JOB DESCRIPTION:
Opportunity
As a growing organization, AGROPAL is seeking talents to complement its existing team with its mission of empowering every actor in the agricultural value chain. Therefore, AGROPAL is seeking to hire a Community Relations Manager.
The role encompasses a variety of key tasks and obligations, requiring the incumbent to fulfill specific functions with precision and accountability. Responsibilities span operational, strategic, and administrative domains, ensuring alignment with organizational objectives while maintaining high standards of performance. The position demands adherence to established protocols, proactive problem-solving, and effective collaboration with cross-functional teams to drive results. Additionally, the incumbent will be expected to uphold regulatory compliance, manage resources efficiently, and contribute to continuous improvement initiatives. Strong communication skills, analytical acumen, and adaptability are essential to excel in this multifaceted position.
The selected individual will undertake the following duties and responsibilities:
The Community Relations Manager (CRM) will play a pivotal role in fostering and maintaining strong, mutually beneficial relationships between AURORAL and the communities in which it operates. This position will focus on securing a steady and reliable workforce while reinforcing AURORAL’s commitment to sustainability and long-term viability as a preferred employer for youth and women across its operational landscape.
We prioritize fostering productive collaborations with stakeholders and nurturing long-term professional relationships to ensure alignment with organizational objectives. This role demands the ability to engage effectively with diverse internal and external partners, maintaining open communication channels and resolving any arising issues proactively.
Develop and implement community development initiatives to enhance local infrastructure and foster social cohesion, ensuring alignment with organizational goals and community needs through collaborative partnerships and strategic planning.
Resolves conflicts and oversees grievance procedures with professionalism and discretion. Manages employee disputes, investigates complaints, and implements fair resolutions to maintain a harmonious work environment. Ensures compliance with organizational policies and labor regulations throughout the grievance process. Facilitates constructive dialogue between parties to foster mutual understanding and sustainable outcomes.
Ensures adherence to all relevant regulatory requirements and maintains the organization’s social license to operate. This role manages compliance with legal, environmental, and industry-specific standards while fostering positive relationships with stakeholders, communities, and regulatory bodies. It involves monitoring changes in regulations, implementing necessary adjustments to policies and procedures, and ensuring the organization operates within ethical and legal boundaries. Additionally, it addresses community concerns, engages in transparent communication, and promotes sustainable practices to uphold the company’s reputation and social standing.
Dedicated to fostering strong connections with agricultural partners, this role involves cultivating productive relationships with farmers and suppliers. Key responsibilities include negotiating mutually beneficial agreements, ensuring timely and quality deliveries, and addressing any logistical or contractual challenges that may arise. The ideal candidate will possess excellent communication skills, a deep understanding of agricultural supply chains, and the ability to build trust and reliability with stakeholders. Experience in procurement, contract negotiation, or agricultural logistics is highly advantageous.
You will be responsible for maintaining clear and consistent communication channels, both internally and externally, ensuring that all relevant information is accurately conveyed and documented. This role requires the preparation and dissemination of detailed reports, providing stakeholders with timely, insightful updates on performance metrics, project statuses, and key developments. Strong written and verbal communication skills are essential, along with the ability to tailor messages to different audiences while maintaining professionalism and clarity.
The incumbent will be tasked with overseeing monitoring and evaluation activities to assess program performance, track progress, and ensure accountability. This role involves systematically collecting, analyzing, and interpreting data to measure outcomes against established indicators. The position requires developing evaluation frameworks, conducting field visits, and preparing comprehensive reports to inform decision-making. Proficiency in data management tools and strong analytical skills are essential, along with the ability to present findings clearly to stakeholders. Experience in designing and implementing evaluation methodologies is preferred.
• Cultivate and sustain meaningful, collaborative relationships with key stakeholders, including community leaders, farmers, traditional authorities, government officials, and non-governmental organizations within the host community.
Act as the primary liaison between the organization and community stakeholders.
Facilitate and coordinate periodic stakeholder meetings, town halls, and community dialogues to ensure effective communication and engagement among all parties involved.
• Develop and maintain strategic relationships with pivotal community leaders and brand champions to support and enhance the company’s operational activities.
• Develop, execute, and assess corporate social responsibility initiatives to meet the social and economic requirements of host communities.
I work collaboratively with educational institutions, healthcare providers, and community-based organizations to design and execute socially impactful investment initiatives.
Develop and oversee the community relations budget with precision and efficiency.
Develop and oversee a robust community grievance mechanism tasked with receiving, recording, and addressing community member complaints promptly and with full transparency.
Proactively assess the community landscape to detect emerging tensions or conflicts, then design and implement targeted strategies to mitigate risks and foster harmony.
• Serve as a neutral intermediary to facilitate mutually agreeable solutions in conflicts involving the company, agricultural producers, and local community organizations.
Diligently document all grievances and their corresponding resolutions to ensure comprehensive record-keeping for reporting needs.
To uphold the company’s “social license to operate” across all host communities, ensuring alignment with local expectations and regulatory requirements.
Ensure adherence to all applicable national and international regulations concerning community engagement, environmental and social impact, and human rights.
Act as an intermediary between government entities and regulatory authorities to address issues pertaining to community affairs.
• Collaborate with the sourcing team to cultivate and sustain robust partnerships with smallholder farmers and fruit suppliers integral to the company’s supply chain.
Responsibilities include designing community engagement strategies, crafting communication materials, and launching awareness campaigns, as needed, in local languages to ensure broader reach and inclusivity.
Prepare routine reports summarizing community relations initiatives, stakeholder feedback, and program results for executive evaluation and decision-making purposes.
Oversee the company’s public perception and standing in the host communities to ensure a positive and cohesive relationship.
Work closely with the marketing and communications team to effectively showcase community development initiatives in corporate publications and media channels.
Evaluate and measure the impact of all community engagement initiatives and corporate social responsibility programs to ensure their effectiveness.
Perform regular social audits and collect community feedback through structured satisfaction surveys to evaluate performance and identify areas for improvement.
Employ data-driven insights and stakeholder feedback to refine and enhance community relations strategies and programs on an ongoing basis.
Prepare comprehensive impact reports tailored for management, investors, and regulatory agencies to ensure clear communication of key findings and compliance with applicable standards.
REQUIRED SKILLS: Candidates must possess strong analytical abilities, proficiency in data interpretation, and experience with statistical software. Familiarity with advanced Excel functions, including pivot tables and LOOKUP, is essential. Knowledge of SQL for database querying is a must. Excellent communication skills, both written and verbal, are required to convey complex information clearly. Problem-solving aptitude and attention to detail are critical for identifying trends and discrepancies. Prior experience in a fast-paced environment and the ability to manage multiple priorities simultaneously are also necessary.
We are seeking a highly motivated individual with a strong educational background and relevant experience to join our team. Applicants must possess essential qualifications, including a degree in a related field and proven expertise in the required competencies. Professional experience in a similar role is a prerequisite, with a minimum of [X] years in the industry being highly desirable. The ideal candidate will demonstrate proficiency in key responsibilities such as [list key duties], along with excellent communication and problem-solving skills. Additionally, familiarity with industry standards and the ability to work effectively in a dynamic environment are essential.
Applicants who meet the qualification criteria must satisfy the requirements outlined in the specified thematic areas.
Experience
Technical Skills
Proficiency in programming languages such as Python, Java, or C++ is required, along with expertise in database management systems like SQL or NoSQL. Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and DevOps practices (CI/CD pipelines, containerization with Docker/Kubernetes) is essential. Experience with version control tools (Git) and proficiency in data analysis tools (e.g., Pandas, R, or Tableau) are also necessary. Knowledge of cybersecurity principles and best practices is a plus.
Soft Skills
Working Conditions
Work Location
A bachelor’s degree in Social Sciences, Psychology, Development Studies, Public Relations, Communication, Agriculture, Environmental Studies, or a closely related discipline is required.
A Master’s Degree in a related field is highly advantageous.
The ideal candidate demonstrates exceptional creativity, consistently approaching challenges with originality and resourcefulness while thriving in autonomous work environments.
The applicant should demonstrate prior experience collaborating with young individuals and women possessing little to no formal education.
With a minimum of five years of demonstrated expertise in community relations, corporate social responsibility, stakeholder engagement, or social impact, you will bring a wealth of experience to this role.
We seek candidates with a proven track record in development, ideally within the agribusiness, food processing, or extractive industries.
Proven expertise in community engagement frameworks and adherence to industry best practices.
Proficient knowledge of Corporate Social Responsibility (CSR) frameworks, including ISO 26000, the Global Reporting Initiative (GRI), and the International Finance Corporation (IFC) Performance Standards, is essential.
• Demonstrates expertise in conducting social impact assessments and ensuring adherence to environmental compliance regulations.
Experienced professionals should demonstrate strong capabilities in overseeing project timelines and financial resources, ensuring efficient allocation and adherence to fiscal constraints.
Proven expertise in utilizing Microsoft Office Suite and advanced reporting tools is essential for this role.
• Demonstrates outstanding interpersonal and communication capabilities, both in written and verbal formats.
• Exceptional aptitude for negotiation, mediation, and conflict resolution, ensuring constructive outcomes and maintaining positive relationships.
Proficient in demonstrating cultural awareness and collaborating efficiently across varied communities.
Maintains the highest standards of integrity and ethical behavior in all professional interactions and decision-making processes.
Demonstrated ability to lead teams effectively while fostering a collaborative work environment is essential.
Demonstrated capability to perform effectively in high-pressure environments while efficiently balancing competing priorities and meeting deadlines.
Fluent proficiency in English is a prerequisite for this role.
Proficiency in the Danube language will provide a significant competitive edge.
The position entails regular travel to agricultural communities, manufacturing facilities, and remote field sites within the company’s designated operational regions.
Weekend and off-hours work may be necessary to accommodate community events or emergency scenarios.
The role might necessitate assignments in rural and distant locations.
On-site at AURORAL West Africa Limited’s facility located in Abuse, Eastern Region.
If you’re interested in applying for this position, kindly direct your application materials to the designated contact as outlined in the job posting. Ensure that all required documents, including your resume and any supplementary materials, are submitted in accordance with the specified instructions. Attention to detail in the application process will be appreciated as your submission is reviewed for consideration.
To submit your application, kindly follow the provided instructions on the company’s official careers portal or the designated job listing platform where the position was advertised. Ensure all required documents, such as your resume, cover letter, and any additional materials, are attached or uploaded as specified. Double-check that your submission meets the outlined deadlines and format requirements to avoid disqualification. If you encounter any issues during the application process, contact the hiring team promptly for assistance.
The application deadline is set for June 15, 2026. Prospective candidates must submit a comprehensive and up-to-date curriculum vitae to [email protected], ensuring the subject line reads “Community Relations Manager Vacancy.” Submissions should not exceed seven pages and must include the names of three referees. The assessment panel will closely evaluate the clarity and professionalism of each CV presentation.
Each application failing to satisfy the mandatory qualifications will be deemed ineligible during the initial administrative review stage.
Please be advised that only candidates selected to proceed will receive notification regarding interview opportunities.
Qualifications
Bachelor’s Degree
Experience Required
5 years
