate social responsibility (CSR) programs to ensure their efficacy.

Perform regular social audits and gather community feedback through structured satisfaction surveys to assess engagement and identify areas for improvement.

Leverage data and feedback to consistently refine community relations strategies and programs for ongoing enhancement.

Compile comprehensive impact reports tailored for management, investors, and regulatory authorities to ensure transparency and compliance with established standards.

Required qualifications include strong proficiency in project management tools, exceptional analytical skills, and the ability to work effectively both independently and within collaborative teams. Candidates should possess excellent communication skills to articulate ideas clearly and interact professionally with stakeholders at all levels. A deep understanding of industry-specific regulations, compliance standards, and best practices is essential. Additionally, experience in developing and implementing strategic plans, managing budgets, and leading cross-functional initiatives is highly desirable. Proficiency in data analysis and reporting, as well as familiarity with relevant software and technologies, is required to support informed decision-making processes.

A bachelor’s degree in a relevant field is mandatory, along with at least three years of hands-on experience in a comparable role. Proficiency in industry-standard software and tools is essential, and strong analytical and problem-solving abilities are required. Exceptional communication skills, both written and verbal, are crucial for collaborating effectively with teams and stakeholders. Additionally, candidates must demonstrate a commitment to continuous learning and adaptability in a dynamic work environment.

Prospective candidates are required to meet the following qualifications, as outlined in the specified thematic areas:

Seeking a candidate with a proven track record of relevant experience in the field. The ideal applicant will possess a minimum of [X] years of hands-on experience, demonstrating expertise through prior roles. Familiarity with industry-standard tools, methodologies, and best practices is essential, along with the ability to adapt to evolving challenges. Strong problem-solving skills and a commitment to continuous learning are highly valued. Prior experience in [specific area, if applicable] is preferred but not mandatory.

Technical Skills & Competencies

Proficient in a variety of technical tools, systems, and methodologies essential to the role, including but not limited to software applications, programming languages, data analysis tools, and industry-specific platforms. Demonstrates a strong understanding of technical principles and best practices, enabling effective troubleshooting, problem-solving, and innovation. Capable of leveraging technical expertise to streamline processes, enhance productivity, and drive measurable outcomes. Familiarity with emerging technologies and trends to maintain competitiveness and adaptability in a rapidly evolving digital landscape. Strong analytical thinking and attention to detail support the ability to interpret complex data, identify trends, and make informed decisions. Excellent technical documentation skills to ensure clarity, accuracy, and knowledge sharing across teams.

We are seeking a candidate with a strong foundation in soft skills to join our team. The ideal professional will possess excellent communication, problem-solving, and interpersonal abilities, enabling them to collaborate effectively with colleagues and stakeholders. Adaptability and emotional intelligence are also essential, as this role requires navigating dynamic environments and building rapport with diverse teams. Prior experience in customer-facing roles, team leadership, or cross-functional collaboration would be advantageous. The ability to manage conflicts, demonstrate empathy, and foster a positive work culture will be key to success in this position.

Working Conditions

As the successful candidate, you will be required to work on-site at our designated office in [City, State], providing in-person collaboration and support to our team. This role necessitates a consistent physical presence for approximately [X] days per week, with flexibility based on operational needs. A hybrid or fully on-site schedule may apply, depending on the position’s requirements and company policy. Compliance with workplace attendance and scheduling protocols is mandatory to ensure seamless team coordination and productivity.

A bachelor’s degree in Social Sciences, Psychology, Development Studies, Public Relations, Communication, Agriculture, Environmental Studies, or a closely related field is required.

A Master’s Degree in a related field would be beneficial.

The ideal candidate should demonstrate strong innovation, consistently developing creative solutions beyond conventional approaches, and must possess the ability to operate effectively with minimal oversight.

The ideal candidate should demonstrate a proven track record of working effectively with young individuals and women who possess minimal or restricted access to formal education.

Seeking a candidate with at least five years of hands-on experience in community relations, corporate social responsibility, stakeholder engagement, or social impact initiatives.

Seeking extensive experience in development roles, ideally within agribusiness, food processing, or extractive industries.

• Demonstrates a deep understanding of community engagement frameworks and industry-recognized best practices

A strong familiarity with recognized Corporate Social Responsibility (CSR) frameworks, including ISO 26000, the Global Reporting Initiative (GRI), and the IFC Performance Standards, is required.

Possesses a comprehensive understanding of social impact assessment methodologies and adherence to environmental compliance standards.

Accomplish project objectives efficiently while overseeing financial resources through adept budget administration and strategic project oversight. Demonstrate proficiency in coordinating tasks, allocating funds judiciously, and ensuring projects are delivered within established financial parameters and timelines.

Requires strong skills in Microsoft Office Suite and reporting tools.

• Demonstrates exceptional interpersonal acumen and proficient written and verbal communication abilities.

Demonstrated expertise in negotiation, mediation, and conflict resolution, with a proven ability to facilitate constructive outcomes and maintain productive relationships.

• Demonstrates strong cultural awareness and proficiency in collaborating with individuals from diverse backgrounds.

Maintains the highest standards of integrity and ethical conduct in all professional interactions and decision-making processes.

Accomplished at guiding teams and fostering collaborative efforts, demonstrating exceptional leadership capabilities and a proven ability to work effectively with colleagues.

Demonstrated capacity to thrive in high-pressure environments while effectively juggling competing priorities and meeting tight deadlines.

Fluent English language proficiency is required.

Proficiency in the Danube language is viewed as a highly advantageous skill.

The position necessitates regular travel to agricultural communities, manufacturing facilities, and field sites within the company’s operational regions.

Occasional weekend and evening commitments may be necessary to accommodate community events or urgent circumstances.

The role might entail assignments in rural or isolated locations.

On-site at AURORAL West Africa Limited’s facility in Abuse, Eastern Region.

We welcome applications from qualified candidates who meet the specified criteria. To initiate the application process, please submit the required documentation, including your resume, cover letter, and any relevant certifications, through the designated portal. Ensure all materials are current and accurately reflect your qualifications and experience. Should you require further details or assistance, our support team is available to guide you through each step of the submission.

To submit an application, please follow the specified submission process outlined in the job posting. Ensure all required documentation, including a resume, cover letter, and any additional materials, is prepared and attached as instructed. Carefully review the application guidelines to confirm eligibility and submission deadlines are met. Provide accurate and up-to-date contact information to facilitate further communication regarding your application status.

The application submission deadline is set for June 15, 2026. Candidates who wish to apply must submit their comprehensive and current curriculum vitae to [email protected], including “Community Relations Manager Vacancy” in the subject line. Curriculum vitae should not exceed seven pages in length and must include three referees. The selection panel will carefully assess the presentation quality and structure of each application.

Applications failing to meet the required qualifications will be immediately disqualified during the administrative review stage.

Please be advised that only candidates selected for advancement will be notified regarding interview opportunities.

Qualifications

Bachelor’s Degree

Experience Required

5 years

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