We are seeking a highly motivated and skilled individual to join our team in the position of [Job Title], where you will play a pivotal role in [specific department/function] by driving [key responsibility or goal]. The ideal candidate will possess [X years] of experience in [relevant field/industry], along with a proven track record in [specific skill or achievement], demonstrated through [examples or metrics]. Strong proficiency in [specific software, tools, or technical skills] is essential, as is the ability to [specific soft skill or competency]. This role requires exceptional organizational skills, attention to detail, and the capacity to [additional responsibility or requirement]. You will collaborate closely with cross-functional teams to [specific outcome or project], ensuring alignment with company objectives and delivering measurable results. Additionally, the successful candidate will be responsible for [specific duty or responsibility], while maintaining compliance with [relevant standards, regulations, or policies]. A commitment to continuous improvement and adaptability in a fast-paced environment is highly valued.
• Duty Station : Accra
• Verify daily attendance, track client visits, and monitor movements within the business.
Conduct comprehensive evaluations of enterprises by identifying prospective entrepreneurs and accurately assessing their suitability through on-site inspections of both their business premises and residential addresses.
Prospective entrepreneurs must present valid documentation, including a trading license, land agreement, tenancy agreement, spouse consent, and details of nominees and guarantors, which should be thoroughly verified.
Compile and finalize all required documentation to facilitate the disbursement of loans.
Gather all required documentation from individual clients and for the processing of loan disbursements.
Ensure timely settlement of monthly installments via mobile money or bank transfer.
Craft accurate reports and formalize essential target plans as required.
• Conduct in-person follow-up visits with borrowers following loan disbursement to assess repayment capacity and address any immediate concerns.
Conduct regular on-site inspections to verify the accuracy of disbursements, ensuring compliance with established quality standards throughout the process.
• Collaborate closely with Account Managers and legal representatives to finalize and execute legal documentation.
Prepare and submit weekly and monthly requisitions to facilitate loan disbursements.
Ensure the accurate and timely disbursement of funds while systematically managing overdue collections on a monthly basis.
Collect and submit information regarding the borrower’s or dependents’ death to insurers promptly to ensure timely processing.
Conduct follow-up actions to secure written-off loans and ensure funds are deposited into the appropriate accounts.
Consistently comply with the Microfinance staff Code of Conduct and engage with clients in a professional and respectful manner at all times.
Dedicate efforts to delivering exceptional service quality to clients, whether they are encountered in the field or at the branch office.
Listen attentively to clients’ complaints, concerns, and opinions, ensuring each is fully understood, and respond with suitable solutions.
Prepare and submit detailed progress reports on a regular basis to ensure transparent communication and documentation of ongoing activities.
• Establish a safeguarding culture across all levels of the programme by implementing the safeguarding policy.
Serve as a crucial resource for providing support, guidance, and specialized knowledge in safeguarding to foster a secure work environment.
To ensure team members receive adequate training, support, and resource access, responsibilities include addressing and implementing actions related to identified issues in alignment with safeguarding policies and procedures.
In the event of any reportable incident occurring, ensure compliance with the safeguarding reporting procedure and actively promote its adherence among colleagues.
We seek candidates with a strong command of [specific skills], including [skill 1] and [skill 2], along with proven proficiency in [skill 3]. The ideal applicant should demonstrate exceptional analytical abilities, attention to detail, and the capacity to work both independently and collaboratively within a team setting. Additionally, familiarity with [specific software/tool] and prior experience in [relevant industry or task] are highly desirable. Strong communication skills, both written and verbal, are essential for effectively conveying complex ideas and collaborating with stakeholders at all levels.
• A Senior High School (SHS) certificate, such as the West African Senior School Certificate Examination (WASSCE), is required.
Handles cash and bank transactions, including the preparation of cash requisitions, cash certificates, and bank reconciliation statements.
Demonstrates strong proficiency in using Microsoft Word and Microsoft Excel applications.
With a minimum of one year of hands-on experience in microfinance or financial institutions, candidates will demonstrate a solid foundation in the sector.
• Proficiency in Microsoft Word and Microsoft Excel is required.
Proven ability to communicate clearly and professionally with diverse teams and stakeholders is required.
Proficient in crafting clear, concise, and accurate written communications in English, demonstrating strong reporting and storytelling capabilities.
To initiate the application process, please follow the specified instructions provided below. Candidates are required to submit their application materials through the designated portal or email address as outlined in the job posting. Ensure all necessary documents, including a resume, cover letter, and any additional requested materials, are included in the submission. Applications will be reviewed on a rolling basis, so prompt submission is strongly encouraged. For any inquiries regarding the application process, please contact the provided recruitment team directly.
Interested candidates should submit their application materials through the designated portal, ensuring all required documentation is attached. Applications must include a comprehensive resume outlining relevant qualifications, a cover letter detailing specific interest in the role, and any pertinent certifications. Ensure your submission adheres to the specified deadline to be considered for review. The selection process may involve multiple stages, including initial screening, interviews, and potentially assessment tests.
Qualified and interested applicants are invited to submit their cover letters and CVs to [email protected] by no later than June 8, 2026.
Kindly specify the position title and preferred location in the subject line of the email.
Females are strongly encouraged to apply.
Qualifications
WASSCE
Experience Required
1 year
