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Home Jobs Accra - North Leadership role overseeing team operations and performance

Leadership role overseeing team operations and performance

Plato Consult Limited  · Human Resources

Full Time Accra - North
Accra - North
Deadline: 18 June 2026
Posted June 13, 2026

We are seeking a highly motivated and skilled individual to join our team as a [Job Title]. The successful candidate will be responsible for [list key responsibilities, e.g., developing and implementing strategic initiatives, managing cross-functional projects, and ensuring operational efficiency]. A minimum of [X] years of relevant experience in [specific field or industry] is required, along with proficiency in [list required skills, e.g., data analysis, project management tools, or industry-specific software]. The ideal candidate will possess strong analytical and problem-solving abilities, exceptional communication skills, and the capacity to work collaboratively in a fast-paced environment. Additional qualifications include [list any certifications, education requirements, or desirable traits, e.g., a degree in [field], PMP certification, or experience with [specific technology/tool]]. This role offers the opportunity to contribute to meaningful projects while growing professionally within a dynamic organization.

A Reputable Organization

• Assists the Regional Team Manager by fulfilling key responsibilities to ensure compliance with the Organization’s service level agreements related to fixed access service delivery and maintenance.

• Assists in executing intricate installations as needed, emphasizing the most advanced digital and IP technologies.

Actively gathers and responds to feedback from fixed access network customers, elevating any unresolved issues to the Regional Team Manager to ensure prompt resolutions.

Provides assistance in the testing and configuration of customer-end devices, including line drivers, modems, routers, and other equipment.

Ensures adherence to the Organization’s safety protocols in all operational activities.

Assists in the oversight and coordination of all logistical operations and supply chain processes.

The role involves assisting in the organization of schedules to effectively handle customer incidents and manage expectations.

• Proficiency in project management software and tools
• Strong analytical and problem-solving capabilities
• Excellent communication and teamwork skills
• Experience with data analysis and reporting
• Ability to work efficiently under tight deadlines
• Knowledge of industry regulations and compliance standards
• Familiarity with budgeting and financial management
• Capability to lead cross-functional teams
• Attention to detail and organizational skills
• Understanding of relevant software applications

A Higher National Diploma (HND) in Electronics, Electrical Communications Engineering, Computer Science, or an equivalent qualification is required.

Seeking candidates with a minimum of three years of relevant professional experience or at least five years specifically in the role of a Fixed Services Customer Service Engineer—or a combination of both.

A valid driver’s license and a spotless driving record, along with proven driving proficiency, are essential prerequisites for this role.

• Demonstrates outstanding interpersonal and communication abilities, fostering strong professional relationships and facilitating clear, effective exchanges of information.

Accomplished experts in analysis and reasoning are essential, with a strong capacity to dissect complex issues and derive pragmatic solutions through structured evaluation and decisive action.

Demonstrates strong leadership capabilities to guide and inspire a team toward achieving shared objectives, fostering collaboration and accountability throughout the process.

Goal-driven and results-focused, this role demands a commitment to achieving measurable outcomes and exceeding performance benchmarks. Candidates must demonstrate a proactive approach to setting and meeting ambitious objectives while maintaining a strong sense of accountability for their contributions.

Technical expertise is essential, requiring proficiency in specific programming languages, software tools, and methodologies relevant to the role. Candidates must demonstrate hands-on experience with industry-standard technologies, systems, or platforms, as well as the ability to troubleshoot complex technical issues efficiently. Familiarity with data analysis, automation frameworks, or specialized technical domains may also be required, depending on the position. Strong problem-solving skills and a commitment to staying updated with technological advancements are critical for success in this capacity.

To submit your application, please follow the specified procedure outlined below. Ensure all required documents are included and adhere to the outlined submission guidelines. Applications must be submitted by the designated deadline to be considered for review. Only complete applications will be reviewed, so verify that all sections are accurately filled out, and all requested materials are attached. Incomplete or late submissions will not be accepted.

We welcome applications from all eligible candidates who meet the specified qualifications and requirements. Interested individuals should submit their application along with a comprehensive resume, a cover letter outlining their relevant experience and motivation, and any additional documents as requested in the job posting. Please ensure all materials are prepared in accordance with the outlined instructions to be considered for further review.

Please submit your CV through email to [email protected].

Qualifications

HND

Experience Required

3 years

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