We are seeking a highly motivated professional to fill the role of [Job Title], responsible for overseeing key operational tasks and driving strategic initiatives. The ideal candidate will possess a [specific degree or certification], with a minimum of [X] years of relevant experience in [industry/field]. Proficiency in [specific software, tools, or methodologies] is essential, along with strong analytical and problem-solving skills. Key responsibilities include managing [specific projects/teams], analyzing performance metrics to identify trends, and implementing process improvements to enhance efficiency. Additionally, the successful candidate will collaborate with cross-functional teams to achieve organizational goals, ensuring alignment with company policies and industry standards. Excellent communication and leadership abilities are required to effectively guide teams and stakeholders toward success.
Duty station options for this position include Kong and Exist.
Conduct between 15 and 20 household surveys daily to gather essential data and insights.
Prospective clients are identified through a thorough analysis of survey data.
To delineate the designated workspace for the proposed teams, ensuring clear boundaries and optimal spatial organization.
Engage in focused discussions with selected target members in small-group settings to gather insights, address concerns, and facilitate meaningful exchanges.
A team of five members will be formed and work collaboratively in small groups.
A designated individual will be chosen to serve as the leader for each small group.
Comprising a substantial management committee, this role involves establishing and overseeing a collective leadership structure. Responsibilities include assembling key stakeholders, defining governance frameworks, and ensuring alignment with organizational objectives to drive cohesive decision-making and strategic direction. Candidates should demonstrate experience in committee formation, leadership collaboration, and committee governance to effectively facilitate group coordination and achieve shared goals.
Conduct a comprehensive two-week orientation program tailored for members of large groups to ensure seamless integration and alignment with organizational goals.
Collect member admission fees in compliance with the guidelines outlined in the BRAD Ghana circular.
Responsible for accurately inputting group members’ admission details into mobile devices such as phones or tablets, ensuring timely synchronization of the data whenever feasible.
Coordinates the scheduling of meeting dates, times, and locations to ensure optimal attendance and logistical efficiency.
A group must be formed consisting of at least 15 members for Microfinance (MF) and 10 members for Agra-Finance, with a maximum of 30 members for MF and 20 for Agra-Finance.
Responsibilities include evaluating the size of established groups and integrating new members when attrition or other factors reduce participation below optimal levels.
• Facilitate two to three group meetings daily.
The meeting schedule consists of three sessions, commencing at 08:30 AM, followed by a second at 09:30 AM, and concluding with a third at 10:30 AM. Please note that these timings may be adjusted based on office hours and operational requirements.
Arrive at the designated meeting location fifteen minutes prior to the scheduled start time of the group meeting.
Arrange the participants in a U-shaped formation, ensuring each small group is positioned together.
Maintain accurate attendance records in the designated register, ensuring all entries are completed promptly and thoroughly.
Engage in comprehensive discussions regarding various loan-related topics and other pertinent issues.
Each week, gather installment deposits from small group leaders via the designated small group cashiers, ensuring signatures are obtained on a mobile device for verification.
Return to the office by 1:30 PM following the conclusion of the group meetings.
To mitigate the risk of robbery, all cash collected from group meetings conducted in proximity to a branch must be deposited at that branch prior to attending subsequent meetings.
Personnel must adhere strictly to established safety and security protocols when handling and transporting monetary funds.
Convene group meetings to deliberate upon and assess loan proposals submitted by members, ensuring thorough evaluation and discussion.
Accept loan proposals by conducting verbal votes among group members to ensure collective decision-making and consensus-based approval.
The credit officer is responsible for accurately entering all pertinent loan data—including loan applications and guarantor details from DP Notes—into the digital system.
• Fix a disbursement date after verifying loan applications and inform the members accordingly
Must be physically present on the day of disbursement to actively engage in the disbursement process.
The credit officer is required to participate in weekly, bi-weekly, or monthly group meetings and must guarantee the full collection of loan installments.
Cash receipts must be promptly forwarded to the Branch Accountant for deposit, with the corresponding transaction recorded in the Daily Cash Report (DCR), which should then be signed as confirmation of the transaction.
If any payment is not collected during the morning group meeting, promptly arrange for a representative to visit the borrowers or small group leaders’ residences in the afternoon to retrieve the outstanding installment.
In the afternoon, we require you to commence the process of collecting any overdue payments, including late and non-interest-bearing installments, in addition to the current outstanding receivables.
In cases where former clients whose loans were previously written off express interest in resuming their relationship with BRAD, the incumbent will spearhead the process of loan recovery to facilitate their reintegration as active clients.
Attend the weekly staff meetings as scheduled.
Prepare daily, weekly, and monthly reports to ensure accurate and timely documentation of performance metrics and operational activities.
Adhere to all policies and procedures outlined in the BRAD Human Resources framework.
Diligently carry out any additional directives assigned by senior management as needed.
Maintain strict compliance with the Microfinance staff Code of Conduct and ensure all interactions with clients reflect professionalism and respect at all times.
We are committed to delivering exceptional service quality to clients, both in the field and at the branch level, ensuring their needs are met with professionalism and efficiency.
Demonstrate attentive listening to clients’ grievances, inquiries, and perspectives, ensuring thoughtful responses and decisive actions are taken when necessary.
Develop and embed a comprehensive safeguarding framework throughout the entire organization by executing the safeguarding policy.
Serve as a primary resource for guidance and specialized knowledge on safeguarding practices to foster a secure and compliant workplace environment.
To facilitate team competency and adherence to safeguarding standards, the role involves equipping team members with necessary training, guidance, and resources to address and resolve identified concerns in compliance with established safeguarding policies and procedures.
In the event of any reportable incident, adhere to the established safeguarding reporting procedure and promote its use among colleagues.
We seek candidates with proficiency in data analysis, project management, and proficiency in software such as Microsoft Office Suite or Google Workspace. Applicants must demonstrate strong problem-solving abilities, exceptional organizational skills, and the capacity to work both independently and collaboratively within a team. Ideal candidates will possess prior experience in a similar role, effective communication skills, and a commitment to meeting deadlines. A bachelor’s degree in a relevant field or equivalent professional experience is also necessary.
A high school diploma or its equivalent, such as the West African Senior School Certificate Examination (WASSCE), is required.
Prepare cash and bank transactions, including drafting cash requisitions and cash certificates, as well as conducting bank reconciliation statements.
Proficient in utilizing Microsoft Word and Microsoft Excel applications.
Requires a minimum of one year of professional experience within microfinance or a financial institution.
• Proficiency in Microsoft Word and Microsoft Excel is required.
• Demonstrates exceptional proficiency in both verbal and written communication, facilitating clear and concise exchanges of information.
Proficient in crafting clear, concise, and accurate written content in English, with a strong command of grammar, syntax, and style. Adept at researching topics thoroughly and presenting findings in a structured, engaging manner for diverse audiences.
We welcome applications from qualified candidates who meet the specified criteria for this position. Interested individuals are encouraged to submit their application materials, including a resume, cover letter, and any additional requested documents, through the designated application portal or as instructed in the job posting. Ensure all materials are complete and submitted by the stated deadline to be considered for review. For inquiries regarding the application process, please direct your questions to the provided contact information.
Interested candidates should submit their application materials through the designated portal or email address provided in the job posting. Ensure all required documents, including a resume, cover letter, and any relevant certifications, are included to be considered for the role. The application deadline, if specified, must be adhered to, as late submissions may not be reviewed. Only shortlisted applicants will be contacted for further assessment or interviews.
Interested and qualified candidates are encouraged to submit their cover letters and résumés to [email protected] by 8 June 2026, at the latest.
In the subject line of your email, kindly include the position title and the preferred location.
Women are strongly encouraged to submit their applications.
Qualifications
WASSCE
Experience Required
1 year
