We are seeking a highly motivated and skilled individual to join our team in the role of [Job Title]. The successful candidate will be responsible for [key responsibility 1], [key responsibility 2], and [key responsibility 3]. Additionally, they will collaborate with cross-functional teams to [specific collaboration goal], ensuring alignment with organizational objectives. The ideal candidate must possess a minimum of [X years] of experience in [relevant field], along with proficiency in [required skills/tools]. A strong understanding of [specific industry or process] is essential, as well as the ability to [important soft skill or competency]. This position offers a unique opportunity to contribute to [specific project, initiative, or company goal] while working in a dynamic and innovative environment.
Duty station for this position is Accra.
• Verify daily attendance records, track client movements, and ensure adherence to scheduled business visits.
We conduct comprehensive business surveys to identify promising entrepreneurs, evaluating their suitability through on-site inspections of both their business premises and personal residences to ensure thorough and accurate assessments.
Ensure all required documentation from prospective entrepreneurs is verified, including trading licenses, land agreements, tenancy agreements, spouse consent forms, and details of nominees and guarantors.
Compile and finalize all required documentation for loan disbursement processes.
• Collect all needed documents from the individual clients and for loan disbursements
Ensure timely remittance of monthly installments via mobile money or bank transfer.
Prepare and maintain comprehensive reports and strategic target plans, ensuring thorough documentation and accuracy throughout the process.
• Visit borrowers after disbursements
Conduct regular on-site inspections to verify the accuracy and integrity of disbursements within the field.
Liaise with Account Managers and legal counsel to finalize and execute legal documentation for signing and commissioning.
• Prepare and submit weekly and monthly requisitions to facilitate loan disbursement.
Ensure the accurate and timely disbursement of funds while maintaining systematic monthly collections for overdue accounts to uphold financial compliance and operational efficiency.
The Borrower Support Specialist is responsible for timely collection and submission of borrower or dependent death information to insurers.
• Pursue the collection of written-off loans and ensure the deposited funds are appropriately allocated to the respective accounts.
Consistently comply with the Microfinance staff Code of Conduct and maintain a professional, respectful demeanor when interacting with clients.
• Strive to provide the best quality service to clients, at field and at the branch office
Skilled professionals must attentively address clients’ complaints, concerns, and opinions, ensuring appropriate actions are taken to resolve issues effectively.
Compiles and submits periodic updates to track and document progress.
To foster a robust safeguarding culture throughout the entire program, the role involves executing the safeguarding policy across all organizational levels.
Provide essential support, guidance, and expertise in safeguarding to ensure a secure working environment.
The incumbent must guarantee that team members receive adequate training, support, and resource access pertaining to identified issues, ensuring these are addressed in strict compliance with safeguarding policies and procedures.
Adhere to safeguarding reporting protocols whenever a reportable incident occurs, and promote their use among colleagues.
Candidates must possess robust analytical capabilities alongside a strong command of problem-solving methodologies. Effective communication skills, both written and verbal, are essential for articulating insights and collaborating with stakeholders. Proficiency in data analysis tools or relevant software is highly desirable, as is the ability to interpret complex datasets. A keen attention to detail and a commitment to maintaining accuracy in all tasks are required. The role demands adaptability to evolving priorities and the capacity to work efficiently in dynamic environments. Familiarity with industry-specific regulations or standards may be necessary to ensure compliance and operational excellence.
A high school diploma or its equivalent, such as WASSCE certification, is required.
• Cash and Bank transactions. Cash Requisition preparation, Cash Certificate preparation and bank Reconciliation statement
Proficient in utilizing Microsoft Word and Microsoft Excel applications.
With a minimum of one year of professional experience in Microfinance or a financial institution, candidates are encouraged to apply.
Proficient in utilizing Microsoft Word and Microsoft Excel, with the ability to create, edit, and manage documents efficiently.
Proficient in articulating ideas clearly and professionally, both verbally and in writing, to ensure seamless collaboration and understanding among team members and stakeholders.
Proficient English writing and reporting capabilities are essential for this role.
To initiate the application process, please submit your resume and cover letter via email to the designated hiring manager by the specified deadline. Ensure your application includes a detailed summary of your qualifications, relevant experience, and a brief explanation of why you are a strong candidate for the position. All required documents should be attached in PDF format for clarity and should be named professionally (e.g., “Last Name_First-name_Resume.pdf”). Should you require accommodations during the application process, do not hesitate to contact the HR department for assistance.
To submit your application, kindly provide the following details via email to [insert email address] with the subject line “Application for [Job Title].” Include your updated resume, a cover letter outlining your qualifications and interest in the role, and any relevant certifications or references. Ensure all documents are in PDF format and labeled clearly with your full name and the position title. Applications should be received no later than [insert deadline date]. Late submissions will not be considered. For inquiries regarding the application process, contact [insert contact name or department] at [insert phone number or email].
Interested and qualified candidates are encouraged to submit their cover letters and CVs to [email protected] by 8th June 2026 at the latest.
PLEASE STATE THE NAME OF THE POSITION AND PREFFERED LOCATION AS SUBJECT OF MAIL.
Females are strongly encouraged to submit their applications.
Qualifications
WASSCE
Experience Required
1 year
