We are seeking a highly motivated professional to join our team in the role of [Job Title]. The successful candidate will be responsible for [key responsibility 1], ensuring [specific outcome or process]. Additionally, they will collaborate with cross-functional teams to [key responsibility 2], driving [specific goal or initiative]. The ideal applicant must possess [required skill 1], [required skill 2], and [required experience/qualification], with a proven track record in [relevant area]. Strong communication and organizational skills are essential, along with the ability to [specific soft skill or competency]. This position requires [specific educational background or certification], and familiarity with [relevant tool, software, or industry standard] is highly desirable. The candidate will report to [reporting structure or manager’s title] and contribute to [specific team or company objective].
Opportunity
AURORAL, a rapidly expanding organization, is actively recruiting skilled professionals to strengthen its team and advance its mission of empowering all stakeholders within the agricultural value chain. To achieve this goal, the company is currently seeking to fill the position with Community Relations Manager.
Oversee and execute a comprehensive range of duties and responsibilities encompassing project management, team coordination, and operational oversight to ensure organizational objectives are met efficiently and effectively. Serve as a pivotal point of contact for cross-functional collaboration, facilitating seamless communication between departments and stakeholders to drive alignment and accountability. Conduct detailed performance evaluations, identify areas for improvement, and implement strategic initiatives to enhance productivity, quality, and overall team output. Maintain rigorous adherence to company policies, regulatory standards, and best practices while fostering a culture of continuous learning and professional development. Provide clear, actionable feedback to team members, mentor junior staff, and champion innovation to propel business growth and competitive advantage. Ensure meticulous documentation of processes, milestones, and outcomes to support data-driven decision-making and compliance requirements.
The successful candidate will undertake the following duties and responsibilities:
The Community Relations Manager (CRM) is tasked with fostering strong, mutually beneficial relationships between AURORAL and neighboring communities to secure a reliable workforce, thereby reinforcing AURORAL’s role as a sustainable and attractive employer for youth and women within its operational footprint.
We specialize in fostering strong connections and maintaining productive relationships with key stakeholders to ensure alignment with organizational objectives and deliver mutual value. This role requires adept communication, negotiation, and conflict resolution skills to address diverse stakeholder needs and expectations effectively. Responsibilities include identifying and engaging with stakeholders, managing expectations, and facilitating productive dialogue to support strategic initiatives and enhance collaboration across departments.
The organization is seeking a dynamic professional to spearhead and implement a range of community development programs aimed at enhancing local infrastructure, fostering social cohesion, and promoting sustainable growth. The ideal candidate will possess strong leadership skills, a deep understanding of community needs, and the ability to collaborate effectively with diverse stakeholders, including government agencies, non-profits, and local residents. Responsibilities will include assessing community challenges, designing targeted interventions, securing funding, and overseeing program execution to ensure measurable impact. Additionally, the role requires expertise in stakeholder engagement, data-driven decision-making, and compliance with regulatory standards to drive long-term community resilience and prosperity.
Conflict resolution and grievance management skills are essential to resolve disputes effectively and ensure fair outcomes for all parties involved. The ability to mediate between conflicting parties, address complaints professionally, and implement equitable solutions is critical in maintaining a positive work environment. Strong communication, active listening, and problem-solving skills are required to handle sensitive situations with diplomacy and efficiency. This role demands a proactive approach to identifying potential conflicts early and addressing them before they escalate.
Ensuring adherence to regulatory frameworks and securing social acceptance are critical responsibilities of this role. The position requires thorough knowledge of applicable laws, industry standards, and ethical practices to guarantee operational compliance. Additionally, the candidate must actively engage with stakeholders, local communities, and regulatory bodies to foster trust, address concerns, and uphold the organization’s reputation. Strong communication skills, problem-solving abilities, and a commitment to transparency are essential for navigating complex compliance challenges and maintaining positive stakeholder relationships.
We cultivate strong partnerships with agricultural producers and suppliers to ensure a reliable and high-quality flow of goods. This role involves negotiating contracts, monitoring supplier performance, and addressing any issues to maintain seamless operations. Additionally, we provide guidance to farmers on best practices to enhance productivity and sustainability. A deep understanding of agricultural supply chains and effective communication skills are essential for success in this position.
Crafting and delivering clear, concise reports and maintaining strong communication channels are essential duties for this position. You will be responsible for effectively conveying complex information to stakeholders and ensuring timely updates on project progress. This role requires the ability to articulate insights, collaborate across teams, and present findings in a manner that is both accessible and actionable. Proficiency in professional communication, both written and verbal, is a key requirement to succeed in this position.
Conducts ongoing assessments and systematic reviews to evaluate performance, progress, and impact, ensuring alignment with established objectives and standards. Analyzes data to identify trends, gaps, and areas for improvement, providing evidence-based insights to inform decision-making. Implements measurement frameworks and tools to track key indicators, documenting findings in comprehensive reports for stakeholders. Collaborates with teams to refine strategies based on evaluation outcomes, fostering a culture of continuous learning and accountability.
Foster and sustain robust, trustworthy connections with key stakeholders in host communities, including community leaders, agricultural producers, customary authorities, governmental representatives, and non-governmental organizations.
Act as the primary liaison between the organization and key community stakeholders.
Responsibilities include coordinating and leading recurring meetings with stakeholders, town halls, and community discussions to ensure effective communication and engagement.
• Develop and maintain relationships with pivotal community leaders and brand ambassadors to support and enhance the company’s operational activities.
• Develop, execute, and evaluate corporate social responsibility initiatives aimed at addressing the social and economic challenges faced by host communities.
Collaborate with area educational institutions, healthcare providers, and community-based organizations to implement meaningful social investment programs.
Develop and oversee the community relations budget with precision to ensure optimal allocation and utilization of financial resources.
Develop and oversee a robust community grievance mechanism designed to efficiently collect, record, and address complaints from community members with full transparency and timely resolution.
Proactively detect emerging community tensions or potential conflicts, then formulate and implement effective mitigation strategies to address them.
Mediate disputes involving the company, farmers, and community groups to facilitate mutually agreeable resolutions.
Maintain comprehensive documentation of every grievance received, along with corresponding resolutions, to facilitate accurate reporting and ensure thorough record-keeping.
Uphold the company’s continued social license to operate across all host communities, ensuring alignment with local expectations and regulatory standards.
Ensure adherence to all applicable national and international regulations concerning community engagement, environmental and social impact, and human rights standards.
Collaborate closely with governmental entities and regulatory authorities to address community-centric issues and ensure alignment with pertinent policies and standards.
Collaborate closely with the sourcing team to cultivate and sustain robust partnerships with smallholder farmers and fruit suppliers integral to the company’s supply chain.
Craft comprehensive community engagement strategies, design compelling communication tools, and execute targeted awareness campaigns, utilizing local languages as required to ensure maximum relevance and impact.
• Develop and submit periodic reports summarizing community engagement initiatives, stakeholder input, and program results for executive assessment.
Responsible for overseeing the company’s public perception and maintaining a positive presence in local communities.
• Partner with the marketing and communications team to feature community development initiatives in corporate publications and media channels.
Monitor, assess, and gauge the performance and impact of every community engagement initiative and corporate social responsibility program to ensure measurable outcomes and continuous improvement.
Perform regular social audits and gather community feedback through structured satisfaction surveys to assess performance and identify areas for improvement.
Utilize data and feedback to consistently refine and enhance community relations strategies and programs.
Compile comprehensive impact reports tailored for dissemination to management teams, investors, and regulatory authorities.
REQUIRED SKILLS:
Seeking a highly motivated individual with a proven track record in the designated field, possessing the necessary qualifications and extensive experience to excel in the role. The ideal candidate will have demonstrated expertise through relevant certifications, academic credentials, and hands-on professional experience. Responsibilities include managing key responsibilities, collaborating with cross-functional teams, and driving innovative solutions to complex challenges. Strong analytical skills, attention to detail, and the ability to work under pressure in a fast-paced environment are essential. Additionally, proficiency in industry-specific tools and software, along with excellent communication and leadership abilities, will be critical for success.
Qualified applicants must possess the following as discussed under the following thematic areas:
Seeking a candidate with a proven track record of relevant experience in the field. The ideal applicant will have demonstrated success in similar roles, with at least [X] years of hands-on experience in [specific skills or industries]. Familiarity with [specific tools, methodologies, or systems] is essential, as is the ability to apply this experience to drive results. The role requires a professional who can leverage their background to meet key objectives and contribute meaningfully to the team’s success.
Technical Skills: Candidates should possess proficiency in relevant programming languages, software development methodologies, and tools pertinent to the role. Familiarity with database management systems, cloud computing platforms, and cybersecurity principles is advantageous. Additionally, experience with DevOps practices, version control systems, and agile project management frameworks is preferred. Strong analytical abilities, problem-solving skills, and attention to detail are essential for success in this position.
Soft Skills
Working Conditions
Work Location
A Bachelor’s Degree in Social Sciences, Psychology, Development Studies, Public Relations, Communication, Agriculture, Environmental Studies, or a closely related discipline is required.
A Master’s Degree in a related field would be considered beneficial.
The ideal candidate will demonstrate exceptional creativity, consistently offering novel solutions and approaches to challenges. They should possess a strong ability to operate independently, managing tasks and projects with minimal oversight while maintaining high productivity and efficiency.
The ideal candidate will demonstrate prior experience collaborating with young individuals and women who possess minimal formal educational backgrounds.
• Candidates must possess at least five years of professional experience in community relations, corporate social responsibility, stakeholder engagement, or social impact initiatives, with a proven track record of delivering measurable results in these areas.
Seeking a professional with a proven track record in development, ideally within the agribusiness, food processing, or extractive industry sectors.
Demonstrates a deep understanding of community engagement frameworks and industry-leading best practices.
Proficient knowledge of Corporate Social Responsibility (CSR) frameworks, including ISO 26000, the Global Reporting Initiative (GRI), and the IFC Performance Standards, is required.
• Expertise in conducting social impact and environmental compliance assessments is essential.
Proven ability to effectively oversee projects and allocate budgets is essential for this role, requiring meticulous planning and financial oversight to ensure successful outcomes.
Skilled in utilizing Microsoft Office Suite and reporting tools with a high level of expertise.
• Demonstrates exceptional interpersonal and communication skills, both in written and verbal formats.
• Exceptional proficiency in negotiation, mediation, and conflict resolution, with a proven ability to facilitate constructive dialogue and reach mutually beneficial agreements.
Demonstrated cultural awareness and strong interpersonal skills are essential to collaborate successfully with individuals from varied backgrounds.
Maintains the highest standards of integrity and ethical behavior at all times.
Demonstrates exceptional leadership capabilities and thrives in collaborative team environments.
Demonstrated capacity for maintaining performance and composure in high-pressure environments, coupled with adeptness at juggling competing priorities and meeting tight deadlines.
Fluent proficiency in English is required.
Proficiency in the Danube language will be regarded as a significant asset for this position.
The position entails regular travel to agricultural communities, manufacturing facilities, and field sites throughout the company’s operational regions.
Certain circumstances, such as community events or emergency situations, might necessitate work during weekends or outside regular business hours.
Candidates should be prepared to perform duties in rural and isolated areas as part of this role.
• The position is based at the AURORAL West Africa Limited facility in Abuse, Eastern Region.
To submit your application, please follow the specified process outlined below. Ensure that all required materials are prepared and submitted in accordance with the provided instructions. Include any necessary documents, such as your resume, cover letter, and professional references, as part of your application package. Verify that you meet the outlined qualifications and responsibilities before proceeding to ensure a complete and accurate submission. Follow any additional steps or guidelines mentioned to finalize your application.
We welcome applications from qualified candidates who meet the outlined requirements and responsibilities. Please submit your resume, cover letter, and any relevant certifications or references via email to the provided address by the specified deadline. Include a detailed account of your professional experience and how it aligns with the position’s requirements. Only shortlisted applicants will be contacted for further consideration.
The application submission deadline is set for June 15, 2026. Prospective candidates must submit their comprehensive and current curricula vitae to [email protected], ensuring the subject line reads “Community Relations Manager Vacancy.” Submissions should not exceed seven (7) pages and must include the names of three (3) referees. The review committee will carefully assess the organization and presentation of each CV.
Applications that fail to meet the specified qualifications will be immediately disqualified during the administrative review stage.
Please be advised that only candidates selected for further consideration will receive notification regarding interview arrangements.
Qualifications
Bachelor’s Degree
Experience Required
5 years
