We are seeking a highly motivated individual to join our team as a [Job Title]. The successful candidate will be responsible for [key responsibility 1], [key responsibility 2], and [key responsibility 3]. Additionally, they will collaborate closely with [specific team/department] to [specific goal or task]. The ideal candidate will possess [specific skill or qualification], along with [another skill or qualification], and must have [X] years of relevant experience in [industry/field]. Proficiency in [specific software/tool] is required, and familiarity with [another relevant skill] is strongly preferred. Strong communication and organizational skills are essential, as the role involves [specific task or responsibility]. The candidate should demonstrate the ability to [specific competency, e.g., “manage multiple projects simultaneously” or “analyze data to drive informed decisions”]. This is a full-time position based in [location], with occasional travel required for [specific purpose, if applicable].
• Duty Station : Accra
• Verify and document daily attendance, track client visits, and monitor movement within the business premises.
Conduct comprehensive market evaluations to identify promising entrepreneurs, subsequently assessing each candidate’s viability through on-site inspections of both their business operations and personal residences.
Verify all required documentation from prospective entrepreneurs, including the trading license, land agreement, tenancy agreement, spouse consent, as well as details of nominees and guarantors.
Responsible for compiling and finalizing all required documentation to facilitate the disbursement of loans.
• Gather all required documentation from individual clients as well as for loan disbursement purposes.
Ensure monthly installments are settled promptly via mobile money or bank transfer.
Prepare and maintain accurate documentation for essential reports and strategically aligned target plans.
Following loan disbursements, conduct on-site visits to borrowers to assess their current financial and operational status, ensuring compliance with lending terms and identifying any potential risks or support needs.
Conduct regular on-site inspections to verify the accuracy of fund disbursements.
Facilitate collaborative communication with Account Managers (AM’s) and legal counsel to oversee the execution and finalization of essential legal documentation.
Prepare and submit weekly and monthly requisitions to facilitate loan disbursement.
• Maintain precise disbursement processes and consistently recover overdue payments on a monthly basis.
Ensure timely collection and submission of information regarding the borrower’s or their dependents’ death to insurers.
• Pursue the collection of written-off loans and ensure their deposit into designated accounts.
Always maintain strict compliance with the Code of Conduct established for Microfinance staff, ensuring clients are treated with the utmost respect and professionalism.
We are committed to delivering exceptional service quality to clients, whether they interact with us in the field or at our branch office.
Listen attentively to client complaints, concerns, and opinions, then determine and implement suitable actions to address them effectively.
Compiles and submits comprehensive progress reports in accordance with established timelines and organizational standards.
To cultivate a robust safeguarding culture throughout every tier of the program, implement the safeguarding policy diligently.
• Provide essential support, guidance, and expert knowledge on safeguarding to foster a secure working environment.
Ensures team members receive proper training, continuous support, and necessary resources to address and resolve identified issues in compliance with safeguarding policies and procedures.
In the event of any reportable incident, you must adhere to the established safeguarding reporting procedure and actively encourage others to follow suit.
Required qualifications include proficiency in written and verbal communication, organizational abilities, and meticulous attention to detail. Candidates must possess strong problem-solving skills and the capacity to work both independently and collaboratively within a team environment. Demonstrated experience with project management tools and software is essential, along with a solid understanding of industry-specific regulations and compliance standards. The ideal applicant will exhibit adaptability to evolving priorities and demonstrate a commitment to continuous learning and professional development.
Applicants must hold at least a Senior High School Certificate, such as the West African Senior School Certificate Examination (WASSCE).
• Prepare cash and bank transaction records, including cash requisitions and cash certificates.
• Conduct bank reconciliation statements to ensure accuracy and alignment between internal records and bank statements.
Proficient in utilizing Microsoft Word and Microsoft Excel applications.
At least one year of professional experience in the Microfinance or financial institution sector is required.
Proficient in utilizing Microsoft Word and Microsoft Excel.
Demonstrates exceptional verbal and written communication abilities, ensuring clarity and professionalism in all interactions.
Demonstrates exceptional proficiency in English, with a strong command of written communication to produce clear, concise, and accurate reports and documentation.
To submit your application, please follow the outlined process carefully. Detailed instructions will be provided upon selection for further consideration. Ensure all required documents are prepared in advance to expedite the review of your submission. Should you encounter any challenges during the application process, do not hesitate to reach out for assistance.
To submit your application, please follow the instructions provided below, ensuring all required materials are included. Your submission should consist of a resume, cover letter, and any additional documents specified in the job posting. Be sure to review the application deadline and submission method—whether through email, an online portal, or another designated platform—to avoid any delays. If you have any questions regarding the application process, direct them to the hiring contact listed in the job advertisement.
Interested and qualified candidates are encouraged to submit their cover letters and CVs via email to [email protected], with submissions due no later than June 8, 2026.
Kindly specify the position title and preferred location in the subject line of your correspondence.
Females are strongly encouraged to submit their applications for this opportunity.
Qualifications
WASSCE
Experience Required
1 year
