We are seeking a motivated professional to join our team in the capacity of [Job Title]. The ideal candidate will possess a minimum of [X] years of relevant experience in [specific field or industry] and hold a degree in [required degree(s)]. Proficiency in [specific software, tools, or technical skills] is essential, along with strong analytical and problem-solving abilities. Key responsibilities include [list key tasks or duties], ensuring adherence to industry standards and company policies. The role demands excellent communication skills, the capacity to work independently or collaboratively within a team, and a commitment to delivering high-quality results in a timely manner. Additionally, the successful applicant will be expected to [mention any additional expectations, such as reporting, project management, or client interaction].
Opportunity
As a rapidly expanding organization, AURORAL is actively recruiting skilled professionals to strengthen its team and advance its mission of empowering all stakeholders within the agricultural value chain. To this end, AURORAL is currently seeking a qualified candidate to fill the role of Community Relations Manager.
Performs a diverse range of duties and responsibilities integral to the role, including managing daily operations, overseeing team performance, and ensuring adherence to company policies and procedures. Responsible for developing strategic plans, setting performance targets, and monitoring progress to achieve organizational goals. Collaborates with cross-functional departments to streamline workflows and enhance productivity. Conducts regular performance evaluations, provides constructive feedback, and fosters professional development opportunities for team members. Maintains accurate records, prepares detailed reports, and communicates key insights to stakeholders. Ensures compliance with industry regulations and company standards while promoting a culture of accountability and continuous improvement.
The successful candidate will fulfill the following duties and responsibilities:
The Community Relations Manager (CRM) is tasked with fostering positive relationships between AURORAL and neighboring communities, ensuring a reliable workforce while reinforcing AURORAL’s commitment to sustainability and viability as an employer for youth and women across its operational footprint.
We are seeking an adept professional to cultivate and sustain constructive relationships with stakeholders while ensuring their needs and expectations are effectively addressed. This role involves proactive communication, negotiation, and collaboration to foster partnerships that drive mutual success and align with organizational objectives. Key responsibilities include identifying and engaging key stakeholders, managing expectations, and resolving conflicts to maintain productive alliances. The ideal candidate will possess strong interpersonal skills, emotional intelligence, and the ability to influence stakeholders at various levels, ensuring their continued support and commitment to our initiatives.
The organization seeks to implement strategic initiatives aimed at fostering sustainable growth and enhancing the well-being of local communities through targeted development programs. These programs are designed to address key social, economic, and environmental challenges while promoting inclusivity, collaboration, and long-term resilience. Candidates must possess a strong background in community engagement, program design, and stakeholder management, along with proficiency in data analysis and reporting to measure impact. Responsibilities include overseeing program execution, securing partnerships, mobilizing resources, and ensuring alignment with organizational goals and community needs.
Resolving conflicts and managing grievances effectively are crucial responsibilities within this role, ensuring a harmonious and productive work environment. This position requires a strong ability to mediate disputes impartially, address employee concerns with empathy, and implement fair resolutions in accordance with company policies and labor regulations. Candidates must demonstrate excellent communication skills, emotional intelligence, and a deep understanding of conflict resolution frameworks to navigate complex interpersonal and organizational challenges.
Ensuring adherence to regulatory standards and maintaining robust social licensing practices are pivotal responsibilities of this role, requiring meticulous attention to legal frameworks and community engagement protocols.
Our role involves cultivating strong partnerships with farmers and suppliers to ensure a reliable and high-quality source of produce. Essential responsibilities include negotiating contracts, managing orders, and maintaining transparent communication to align expectations and resolve any issues promptly. Candidates must possess strong interpersonal and negotiation skills, along with a deep understanding of agricultural practices and supply chain dynamics. Proficiency in data analysis and inventory management is also required to monitor performance and optimize procurement strategies. A background in agriculture, business, or a related field is preferred, and experience in supplier relations is highly desirable.
With strong emphasis on communication and reporting, this role demands the ability to convey complex information clearly and concisely to stakeholders at all levels. Regular updates must be provided to management and team members through structured reports, ensuring transparency and alignment with organizational goals. Additionally, the role requires active listening, collaboration with cross-functional teams, and the preparation of accurate, timely documentation to support decision-making processes.
Monitoring and evaluation are integral components of this role, involving the systematic collection, analysis, and interpretation of data to assess program performance, impact, and progress toward predetermined objectives. This process includes the establishment of key performance indicators, regular data audits, and the generation of comprehensive reports to inform strategic decision-making. The position requires proficiency in designing evaluation frameworks, conducting impact assessments, and ensuring adherence to established standards and methodologies. Additionally, the role demands strong analytical skills to identify trends, gaps, and areas for improvement, as well as the ability to communicate findings effectively to stakeholders at all levels.
• Cultivate and sustain robust, trustworthy connections with community leaders, farmers, traditional authorities, government officials, and non-governmental organizations within the host community.
Act as the designated liaison between the organization and key community stakeholders, facilitating communication and fostering collaborative relationships.
Facilitate the planning and execution of recurring stakeholder meetings, town halls, and community dialogues to ensure effective communication and engagement.
• Develop and nurture relationships with pivotal community leaders and advocates to support the company’s operational objectives.
Design, execute, and assess corporate social responsibility initiatives aimed at fulfilling the social and economic requirements of host communities.
Work collaboratively with educational institutions, healthcare providers, and community groups to implement meaningful social investment programs that drive positive change.
Develop and oversee the community relations budget with precision, ensuring strategic allocation of funds and adherence to financial guidelines.
Establish and oversee a robust community grievance mechanism designed to efficiently receive, record, and address complaints from community members while ensuring transparency and prompt resolution.
Proactively assess the community landscape to detect emerging tensions or conflicts, then design and implement effective strategies to mitigate risks before escalation occurs.
Facilitate constructive dialogue and negotiation among the company, farmers, and community groups to achieve mutually satisfactory resolutions and sustain positive relationships.
• Ensure meticulous documentation of every grievance and its corresponding resolution to facilitate comprehensive reporting.
To uphold the company’s “social license to operate” across all host communities, diligent compliance with local regulations, ethical standards, and community expectations is essential. This involves fostering transparent communication, addressing stakeholder concerns, and implementing sustainable practices that align with the values and norms of each community.
• Ensure compliance with national and international standards related to community engagement, environmental and social impact, and human rights.
Collaborate with governmental entities and regulatory organizations to address community-centric issues and ensure compliance with relevant policies and standards.
• Liaise with the souring team to develop and maintain strong relationships with smallholder farmers and fruit suppliers who form part of the company’s supply chain.
Craft comprehensive strategies to foster community involvement, design engaging communication materials, and implement targeted awareness campaigns, utilizing local languages as required to ensure accessibility and relevance.
Compiling periodic reports detailing community engagement initiatives, stakeholder input, and program results for executive evaluation is required.
Oversee and cultivate the company’s public perception and standing within the host communities to ensure a positive and mutually beneficial relationship.
Work collaboratively with the marketing and communications team to showcase community development initiatives through corporate publications and external media channels.
Monitor and assess the impact of community engagement initiatives and corporate social responsibility (CSR) programs to ensure their efficacy and alignment with organizational objectives.
Perform regular social audits and administer community satisfaction surveys to measure and evaluate key metrics.
Leverage data and stakeholder insights to regularly refine and enhance community relations initiatives and programs.
Prepare comprehensive impact reports tailored for management, investors, and regulatory agencies to ensure transparent communication of organizational outcomes and compliance with applicable standards.
5+ years of experience in [industry/field] with a proven track record of delivering results in [specific area]. Proficiency in [specific tools/technologies], strong analytical and problem-solving abilities, and excellent written and verbal communication skills. Bachelor’s degree in [relevant field] or equivalent work experience. Familiarity with [industry standards/regulations] and the capacity to work both independently and collaboratively in fast-paced environments.
The ideal candidate must meet specific qualifications and possess relevant experience.
A degree in a relevant field is required, along with a minimum of three years of hands-on experience in a similar role. Proficiency in industry-standard software and tools is essential, along with strong problem-solving and communication skills. Candidates should demonstrate the ability to work independently and collaboratively in a fast-paced environment. Prior experience in project management or leadership is a plus, as is familiarity with regulatory compliance standards.
Applicants are required to meet the following qualifications, as outlined in the specified thematic areas:
Experience
Technical Skills: Proficiency in web technologies including HTML, CSS, JavaScript, and responsive design principles is required. Experience with front-end frameworks such as React, Angular, or Vue.js is highly desirable. Knowledge of back-end technologies like Node.js, Python (Django/Flask), or PHP is a plus. Familiarity with version control systems, particularly Git, and experience with databases, including SQL and NoSQL, are essential. Additionally, understanding of RESTful APIs and basic DevOps practices is beneficial.
Soft Skills
The environment in which tasks are performed involves specific conditions that must be met to ensure the role is fulfilled effectively. Physical demands may include standing for extended periods, lifting heavy objects, or operating machinery, depending on the industry. Exposure to various weather conditions, hazardous substances, or loud noises might also be part of the role. Additionally, the position may require adherence to strict safety protocols or the use of personal protective equipment. Shift work, including evenings, weekends, or holidays, could be necessary to meet operational needs. Travel between locations may occasionally be required.
Work Location
A bachelor’s degree in Social Sciences, Psychology, Development Studies, Public Relations, Communication, Agriculture, Environmental Studies, or a closely related discipline is required.
A relevant Master’s Degree is highly desirable for this position.
The ideal candidate will demonstrate exceptional creativity, approaching challenges with inventive solutions and the ability to operate effectively with minimal oversight.
The ideal candidate will demonstrate prior experience collaborating with young individuals and women possessing minimal or restricted access to formal education.
With a proven track record of at least five years in community relations, corporate social responsibility, stakeholder engagement, or related fields, the ideal candidate will bring a wealth of experience to this role.
Professional experience in agribusiness, food processing, or extractive industries is strongly preferred.
Demonstrates a deep understanding of proven community engagement frameworks and adheres to industry-leading best practices in this domain.
Proficient knowledge of corporate social responsibility (CSR) frameworks, including ISO 26000, the Global Reporting Initiative (GRI), and the IFC Performance Standards, is required.
Demonstrates familiarity with social impact assessment methodologies and environmental compliance regulations.
• Project management and budget management skills
Requires strong competency in Microsoft Office Suite and reporting tools.
• Demonstrates exceptional interpersonal and communication skills, both in written and verbal forms.
Demonstrated expertise in negotiation, mediation, and conflict resolution is essential for effectively addressing and resolving disputes.
A strong commitment to cultural awareness and the capacity to collaborate productively with varied communities are essential for this role.
Maintains an unwavering commitment to ethical standards and demonstrates the highest level of personal integrity in all professional interactions.
Demonstrates exceptional leadership capabilities and fosters effective teamwork, cultivating a collaborative and productive work environment.
Demonstrates resilience in high-pressure environments while effectively prioritizing competing tasks and deadlines to ensure timely and high-quality outcomes.
Fluent written and verbal proficiency in English is required.
Proficient fluency in the Danube language will be viewed as a highly favorable qualification.
This position involves regular travel to farming communities, production facilities, and field locations within the company’s operational regions.
Occasional weekend or after-hours work may be necessary to support community events or address emergency situations.
The successful candidate may need to perform duties in rural and remote locations.
• Position based on-site at AURORAL West Africa Limited’s facility in Abuse, Eastern Region.
HOW TO APPLY: Submit your application materials through our online portal, including a resume, cover letter, and any relevant certifications. Ensure all documents are in PDF format and clearly labeled with your full name and the position title. Be prepared to provide professional references upon request. Only candidates selected for an interview will be contacted, and we appreciate your patience throughout the process.
Interested candidates should submit their application materials through the designated portal by the specified deadline. Applicants must ensure their resumes and cover letters highlight relevant qualifications, including any prior experience in similar roles. Additionally, candidates are required to provide professional references upon request. The selection process may involve multiple stages, such as interviews and assessments, to evaluate the most suitable candidate for the position.
The application submission deadline is set for June 15, 2026. Prospective candidates must submit their current, comprehensive CVs to [email protected], labeling the email subject line as “Community Relations Manager Vacancy.” Submissions should not exceed seven pages in length and must include three referees. The selection panel will prioritize the clarity and organization of the CVs during the evaluation process.
Applications failing to meet the specified qualifications will be immediately disqualified during the initial administrative review process.
Please be advised that only candidates selected for consideration will be notified regarding interview opportunities.
Qualifications
Bachelor’s Degree
Experience Required
5 years
