We are seeking a motivated and detail-oriented individual to support our team as a [Job Title]. The successful candidate will be responsible for executing a range of administrative duties, including managing schedules, coordinating meetings, and maintaining accurate records. Additionally, they will handle client communications, ensuring prompt responses to inquiries and providing exceptional service. Proficiency in [specific software, e.g., Microsoft Office Suite] and strong organizational skills are required, along with the ability to multitask effectively in a fast-paced environment. A minimum of [X] years of relevant experience is preferred, and candidates must demonstrate excellent written and verbal communication abilities.
Duty locations include Sweden and Aura Dunkwa.
Facilitate bi-weekly meetings with AIM savings groups to ensure ongoing engagement and progress tracking.
Gather savings deposits from participants in the AIM program.
Ensure that all savings transactions are accurately documented in both passbooks and digital platforms, including the Digital Financial Assistant (DFA).
Responsible for maintaining meticulous records regarding members’ savings, attendance, and engagement levels.
Deposit savings collected into the branch office in accordance with established organizational protocols.
Ensure the secure handling and transportation of cash in strict accordance with established organizational policies and procedures.
Foster meaningful connections with AIM participants and promote consistent savings behaviors.
Coordinate meeting schedules, track attendance, and provide participant updates in collaboration with AIM PA.
Facilitate the seamless transition and ongoing management of AIM groups within savings operations.
Provide the Branch Manager with periodic reports detailing savings progress and participant involvement.
Facilitate two to three group meetings daily, ensuring productive discussions and clear action items.
Conducted meetings are scheduled at 08:30 AM, 09:30 AM, and 10:30 AM, with the possibility of adjustments based on office hours.
Arrive at the designated meeting location no later than 15 minutes prior to the scheduled start of the group session.
Provide assistance with the delivery of Financial Literacy Training sessions as needed.
Educate participants regarding the importance of disciplined savings practices and the availability of future access to Microfinance services.
Responsibilities include guiding qualified participants through the process of transitioning into Microfinance groups once they have successfully completed the 18-month savings cycle.
Provide assistance with evaluating and facilitating the admission of qualified loan applicants into the program.
Compile regular reports covering daily, weekly, and monthly metrics to provide comprehensive insights and data-driven updates. Ensure all reports are meticulously organized, accurate, and delivered punctually to stakeholders. Analyze key performance indicators and trends to support strategic decision-making and operational efficiency. Maintain a high standard of documentation while adhering to established reporting timelines and formats.
We are seeking a dedicated individual to oversee savings collection efforts, ensuring accurate and timely processing of funds. The ideal candidate will manage client contributions, reconcile accounts, and maintain meticulous records of all transactions. Proficiency in financial systems and strong attention to detail are essential. Additionally, the role requires excellent communication skills to address client inquiries and resolve discrepancies efficiently. Prior experience in savings collection or a related financial field is highly preferred.
Attendance is mandatory every scheduled day, with no exceptions made unless previously approved. Punctuality is critical, and employees are expected to arrive on time and remain for the duration of their shifts. Any absence, lateness, or early departure must be communicated in advance, following company protocols. Excessive absences or tardiness may lead to disciplinary measures, as outlined in the attendance policy. Accurate record-keeping of attendance is required to ensure compliance with labor regulations and company standards.
Delivers consistent, measurable contributions to team objectives, ensuring collective targets are met through collaboration and proactive engagement. Plays an active role in team meetings, offering strategic insights and supporting peers to enhance overall productivity. Regularly assesses group dynamics to identify opportunities for improvement, fostering a culture of accountability and shared success.
We are seeking a dynamic professional capable of driving smooth transitions within our organization. The ideal candidate will possess strong adaptability and problem-solving skills to navigate change effectively. Responsibilities include assessing current processes, identifying areas for improvement, and implementing strategic initiatives to enhance operational efficiency. Additionally, the role demands effective communication to align teams and stakeholders throughout the transition process.
• Participate in staff meetings to provide updates from the field.
Promptly escalate any operational or safeguarding concerns to management for immediate review and action.
Ensure that all member loan proposals are reviewed during group meetings to facilitate comprehensive discussion and evaluation.
Loan approvals are determined by conducting verbal voting among the group members present.
The credit officer will be responsible for entering all pertinent loan information, including loan applications and guarantor details from DP Notes, into the digital system.
After confirming the details of the loan application, establish a disbursement date and promptly notify the member.
• Ensure in-person attendance on disbursement day to actively engage in the disbursement process.
The credit officer is expected to participate in weekly, bi-weekly, or monthly group meetings while maintaining full recovery of all loan installments.
Collected funds must be deposited into the Branch Accountant’s account, with the transaction amount recorded in the Daily Collection Report (DCR) and your signature provided to confirm completion.
If a borrower misses an installment during the morning group meeting, arrange for the collection of the installment by visiting the borrower’s home or the small group leader’s residence in the afternoon.
In the afternoon, undertake the collection of both late and NBL installments, as well as current overdue payments.
• Initiate the recovery of loans for written-off client’s, should they wish to come back to BRAC as clients
Cultivate courteous and professional interactions with every individual involved in the initiative.
• Address participants’ feedback, concerns, and suggestions by actively listening and implementing suitable measures in response.
Adhere to all guidelines set forth in the BRAD Human Resources Policies and Procedures.
All employees are required to strictly comply with the established Code of Conduct and safeguarding policies of the organization.
Handle any supplementary duties as directed by senior leadership as needed.
To cultivate and uphold a robust safeguarding culture across all AIM groups.
• Safeguard participants by actively preventing abuse, exploitation, harassment, and discrimination.
Handle safeguarding incidents in accordance with established organizational protocols and reporting standards.
Encourage the secure and welcoming involvement of adolescent girls and young women.
Provides excellent verbal and written communication abilities. Capable of collaborating effectively with cross-functional teams. Demonstrates strong problem-solving skills to address complex challenges. Proficient in managing multiple priorities while maintaining high attention to detail. Exhibits adaptability in fast-paced environments and changing demands. Strong organizational skills to streamline processes and enhance productivity. Familiar with industry-specific tools and software as needed.
Applicants must hold a Senior High School Certificate, specifically the West African Senior School Certificate Examination (WASSCE), as a foundational qualification.
A minimum of one year of professional experience in a financial institution or a closely related sector is required.
Responsibilities include managing cash and bank transactions by preparing cash requisitions, producing cash certificates, and performing bank reconciliation statements to ensure accurate financial records.
Experienced with Microsoft Word and Microsoft Excel applications.
• Proficiency in Microsoft Word and Microsoft Excel is required.
Excellent verbal and written communication skills are essential, along with the ability to convey ideas clearly and professionally to diverse audiences.
Proficient in crafting clear, concise, and engaging written content in English, with expertise in reporting, documentation, and communication.
Interested applicants should submit their application materials through the designated portal, ensuring all required documents are included. Carefully review the job posting to verify eligibility and prepare a comprehensive application package. Include a cover letter outlining your qualifications and a resume detailing relevant experience. Additionally, provide any supplementary materials requested, such as references or certifications. Be mindful of the application deadline and submit all required information in the specified format.
Interested candidates are encouraged to submit their applications following the instructions provided in the official job posting. Ensure all required documents and credentials are included with the submission to facilitate a thorough review process. Applications will be evaluated based on qualifications, experience, and alignment with the role’s key responsibilities. For any inquiries regarding the application process, please refer to the contact information outlined in the posting.
Qualified and interested candidates are invited to submit their cover letters and résumés via email to [email protected] by the deadline of 8 June 2026.
Please include the position title and preferred location in the subject line of your email.
Females are strongly encouraged to apply.
Qualifications
WASSCE
Experience Required
1 year
