We are seeking a highly motivated and experienced professional to join our team as a [Job Title]. The ideal candidate will possess a minimum of [X] years of relevant experience in [specific field or industry], along with a proven track record in [key skill or responsibility]. Responsibilities include [specific duty], [specific duty], and [specific duty], ensuring efficient execution and adherence to deadlines. The role demands strong analytical skills, exceptional problem-solving abilities, and the capacity to collaborate effectively within cross-functional teams. Proficiency in [specific software/tool] and familiarity with [industry-specific knowledge] are essential. Additionally, the candidate must demonstrate excellent communication skills, both written and verbal, to convey complex ideas clearly and engage stakeholders at all levels. This position offers a competitive salary, comprehensive benefits, and opportunities for professional growth within a dynamic and innovative work environment.
• Duty Station : Accra
• Verify daily attendance, track client movements, and ensure adherence to scheduled business visits.
Conduct on-site evaluations of entrepreneurs’ enterprises and residences to identify potential business opportunities and accurately assess their viability.
Prospective entrepreneurs must provide and verify essential documentation, including a trading license, land agreement, tenancy agreement, spouse consent, as well as details regarding nominees and guarantors, to ensure compliance with established requirements.
Prepare all required documentation meticulously to facilitate the proper disbursement of loans, ensuring accuracy and compliance with established procedures.
• Obtain all required documentation from individual clients and for loan disbursement purposes.
• Guarantee prompt monthly installment payments via mobile money or bank transactions.
Prepare and maintain all required reports and target plans, ensuring they are accurately documented and readily accessible for review.
Conduct post-disbursement visits to borrowers to assess their needs and ensure proper utilization of funds.
Conduct regular on-site inspections to verify the accuracy and adherence to quality standards in fund disbursements.
• Collaborate closely with Account Managers and legal counsel to finalize and execute legal documentation.
• Responsible for preparing and submitting weekly and monthly requisitions to facilitate loan disbursement.
Ensure the prompt processing of disbursements with accuracy while consistently following up on overdue collections on a monthly basis.
Ensure timely collection and submission of borrower or dependent death information to insurers.
• Pursue the recovery of written-off loans through systematic follow-up procedures and deposit the recovered funds into the appropriate accounts.
Consistently comply with the Microfinance staff Code of Conduct and maintain a professional, respectful demeanor when interacting with clients.
To ensure the highest standard of client service, deliver exceptional assistance both in the field and at the branch office.
• Listen to clients’ complaints/concerns/opinions carefully and take appropriate measures
Compiling and submitting periodic progress reports is a key responsibility of the role. These reports must be prepared accurately and delivered within established deadlines to ensure transparency and accountability.
To foster a culture of safeguarding throughout every level of the program, implement the safeguarding policy comprehensively.
Serve as a primary resource for counsel, direction, and specialized knowledge on safeguarding practices to foster a secure working environment.
Ensures team members receive proper training, support, and resources to address identified issues in line with safeguarding policies and procedures.
Follow the established safeguarding reporting procedure whenever a reportable incident occurs, and actively encourage others to adhere to the same protocol.
Demonstrated proficiency in analytical methodologies and problem-solving techniques is essential. Candidates must possess strong organizational abilities to manage multiple tasks efficiently. Effective written and verbal communication skills are required to facilitate clear and concise interactions. Familiarity with industry-standard software and tools is mandatory. A proven track record in meeting deadlines and maintaining high-quality standards is necessary.
Applicants must possess at least a Senior High School Certificate, specifically the West African Senior School Certificate Examination (WASSCE).
• Prepare cash requisitions and cash certificates, and handle cash and bank transactions.
• Conduct bank reconciliation statements to ensure accuracy in financial records.
Proficient in utilizing Microsoft Word and Microsoft Excel applications.
With a minimum of one year of professional experience in microfinance or a financial institution, candidates are encouraged to apply.
Proficient in Microsoft Word and Microsoft Excel, with a strong command of spreadsheet and document management tools to support data analysis and reporting tasks.
Possesses strong interpersonal and written communication abilities to articulate ideas clearly and engage effectively with stakeholders.
Demonstrated proficiency in English writing and reporting is required.
To initiate the application process, please submit your materials through the designated application portal or follow the specified submission instructions provided in the job posting. Ensure all required documents, including a resume, cover letter, and any supplementary materials, are attached in the correct format. Be mindful of any deadlines or specific application procedures outlined to avoid any delays in processing your submission. If there are additional steps or steps requiring clarification, refer to the instructions carefully or reach out to the designated contact for assistance.
To apply for this position, please submit a comprehensive resume outlining your qualifications and relevant experience, along with a compelling cover letter that highlights your suitability for the role. Ensure your application includes details of your educational background, professional certifications, and any specialized skills pertinent to the position. You may apply via the company’s official careers portal or by emailing your documents to the designated hiring manager, adhering to the specified application deadline. Be prepared to provide professional references upon request and to participate in subsequent interview stages if selected.
Interested and qualified candidates are invited to submit their cover letters and CVs via email to [email protected] no later than June 8, 2026.
We kindly request that the subject line of your email clearly indicate the job title and the preferred work location.
Females are strongly encouraged to submit their applications for consideration.
Qualifications
WASSCE
Experience Required
1 year
