We are seeking a highly motivated individual to join our team as a [Job Title]. The successful candidate will be responsible for managing key responsibilities such as [specific duties], ensuring alignment with organizational goals. The ideal applicant must possess a [required degree/certification], along with [X years] of relevant experience in [specific field or industry]. Strong proficiency in [specific skills or tools] is essential, along with excellent communication and problem-solving abilities. This role offers the opportunity to contribute to critical projects while fostering professional growth within a dynamic environment.
Opportunity
AURORAL, a rapidly expanding organization, is on the lookout for skilled professionals to strengthen its team and advance its mission of empowering all participants within the agricultural value chain. In pursuit of this goal, the company is actively recruiting a Community Relations Manager to join its ranks.
Oversee and execute a comprehensive range of duties encompassing core operational functions, ensuring alignment with organizational objectives. Responsibilities include managing daily workflows, maintaining meticulous records, and facilitating seamless communication across teams to uphold efficiency and productivity. Additionally, the role demands adherence to established protocols, precise documentation, and proactive problem-solving to mitigate potential disruptions. Collaborative engagement with stakeholders at all levels is essential to drive project milestones and achieve strategic goals.
The successful candidate will undertake the following responsibilities:
The Community Relations Manager (CRM) will foster and maintain positive relationships between AURORAL and local communities, with the key aim of securing a reliable workforce. By doing so, the role will contribute to the long-term sustainability and viability of AURORAL as an employer, particularly for youth and women within its operational areas.
We specialize in cultivating and maintaining strong connections with key stakeholders to ensure alignment, collaboration, and the successful delivery of shared objectives. This role requires adept communication skills to manage expectations, resolve conflicts, and foster mutually beneficial partnerships. Additionally, you will be responsible for identifying stakeholder needs, addressing concerns proactively, and ensuring consistent engagement throughout project lifecycles.
The organization is seeking a dedicated professional to oversee and implement community development programs designed to enhance local infrastructure, foster social cohesion, and empower residents through sustainable initiatives. This role requires a proven track record in program management, strong interpersonal skills to engage diverse stakeholders, and the ability to design projects that address community needs while aligning with organizational goals. Responsibilities include evaluating program effectiveness, securing funding through grant writing and partnerships, and collaborating with local government, nonprofits, and residents to ensure inclusive and impactful outcomes. Applicants must possess a bachelor’s degree in a relevant field such as urban planning, public administration, or social work, along with at least three years of experience in community development or a closely related discipline.
Resolving conflicts and managing grievances effectively are critical aspects of this role. You will be responsible for addressing and mediating disputes between team members, ensuring fair and impartial outcomes. This includes investigating grievances, gathering pertinent information, and facilitating constructive dialogue to foster resolution. Strong interpersonal skills, emotional intelligence, and the ability to remain neutral under pressure are essential to excel in this position. Additionally, you will document all cases thoroughly, track resolutions, and recommend preventive measures to minimize future conflicts. Your expertise will contribute to a harmonious and productive work environment.
Ensures adherence to all applicable regulatory standards and maintains robust social licensing frameworks to uphold organizational integrity and community trust.
We cultivate and maintain strong, collaborative partnerships with farmers and suppliers to ensure a steady, high-quality flow of agricultural products. This role involves negotiating contracts, verifying compliance with standards, and fostering long-term relationships built on trust and mutual benefit. Responsibilities include coordinating logistics, addressing any supply chain challenges, and evaluating supplier performance to uphold product integrity and meet organizational objectives. Strong interpersonal skills, a deep understanding of agricultural practices, and the ability to manage multiple stakeholder relationships are essential for success in this position.
The position demands effective communication and reporting capabilities, ensuring clear dissemination of information and accurate documentation of activities. This involves preparing concise reports, maintaining transparent channels of communication with stakeholders, and adhering to established protocols for data sharing and feedback. Proficiency in conveying complex ideas in an accessible manner and the ability to articulate progress, challenges, and outcomes are essential to this role.
Conduct regular assessments to track progress, measure outcomes, and evaluate the effectiveness of programs or initiatives. Analyze data to identify trends, strengths, and areas for improvement, ensuring accountability and informed decision-making. Prepare detailed reports summarizing findings and recommendations for stakeholders and leadership. Collaborate with teams to implement monitoring frameworks and adjust strategies based on evaluation results.
• Foster and sustain robust, trust-based collaborations with key stakeholders in host communities, including community leaders, farmers, traditional authorities, government officials, and non-governmental organizations.
Act as the primary liaison between the company and community stakeholders, facilitating effective communication and collaboration.
Facilitate the planning and execution of periodic stakeholder meetings, town halls, and community dialogues to ensure effective engagement and communication.
Develop and maintain strategic relationships with pivotal community leaders and advocates who significantly impact the company’s operational success.
Design, create, and oversee corporate social responsibility initiatives aimed at fulfilling the social and economic requirements of the communities where the organization operates.
Partner with nearby educational institutions, healthcare providers, and community-based groups to implement meaningful social investment programs.
Responsible for the strategic allocation and meticulous administration of the community relations budget to ensure optimal utilization of resources.
• Develop and oversee a robust community grievance mechanism designed to efficiently receive, log, and address complaints from community members while ensuring full transparency and timely resolution.
Proactively assess and evaluate potential areas of community tension or conflict to devise and implement effective mitigation strategies.
Mediate conflicts among the company, farmers, and community groups, fostering collaborative and mutually agreeable resolutions.
Maintain comprehensive documentation of all grievances and their corresponding resolutions to facilitate accurate reporting and record-keeping.
• Uphold the company’s “social license to operate” across every host community.
To uphold adherence to national and international regulations concerning community engagement, environmental and social impact, and human rights, this role requires diligent oversight and implementation of relevant standards.
Collaborate with governmental entities and regulatory organizations regarding community-focused initiatives.
• Collaborate closely with the sourcing team to cultivate and sustain robust partnerships with smallholder farmers and fruit suppliers integral to the company’s supply chain.
Craft community engagement strategies, produce communication materials, and organize awareness campaigns, adapting them into local languages as needed.
Prepare periodic reports summarizing community engagement initiatives, stakeholder input, and program results for leadership assessment and review.
• Oversee the organization’s public perception and maintain strong relationships with local communities to uphold its standing.
Work collaboratively with the marketing and communications team to effectively showcase community development initiatives through corporate publications and media channels.
Monitor, assess, and analyze the impact and performance of all community engagement initiatives and corporate social responsibility programs.
• Perform regular social audits and gather community feedback through satisfaction surveys.
Employ continuous analysis of data and feedback to enhance and refine community relations strategies and programs proactively.
Prepare reports assessing and communicate the effects of initiatives to management, investors, and regulatory entities.
REQUIRED SKILLS:
Applicants must possess a Bachelor’s degree or higher in a relevant field, along with at least five years of professional experience in a comparable role. Strong analytical, problem-solving, and communication skills are essential, as is proficiency in industry-standard software and tools. Candidates should demonstrate a track record of delivering measurable results and collaborating effectively within cross-functional teams. Familiarity with regulatory requirements and best practices in the field is also required.
Applicants meeting the qualifications must demonstrate proficiency in the following key thematic areas, as outlined below:
Experience
Technical Proficiency
Requires expertise in a range of specialized tools, technologies, and methodologies pertinent to the role. Candidates must demonstrate proficiency in software development languages, frameworks, and platforms, along with an understanding of database management systems and cloud computing environments. Familiarity with DevOps practices, cybersecurity principles, and system integration techniques is also essential. Strong problem-solving abilities and analytical skills are necessary to troubleshoot complex issues and optimize performance. Additionally, the ability to adapt to evolving technological landscapes and emerging industry standards is highly valued.
Soft Skills
Working Conditions
Work Location
A bachelor’s degree in Social Sciences, psychology, Development Studies, Public Relations, Communication, Agriculture, Environmental Studies, or a closely related discipline is required.
A Master’s Degree in a related field is highly advantageous.
The ideal candidate will demonstrate a high degree of innovation, consistently offering creative solutions and approaches beyond conventional boundaries. They must possess strong self-motivation and the ability to work independently with minimal oversight, maintaining productivity and effectiveness in autonomous settings.
The applicant should demonstrate experience in collaborating with young individuals and women who possess limited or minimal formal education.
• Demonstrates a minimum of five years of experience in community relations, corporate social responsibility, stakeholder engagement, or social impact initiatives.
Development experience, ideally in the agribusiness, food processing, or extractive industries, is required.
Proficient in community engagement frameworks and industry-leading best practices, ensuring effective interaction and collaboration with stakeholders.
Proficiency in Corporate Social Responsibility (CSR) frameworks, including ISO 26000, the Global Reporting Initiative (GRI), and the IFC Performance Standards, is required.
• Proficient in conducting social impact assessments and ensuring environmental compliance
Experienced professionals must possess strong capabilities in overseeing projects and managing financial resources effectively. This includes ensuring projects are completed on schedule, within budget constraints, and in alignment with organizational objectives. Candidates should demonstrate proficiency in allocating resources, tracking expenditures, and implementing cost-control measures to maximize efficiency and accountability.
Proven expertise in utilizing Microsoft Office Suite and advanced reporting tools is essential for this role.
• Demonstrates exceptional interpersonal acumen and proficient written and verbal communication abilities.
Proficient in negotiation, mediation, and conflict resolution, with a demonstrated ability to navigate complex interpersonal dynamics and foster mutually beneficial agreements.
Cultural awareness and the capacity to engage collaboratively with a broad range of communities are essential qualities for this role. The ideal candidate will demonstrate respect for diverse cultural backgrounds and thrive in environments where inclusivity and mutual understanding are prioritized.
Exhibits an unwavering commitment to integrity and ethical principles in all professional interactions and decision-making processes. Maintains the highest standards of honesty, transparency, and accountability while upholding organizational values and compliance requirements. Demonstrates ethical behavior consistently, ensuring trust and credibility in both internal and external relationships.
• Demonstrates exceptional leadership capabilities and fosters effective team collaboration
Demonstrated capability to perform effectively in high-pressure situations while simultaneously handling a variety of competing priorities with efficiency and precision.
Proficient command of the English language is required.
Proficiency in the Danube language constitutes a significant asset for this role.
This position involves regular travel to agricultural communities, manufacturing facilities, and field sites within the company’s operational territories.
Weekend and after-hours work may occasionally be necessary to accommodate community events or address emergency situations.
The role might necessitate assignments in rural or geographically remote settings.
Relocating to the AURORAL West Africa Limited site in Abuse, Eastern Region, is a requirement for this position.
Interested applicants should submit their application materials through the designated portal by the specified deadline. Ensure all required documents, including a resume, cover letter, and any additional certifications, are included. Applications will be reviewed promptly, and selected candidates will be contacted for further consideration. The hiring process may involve multiple stages, such as interviews and assessments, to evaluate qualifications and fit for the role.
To submit your application, please follow the outlined process below. Begin by preparing a comprehensive resume and a tailored cover letter that highlights your relevant qualifications and experience. Ensure your application materials are error-free and formatted professionally. Include any required documentation, such as certifications or references, as specified in the job posting. Submit your application through the designated online portal or email address by the stated deadline. For inquiries regarding the application process, contact the provided HR representative or support team.
The application deadline is set for June 15, 2026. Prospective candidates must submit a current and comprehensive CV to [email protected], using “Community Relations Manager Vacancy” as the subject line. CVs should not exceed seven pages and must include three referees. The assessment panel will closely assess the clarity and professionalism of each submission.
Applications failing to meet the stated qualifications will be immediately disqualified during the administrative review process.
Please be advised that only candidates selected for further consideration will be notified regarding interview opportunities.
Qualifications
Bachelor’s Degree
Experience Required
5 years
