JOB DESCRIPTION:
Opportunity
AURORAL, a rapidly expanding organization, is actively recruiting skilled professionals to strengthen its team as it advances its mission to empower all stakeholders within the agricultural value chain. In line with this strategic growth, the company is now seeking a Community Relations Manager to join its ranks.
Oversee and execute a diverse range of duties and tasks integral to the position, ensuring alignment with organizational objectives. Responsibilities include managing day-to-day operations, coordinating team efforts, and maintaining high standards of efficiency and professionalism. Key duties involve analyzing workflows, identifying opportunities for improvement, and implementing strategic solutions to enhance productivity. Additionally, the role requires fostering collaboration across departments, monitoring performance metrics, and ensuring adherence to company policies and procedures. Strong analytical and problem-solving skills are essential, along with the ability to prioritize tasks effectively in a fast-paced environment.
The successful applicant will oversee the following key responsibilities:
The Community Relations Manager (CRM) will be responsible for fostering strong, mutually beneficial relationships between AURORAL and its neighboring communities. By doing so, the CRM will help secure a steady and reliable workforce, ultimately contributing to AURORAL’s long-term sustainability and viability as an employer. This role is particularly focused on empowering youth and women within the operational landscape, aligning with AURORAL’s commitment to inclusive and equitable employment practices.
1. Stakeholder Engagement & Relationship Management
2. Community Development Programs
Experienced professionals adept at mediating disputes and addressing employee concerns are sought to oversee conflict resolution and grievance management initiatives. The role entails investigating issues thoroughly, facilitating fair resolutions, and ensuring compliance with organizational policies and relevant labor laws. Strong interpersonal skills, emotional intelligence, and the ability to remain impartial while handling sensitive situations are essential. Additionally, expertise in documentation, negotiation, and conflict de-escalation is required to uphold workplace harmony and foster a positive organizational culture.
4. Regulatory Compliance & Social Licensing
5. Farmer & Supplier Relations
We are seeking a candidate who excels in conveying information clearly and concisely, both in written and verbal formats. The role requires the ability to compile and present data-driven reports that are accurate, insightful, and tailored to diverse audiences. Strong interpersonal skills are essential to foster collaboration and ensure transparency across teams and stakeholders. Additionally, the position demands meticulous attention to detail and adherence to established communication protocols at all times.
The incumbent is tasked with overseeing monitoring and evaluation processes to track progress, assess outcomes, and measure the impact of programs or initiatives. This role involves systematically collecting, analyzing, and interpreting data to ensure accountability, transparency, and continuous improvement. Key responsibilities include designing evaluation frameworks, implementing performance metrics, and generating reports to inform decision-making. Additionally, the position requires collaboration with stakeholders to gather feedback, validate results, and recommend evidence-based adjustments for enhanced program effectiveness.
Foster enduring, trust-driven partnerships with key stakeholders, including host community leaders, farmers, traditional authorities, government officials, and non-governmental organizations.
• Serve as the official point of contact between the company and community stakeholders.
• Plan and lead recurring stakeholder meetings, town halls, and community discussions to foster transparent communication and engagement.
• Identify and manage key community influencers and advocates for the company’s operations.
Design, develop, and oversee corporate social responsibility initiatives aimed at meeting the social and economic needs of surrounding communities, ensuring measurable impact and sustainable development.
We forge strategic partnerships with neighborhood schools, healthcare providers, and local community groups to implement meaningful social investment programs.
Ensure the community relations budget is prepared and managed with precision and efficiency.
Develop and oversee a robust community grievance mechanism designed to efficiently receive, document, and address complaints from community members with transparency and timeliness.
Proactively assess community dynamics to detect potential sources of tension or conflict, subsequently formulating and implementing effective mitigation strategies to address and resolve such issues.
To facilitate mutually acceptable agreements, the role involves resolving conflicts among the company, agricultural producers, and local community stakeholders, ensuring harmonious outcomes for all parties involved.
Responsibilities include meticulously documenting all grievances and their resolutions to ensure accurate reporting and record-keeping.
To uphold the company’s social license to operate across all host communities, comprehensive engagement and adherence to ethical standards must be prioritized.
• Ensure compliance with national and international standards related to community engagement, environmental and social impact, and human rights.
• Liaise with government agencies and regulatory bodies on communityrelated matters.
• Liaise with the souring team to develop and maintain strong relationships with smallholder farmers and fruit suppliers who form part of the company’s supply chain.
Craft strategic community engagement initiatives, design compelling communication materials, and execute targeted awareness campaigns, utilizing local languages as needed.
Regular reporting on community relations initiatives, stakeholder input, and program results is required to ensure alignment with management objectives. Compile and present these findings in a structured format to facilitate informed decision-making and strategic planning.
• Manage the company’s image and reputation within host communities.
• Collaborate with the marketing and communications team to highlight community development initiatives in corporate publications and media.
• Track, measure, and evaluate the effectiveness of all community engagement and CSR programs.
Perform regular social audits and gather community feedback through structured satisfaction surveys.
Analyze data and feedback to consistently enhance community relations strategies and programs.
Prepare comprehensive impact reports tailored for management, investors, and regulatory bodies to ensure transparency and compliance with organizational standards and external requirements.
Required Proficiencies: Demonstrated expertise in [X skill], [Y skill], and [Z skill] with a minimum of [X years] of hands-on experience in [specific industry/field]. Proficiency in [software/tool] is essential, along with strong analytical abilities to interpret data and generate actionable insights. Candidates must exhibit exceptional problem-solving skills, attention to detail, and the capacity to work both independently and collaboratively in fast-paced environments. Effective communication skills, both written and verbal, are critical for conveying complex information clearly to stakeholders at all levels. Familiarity with [industry-specific standards/regulations] is advantageous, as is a commitment to continuous learning and professional development in emerging technologies or methodologies.
We are seeking a highly skilled professional with the necessary qualifications and relevant experience to fulfill this role effectively. Candidates must possess a minimum of [X] years of hands-on experience in [specific field or industry], along with a proven track record of [key skills or achievements]. A degree in [relevant field] or an equivalent combination of education and professional experience is essential. Additionally, proficiency in [specific tools, software, or methodologies] and strong [soft skills, e.g., communication, leadership] are required to excel in this position. Familiarity with [industry-specific standards, regulations, or processes] is a strong advantage.
Qualified candidates should meet the following criteria, as outlined in the specified thematic categories:
Experience
Skills & Competencies Technical Skills
Soft Skills
Working Conditions
We are seeking a professional to fill this position, which will be based at our designated work facility. The role requires a commitment to maintaining a consistent presence at the specified location, ensuring full availability to meet operational demands. Candidates should be prepared to adhere to the established work schedule and be physically present at the assigned site as needed.
A bachelor’s degree in Social Sciences, Psychology, Development Studies, Public Relations, Communication, Agriculture, Environmental Studies, or an equivalent discipline is required.
A Master’s Degree in a related field would be advantageous.
The ideal candidate demonstrates exceptional creativity, offering fresh perspectives and innovative solutions. Additionally, they possess the self-motivation and independence to perform effectively with minimal oversight.
The ideal candidate should demonstrate substantial experience collaborating with young individuals as well as women possessing minimal or restricted formal education.
• Minimum of 5 years of relevant experience in community relations, corporate social responsibility, stakeholder engagement, or social
Development experience, ideally within the agribusiness, food processing, or extractive industries, is preferred.
• Strong knowledge of community engagement frameworks and best practices
Proficient familiarity with recognized Corporate Social Responsibility (CSR) frameworks and standards, including ISO 26000, the Global Reporting Initiative (GRI), and the International Finance Corporation (IFC) Performance Standards, is essential.
• Expertise in conducting thorough social impact assessments and ensuring adherence to stringent environmental compliance standards.
Demonstrates proficiency in overseeing project execution and financial oversight, ensuring alignment with strategic objectives and fiscal constraints.
Proven expertise in utilizing Microsoft Office Suite and advanced reporting tools is essential.
• Excellent interpersonal and communication skills (written and verbal)
• Strong negotiation, mediation, and conflict resolution skills
A demonstrated capacity to operate with cultural awareness and collaborate productively across varied community groups.
Maintains an unwavering commitment to integrity and ethical principles in all professional interactions and decision-making processes.
Demonstrates exceptional leadership capabilities and fosters effective teamwork, ensuring cohesive collaboration among team members.
Demonstrates resilience in fast-paced environments while efficiently juggling competing priorities and deadlines.
• Demonstrates exceptional proficiency in English.
Proficiency in the Danube language is a significant asset for this role.
The position involves regular travel to agricultural communities, manufacturing facilities, and remote field sites within the company’s operational regions.
Occasional weekend and evening assignments may be necessary to support community events or address emergency situations.
The role might involve assignments in rural or remote areas.
On-site at AURORAL West Africa Limited’s facility in Abuse, Eastern Region.
We welcome interested candidates to submit their application materials through our designated portal. Please ensure all required documents, including a cover letter and resume, are uploaded in PDF format for consideration. Applications will be reviewed on a rolling basis, and qualified individuals will be contacted for further evaluation.
Interested candidates should submit their application materials through the designated portal, ensuring all required documents are included for consideration. Applications will be reviewed based on qualifications and alignment with the position’s core requirements. Applicants must provide a resume, cover letter, and any additional materials specified in the posting. The selection process may involve multiple stages, including interviews and assessments. Only complete applications will be evaluated for further consideration.
Applications must be submitted by June 15, 2026. Prospective candidates should send their most recent and comprehensive CVs to [email protected], with the subject line “Community Relations Manager Vacancy.” Submissions should not exceed seven pages and must include the names of three referees. The evaluation panel will closely assess the organization and presentation of each CV.
Applications failing to meet the specified qualifications will be immediately disqualified during the administrative review process.
Kindly note that only successful applicants will be contacted for interviews.
Qualifications
Bachelor’s Degree
Experience Required
5 years
