JOB DESCRIPTION:
Job Summary
We seek a proactive and detail-oriented professional to act as the primary HR liaison for individual client accounts, delivering customized HR strategies and services aligned with each client’s business objectives. The successful candidate will collaborate closely with clients and internal teams to enhance talent management, address employee relations challenges, and implement operational improvements.
Oversee and execute critical operational tasks to ensure seamless business functionality, focusing on the efficient management of resources, processes, and team coordination. Develop and implement strategic initiatives aimed at optimizing performance, enhancing productivity, and driving organizational growth. Collaborate with cross-functional departments to align objectives, streamline workflows, and foster a culture of accountability and innovation. Monitor key performance indicators to assess progress, identify areas for improvement, and implement corrective measures as needed. Maintain compliance with industry regulations, safety standards, and company policies while upholding the highest ethical standards. Provide mentorship and guidance to team members to cultivate talent, enhance skills, and promote professional development.
• Location: Madina
As the primary liaison for designated client accounts, you will cultivate and sustain robust connections with key decision-makers and stakeholders across the organization.
Provide clients with expert guidance on HR policies, adherence to employment legislation, and proven strategies to reduce risk and optimize workforce efficiency.
Ensure all HR documents, including employment contracts, contract renewals, correspondence, and internal memos, are issued promptly and accurately.
Maintain precise and current employee records, encompassing contracts, personnel files, and all HR-related documentation.
Oversee the engagement of all outsourced staff, ensuring seamless integration during the new hire orientation and facilitating a smooth exit process.
Address inquiries from staff concerning HR policies, leave entitlements, and other relevant HR-related matters.
• Ensure the accuracy of employee information by gathering and validating data required for payroll processing.
Respond to employee inquiries regarding attendance issues, salary discrepancies, and other employee benefit payment concerns.
• Verify and maintain complete and accurate Ghana Card and SSN IT data for all employees, ensuring 100% compliance across records.
Collaborate closely with various internal departments—including recruitment, finance, IT, and training—to craft comprehensive HR strategies tailored to client requirements.
Ensure that all employment documents for client employees are scanned and submitted promptly each month.
To maintain a competitive edge, you will continuously monitor industry trends and advancements in HR technologies, leveraging these insights to implement innovative solutions and adopt best practices.
To uphold accountability, you will prepare and submit comprehensive weekly reports as well as detailed monthly reports to management on schedule.
Proven expertise in [specific skills, e.g., project management, data analysis, or customer service], with the ability to apply technical knowledge effectively. Strong communication skills to collaborate across teams and convey complex information clearly. Demonstrated problem-solving abilities to address challenges efficiently while maintaining attention to detail. Proficiency in relevant software, tools, or methodologies relevant to the role. Adaptability to evolving priorities and a commitment to continuous learning to stay current with industry trends. Prior experience in a similar position is highly desirable, ensuring a smooth transition into the responsibilities outlined.
We are seeking a highly motivated and detail-oriented individual to join our team. Applicants must possess a minimum of five years of relevant experience in a similar role and hold a bachelor’s degree in a related field. Strong analytical skills and the ability to work independently are essential, along with proficiency in industry-specific software and tools. The successful candidate will be responsible for managing multiple projects, ensuring deadlines are met, and maintaining high-quality standards. Excellent communication and organizational abilities are required to collaborate effectively with team members and stakeholders.
• Bachelor’s degree in Human Resources, Business Administration, or a closely related discipline is required.
• A minimum of one to two years of professional experience in Human Resource Management or an equivalent capacity is required.
Demonstrated expertise in utilizing Microsoft Office Suite, with a particular emphasis on MS Word and MS Excel.
• Possesses a solid understanding of HR best practices, employment legislation, and regulatory compliance requirements.
• Demonstrated capacity to oversee and coordinate multiple client engagements concurrently.
• Demonstrates exceptional capability to manage multiple tasks efficiently while maintaining high organizational standards.
Proficient in both written and verbal communication, demonstrating clarity and effectiveness in conveying ideas.
Demonstrates exceptional precision and analytical ability in addressing challenges.
Demonstrated capacity to efficiently organize and prioritize competing tasks within a high-pressure, rapidly changing setting.
Proficiency in human resources processes and the administration of records is required.
Maintains a high standard of professionalism and ensures the strict confidentiality of all sensitive information.
• Demonstrates outstanding interpersonal abilities and excels in collaborative team environments
If you are interested in applying for this opportunity, please follow the outlined application process to submit your materials. Ensure that all required documents and information are provided as specified to facilitate a thorough review of your candidacy. Should you have any questions regarding the application procedure, do not hesitate to reach out for clarification. We look forward to receiving your application and the opportunity to consider you for this role.
As you prepare to submit your application, please ensure all required materials are included and adhere to the specified guidelines. Be sure to provide a comprehensive resume highlighting relevant experience and qualifications, along with a tailored cover letter that aligns with the position’s core responsibilities. Additionally, include any supplementary documents, such as references or certifications, as outlined in the job posting. For further details on the application process, consult the official instructions provided by the hiring organization.
Prospective applicants are kindly requested to submit their curriculum vitae by emailing [email protected] or by messaging 0547125675 via WhatsApp.
Link: https://jobportal.sbpafrica.group/jobs/3919
Qualifications
Bachelor’s Degree
Experience Required
2 years
