We are seeking a highly motivated professional to join our team in the role of [Job Title]. The ideal candidate will have a Bachelor’s degree in [Relevant Field] or a closely related discipline, along with [X] years of experience in [Industry/Sector]. Proficiency in [Specific Software/Tool] and strong analytical skills are essential, as the position requires regular data interpretation and reporting. The successful applicant will be responsible for overseeing [Key Responsibility 1], managing [Key Responsibility 2], and collaborating with cross-functional teams to achieve [Specific Goal or Objective]. Excellent communication and problem-solving abilities are required, along with the capacity to work independently and meet tight deadlines. Familiarity with [Industry Standard/Regulation] is a plus.
Job Summary
We seek a proactive and results-oriented Telesales Executive to enhance our expanding HR firm. The successful applicant must demonstrate exceptional communication abilities, a confident sales approach, and practical expertise in utilizing social media platforms for business interaction and lead acquisition.
Oversee and execute core duties encompassing a range of critical tasks essential to operational success, including the management of daily workflows, adherence to established protocols, and the achievement of organizational objectives. Lead collaborative initiatives with cross-functional teams to align efforts, drive project progression, and ensure seamless communication across departments. Analyze performance metrics, identify trends, and implement strategic improvements to enhance productivity, efficiency, and quality. Responsible for maintaining compliance with industry regulations, company policies, and best practices while fostering a culture of accountability and continuous improvement.
• Position is based in Medina, Accra
Initiate proactive outbound calls to potential clients and diligently pursue incoming leads to foster new business opportunities.
Drive business growth by actively marketing the company’s comprehensive HR and recruitment solutions to prospective clients.
Generate leads and qualify prospects by initiating contact via phone, WhatsApp, LinkedIn, Instagram, and other social media channels.
Develop and sustain robust, mutually beneficial connections with clients to ensure their needs are consistently met, and their satisfaction remains high.
• Coordinate and arrange meetings for the business development team.
Respond to client inquiries with professionalism and efficiency, ensuring timely communication at all times.
Diligently document all incoming and outgoing communications, track prospective client interactions, and record sales-related actions to ensure comprehensive and precise record-keeping.
Facilitate social media interactions and digital marketing initiatives to enhance brand presence and audience engagement.
Salesforce Administration & Development, including Lightning Web Components, Apex, and Visual force. Proficiency in SQL for data manipulation and reporting. Experience with REST and SOAP APIs. Strong problem-solving skills and analytical thinking. Excellent communication abilities to collaborate with cross-functional teams. Familiarity with CI/CD pipelines and version control systems preferred.
Qualifications
Remuneration is determined competitively in accordance with the candidate’s qualifications and professional background.
A relevant qualification such as an HND or Bachelor’s Degree in Marketing, Business Administration, Communication, or a closely related discipline is required.
• Demonstrated expertise in telesales, customer service, or business development.
• Expertise in leveraging social media platforms for sales initiatives or business development is required.
Demonstrates exceptional proficiency in both verbal and written communication, along with adept negotiation capabilities to effectively engage with stakeholders and drive collaborative outcomes.
Proven ability to influence, motivate, and drive results with a clear focus on achieving objectives.
• Proficient in utilizing Microsoft Office applications and digital communication platforms
Demonstrated capacity for autonomous work execution as well as effective collaboration within team environments.
Professional experience within an HR firm or recruitment agency is considered beneficial.
If you are interested in this opportunity, kindly submit your application materials as instructed. Ensure all necessary documents are included along with a cover letter outlining your qualifications. Applications will be reviewed on a rolling basis, so early submission is encouraged. Should you require any clarification regarding the application process, do not hesitate to reach out to the designated contact person. We look forward to reviewing your application and learning more about your background and fit for the role.
To submit your application, please follow the outlined steps below.
Interested applicants are encouraged to submit their CVs either by emailing [email protected] or by messaging 0547125675 via WhatsApp.
We are currently seeking a skilled and motivated professional to fill the role at https://jobportal.sbpafrica.group/jobs/3909. The position requires a minimum of 4 years of relevant work experience, proficiency in written and spoken English, and a proven ability to work both independently and collaboratively. The ideal candidate must possess strong communication and organizational skills, demonstrate a high level of accountability, and exhibit a keen attention to detail. Responsibilities include managing project timelines, coordinating team efforts, and ensuring adherence to company policies and procedures. Additionally, the role demands adaptability to changing priorities and the capacity to solve complex problems efficiently.
Qualifications
HND/ First Degree
Experience Required
1 year
