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Home Jobs Kwabenya & Madina Customer Support & Sales Associate

Customer Support & Sales Associate

Societe Kaiser Ltd  · Retail

Full Time Kwabenya & Madina
Kwabenya & Madina
1,500
Deadline: 17 June 2026
Posted June 11, 2026

JOB DESCRIPTION:

We seek a proactive, dynamic, and customer-focused Sales Assistant to contribute to daily store functions, provide exceptional customer service, facilitate product promotion, and support sales growth.

Responsibilities include managing daily operations to ensure efficiency and productivity, overseeing team performance, and implementing strategies to achieve organizational goals. Collaborating with department heads to align initiatives and streamline workflows is essential. Additionally, the role involves preparing and presenting reports to senior management, identifying areas for improvement, and driving continuous operational enhancements.

We extend a warm welcome to customers and deliver assistance with professionalism and care.

Experts in the field provide customers with tailored product recommendations, clearly articulating the benefits and features of each item to enhance their purchasing decisions.

Promote the company’s products and current promotional offers to drive awareness and generate sales.

Address customer inquiries and resolve complaints with professionalism and courtesy.

Process sales transactions and maintain meticulous records of all activities to ensure data integrity and compliance with established protocols.

Organize and ensure the neat presentation of product displays consistently.

Provide assistance with inventory control and stock management processes.

Maintain regular communication with customers to address inquiries, provide updates, or resolve issues as needed.

Provide support to meet established daily and monthly sales objectives, ensuring alignment with performance goals and contributing to overall revenue objectives.

Ensure the store remains consistently clean and well-organized at all times.

*Required qualifications include proficiency in project management tools such as Asana or Trello, exceptional organizational abilities, and strong written and verbal communication skills. Candidates must possess at least three years of experience in a similar role and demonstrate expertise in data analysis, particularly with tools like Excel, SQL, or Tableau. Familiarity with CRM systems and a track record of meeting tight deadlines are essential, as is the capacity to collaborate effectively in cross-functional teams. Additional preferred skills include knowledge of agile methodologies and prior experience in customer service or client-facing roles.*

Applicants must possess at least a Senior High School Certificate or its equivalent diploma to qualify for consideration.

Prior sales or retail experience is beneficial but not mandatory.

• Exceptional verbal and written communication abilities, along with the capacity to collaborate effectively with diverse teams and stakeholders.

We are seeking a motivated professional who demonstrates strong interpersonal skills, confidence, and a dedication to exceptional customer service.

• Thrives in high-pressure situations and consistently meets or exceeds sales targets.

Proficiency in smartphones, tablets, or other electronic devices is considered advantageous, though not mandatory.

Honesty, reliability, and adherence to punctuality are essential qualities for this position.

Experienced professionals must demonstrate strong collaboration and analytical abilities to address challenges effectively.

Proficiency in social media platforms represents an additional asset for this role.

To submit your application, please follow the specified instructions provided below. Ensure all required documentation and information are included to facilitate the review process. Be advised that incomplete submissions may not be considered for further evaluation. Kindly adhere to the outlined submission guidelines to ensure your application is given full consideration.

How To Apply

Professional applicants are encouraged to submit the following materials:

We are seeking a highly motivated individual with exceptional organizational abilities to manage and maintain our company’s CV database. The ideal candidate will possess strong attention to detail, proficiency in database management software, and the capacity to handle sensitive information with discretion. Responsibilities include updating, verifying, and organizing CVs, ensuring data accuracy, and collaborating with HR teams to streamline recruitment processes. Familiarity with HR systems and recruitment workflows is essential.

Craft a compelling cover letter that succinctly highlights your qualifications, relevant experience, and enthusiasm for the position. Ensure your letter reflects a professional tone, with clear articulation of how your skills align with the role’s requirements. Address the hiring manager directly when possible, and tailor each cover letter to the specific job description to demonstrate genuine interest. Proofread thoroughly to eliminate errors, as a polished and error-free submission underscores your attention to detail and commitment to excellence.

We are seeking a highly motivated individual to join our team, and candidates are encouraged to reach out via WhatsApp at 0264399946 for further information regarding this opportunity.

We welcome inquiries and applications at [email protected], where you can direct questions or submit your materials for consideration. This dedicated channel ensures prompt and professional handling of all communications related to the opportunity. Please include all necessary documentation to facilitate a thorough review of your submission. For urgent matters, responses are typically provided within one business day.

Interested candidates are encouraged to reach out via phone at 0264399946 for further inquiries or to express their interest in the role.

Qualifications

SHS / Diploma

Experience Required

2 years

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