We are seeking a skilled and motivated individual to join our team and take on the responsibilities associated with this dynamic role. The ideal candidate will possess a proven ability to meet deadlines, work efficiently under pressure, and demonstrate strong problem-solving capabilities. Requirements include a minimum of three years of relevant experience in a similar position, proficiency in industry-standard software tools, and excellent communication skills. Key responsibilities involve conducting thorough research, analyzing data, coordinating cross-departmental efforts, and ensuring projects are completed with precision and timeliness. The successful applicant will exhibit adaptability, attention to detail, and a commitment to fostering a collaborative work environment while contributing to the organization’s strategic goals.
Opportunity
AURORAL, a rapidly expanding organization, is actively recruiting skilled professionals to strengthen its team and advance its mission of empowering all participants within the agricultural value chain. To further this vision, the company is now seeking a skilled Community Relations Manager to join its ranks.
Oversee and execute a comprehensive range of duties and responsibilities, encompassing both strategic and operational tasks. Ensure adherence to established policies and procedures while maintaining high standards of accuracy and efficiency. Collaborate with cross-functional teams to drive project objectives and meet organizational goals. Monitor progress, identify potential risks, and implement corrective measures as needed. Foster a culture of accountability, innovation, and continuous improvement within the team. Prepare detailed reports, analyze performance metrics, and present actionable insights to senior leadership. Stay abreast of industry trends and best practices to enhance service delivery and operational excellence.
The successful candidate will undertake the following responsibilities:
The Community Relations Manager (CRM) is tasked with fostering strong, mutually beneficial relationships between AURORAL and the communities in which it operates, ensuring a reliable workforce while reinforcing the company’s long-term sustainability and appeal as an employer for youth and women across its operational regions.
We excel in fostering strong connections and managing interactions with stakeholders to ensure alignment, transparency, and mutual benefit. This role demands a proactive approach to building and sustaining relationships, addressing concerns, and facilitating productive dialogues to support organizational objectives. Candidates must demonstrate exceptional interpersonal skills, keen negotiation abilities, and a commitment to maintaining high levels of trust and collaboration across diverse groups.
Community Development Programs are designed to enhance the social, economic, and environmental well-being of local communities through targeted initiatives and collaborative efforts. These programs aim to address critical challenges such as poverty alleviation, access to education, healthcare disparities, and sustainable urban or rural development. By engaging stakeholders—including residents, local governments, nonprofits, and private sector partners—these initiatives foster inclusive growth, empower marginalized groups, and strengthen community resilience. Responsibilities may include conducting needs assessments, designing intervention strategies, securing funding, implementing projects, and measuring impact to ensure sustainable outcomes. Ideal candidates will possess expertise in program development, stakeholder engagement, grant writing, and data analysis, with a strong commitment to equitable and participatory approaches.
We specialize in addressing and resolving workplace conflicts while managing employee grievances to ensure a harmonious and productive work environment. Our responsibilities include mediating disputes, investigating complaints, and implementing fair and effective solutions to foster positive employee relations and maintain organizational integrity. This role requires strong interpersonal skills, emotional intelligence, and a thorough understanding of labor laws and company policies to handle sensitive situations with discretion and professionalism.
Ensuring adherence to regulatory frameworks and securing social acceptance are integral components of this role, requiring meticulous attention to compliance standards and proactive engagement with stakeholders to uphold organizational integrity and community trust.
The role involves managing and fostering cooperative relationships between farmers and suppliers, ensuring seamless communication and alignment on product quality, pricing, and delivery schedules. Key responsibilities include negotiating contracts, resolving disputes, and maintaining transparent records of transactions. Additionally, the position requires regular site visits to monitor production processes and address any operational challenges. Strong interpersonal and negotiation skills are essential to build trust and long-term partnerships. A background in agriculture or supply chain management, along with proficiency in data analysis tools, is highly preferred.
Ensure clear and consistent communication channels are maintained with stakeholders, including regular updates on project progress, issues, and milestones. Prepare and distribute detailed reports as required, ensuring accuracy, timeliness, and compliance with organizational standards. Analyze data to identify trends, risks, or opportunities, and present findings in a concise and actionable format. Collaborate with cross-functional teams to facilitate information sharing and decision-making, fostering transparency and alignment across departments.
The incumbent will conduct ongoing monitoring and evaluation to assess program performance, ensuring alignment with established objectives and identifying areas for improvement. This role involves systematically tracking progress, analyzing data, and preparing comprehensive reports to inform decision-making. The position requires close collaboration with stakeholders to validate findings, implement corrective measures, and document outcomes, thereby supporting continuous program enhancement.
Forge and sustain robust, credible connections with key figures in host communities, including community leaders, agricultural producers, customary authorities, government representatives, and non-governmental organizations.
Act as the primary liaison between the organization and community stakeholders, facilitating clear and consistent communication.
Organize and lead recurring gatherings, including stakeholder meetings, town halls, and community discussions, to ensure effective communication and engagement.
• Cultivate and sustain relationships with pivotal community figures and advocates to bolster the company’s operational framework.
Design, create, and track corporate social responsibility initiatives aimed at addressing the social and economic challenges faced by host communities.
Engage in strategic partnerships with educational institutions, healthcare providers, and community groups to implement high-impact social investment programs.
Prepare and oversee the community relations budget with precision and strategic foresight to ensure efficient allocation of resources and alignment with organizational goals.
To implement and oversee a robust community grievance mechanism, ensuring complaints from community members are received, documented, and resolved promptly and transparently.
Proactively assess the community landscape to detect emerging tensions or conflicts, then formulate and implement effective mitigation strategies to address them.
Mediate conflicts among the company, farmers, and community organizations to foster mutually agreeable resolutions.
Maintain comprehensive documentation of grievances and their corresponding resolutions to facilitate accurate reporting and record-keeping.
Facilitate the company’s continued compliance with host communities’ expectations to uphold its “social license to operate.”
Ensure adherence to all applicable national and international regulations governing community engagement, environmental and social impact, and human rights.
Collaborate closely with governmental entities and regulatory authorities to address community-centric initiatives and ensure compliance with established guidelines.
Liaise collaboratively with the sourcing team to cultivate and sustain robust partnerships with smallholder farmers and fruit suppliers integral to the company’s supply chain.
Creating community engagement strategies, designing communication materials, and launching awareness campaigns—particularly in local languages when required—will be part of the key responsibilities for this role.
• Compile and submit periodic reports summarizing community relations initiatives, stakeholder input, and program results for executive assessment.
Uphold and enhance the company’s public image and standing in the host communities through strategic communication and community engagement initiatives.
We work closely with the marketing and communications team to feature community development initiatives in corporate publications and media.
Monitor and assess the performance and impact of all community engagement and corporate social responsibility initiatives to ensure they meet established objectives and deliver meaningful results.
Perform regular social audits and gather community satisfaction feedback through targeted surveys.
Analyze data and gather feedback to consistently enhance community relations strategies and programs.
• Develop and compile comprehensive impact reports targeted for management, investors, and regulatory bodies.
REQUIRED SKILLS:
A Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is required. Candidates must possess at least three years of relevant experience in financial analysis, auditing, or accounting. Strong analytical skills and proficiency in financial software are essential. Exceptional communication and organizational abilities are also necessary. Additionally, familiarity with regulatory compliance and reporting standards is preferred.
Applicants meeting the criteria must fulfill the requirements outlined below across the specified thematic areas:
Experience
Technical Skills
Proficient in software development methodologies, including Agile and Scrum, with experience applying them in practical settings. Strong expertise in programming languages such as Python, Java, or C++, alongside hands-on familiarity with frameworks like Django, Spring Boot, or .NET. Adept at utilizing version control systems, specifically Git, and managing repositories via platforms like GitHub or GitLab. Knowledgeable in database management, with proficiency in SQL for relational databases (e.g., PostgreSQL, MySQL) and NoSQL alternatives (e.g., MongoDB). Experience with cloud platforms, including AWS, Azure, or Google Cloud, and containerization tools like Docker and Kubernetes. Familiarity with CI/CD pipelines, automated testing, and DevOps practices to streamline deployment and enhance system reliability. Additionally, strong problem-solving abilities, analytical thinking, and the capacity to learn new technologies efficiently.
Soft Skills
Working Conditions
Seeking a candidate to fill a position situated in a designated work location. The role demands adherence to all outlined responsibilities and compliance with specified requirements. The individual must be prepared to perform assigned tasks efficiently and maintain professional conduct in all workplace interactions.
A Bachelor’s Degree in Social Sciences, Psychology, Development Studies, Public Relations, Communication, Agriculture, Environmental Studies, or a closely related field is required.
A Master’s Degree in a relevant discipline would be considered a significant asset.
The ideal candidate will demonstrate exceptional innovation, consistently offering creative solutions while operating effectively with minimal oversight.
Candidates should demonstrate prior experience collaborating with young individuals and women possessing minimal or limited formal education.
With a minimum of five years of hands-on experience in community relations, corporate social responsibility, stakeholder engagement, or related social impact fields, the ideal candidate will bring a strong background to this role.
Proven experience in a development role within the agribusiness, food processing, or extractive industries is a key requirement.
Possesses a comprehensive understanding of community engagement frameworks and industry best practices, with proven expertise in applying these principles effectively.
A solid grasp of globally recognized Corporate Social Responsibility (CSR) frameworks—including ISO 26000, the Global Reporting Initiative (GRI), and the IFC Performance Standards—is essential.
• Experience in conducting social impact assessments and ensuring environmental compliance is required.
• Proven ability to effectively oversee projects and manage financial resources within allocated budgets
Proficient in utilizing MS Office Suite and advanced reporting tools with a strong emphasis on efficiency and accuracy.
• Demonstrates exceptional interpersonal abilities and strong proficiency in both written and verbal communication.
Demonstrated expertise in negotiation, mediation, and conflict resolution.
Demonstrates cultural awareness and proficiency in collaborating with a wide range of diverse groups.
Maintains a strong commitment to integrity and ethical standards in all professional interactions and decision-making processes. Demonstrates unwavering honesty and adherence to moral principles while upholding the highest standards of conduct in the workplace.
• Exceptional ability to lead teams and foster collaborative work environments
• Demonstrates resilience and adaptability when working under tight deadlines and juggling competing priorities.
Proficient command of the English language is essential.
• Ability to speak Dangbe language will be considered a very strong advantage.
The position necessitates regular travel to agricultural communities, manufacturing facilities, and remote field sites within the organization’s operational regions.
Occasional weekend and extended-hour commitments may arise to support community events or respond to emergency circumstances.
The role might entail assignments in rural and remote locations.
• Positioned on-site at the premises of AURORAL West Africa Limited, located in Abuse within the Eastern Region.
Interested candidates should submit their application through the designated portal to be considered for this position. Applications must include a comprehensive resume, a cover letter outlining relevant qualifications, and any supporting documents that demonstrate the applicant’s suitability for the role. Ensure all materials are submitted before the specified deadline to avoid disqualification. Only complete applications will be reviewed by the hiring committee.
To submit your application, follow the provided instructions outlined below. Ensure all required documents and information are included before the specified deadline to avoid disqualification. Provide a comprehensive resume that highlights relevant qualifications and professional experience. Include a cover letter that clearly articulates your motivation for applying and how your skills align with the position. If applicable, prepare any additional materials, such as portfolios or references, as requested. Double-check your submission for completeness and accuracy to present a polished and professional application package.
The submission deadline for applications is June 15, 2026. Prospective candidates must submit their comprehensive and current CVs to [email protected], ensuring the subject line reads “Community Relations Manager Vacancy.” Each CV should not exceed seven pages and must include three referees. The assessment panel will closely evaluate the formatting and presentation of all submitted CVs.
Applications lacking the specified qualifications will be dismissed immediately during the administrative screening process.
Please be advised that only candidates selected for further consideration will receive notification regarding interview schedules.
Qualifications
Bachelor’s Degree
Experience Required
5 years
