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Home Jobs Accra Service Technician – Field Operations

Service Technician – Field Operations

Plato Consult Limited  · Human Resources

Full Time Accra
Accra
Deadline: 28 June 2026
Posted June 7, 2026

We are seeking a highly motivated individual to join our team in the role of [Job Title]. The successful candidate will possess a minimum of [X] years of experience in [relevant field/industry], along with a proven track record in [specific skills or responsibilities]. Responsibilities will include overseeing [key duty 1], managing [key duty 2], and collaborating with cross-functional teams to achieve [specific goal or objective]. The ideal candidate will demonstrate strong analytical abilities, exceptional communication skills, and the capacity to thrive in a fast-paced environment. Proficiency in [specific software, tools, or methodologies] is required, and familiarity with [industry-specific standards or regulations] is strongly preferred. Additionally, the role demands a commitment to continuous learning and adaptability to evolving business needs.

Installs a variety of broadband equipment in residential and commercial settings, ensuring proper setup and functionality.

Conducts signal testing and performs basic troubleshooting procedures as required.

Utilizes field equipment, including ladders and drills, with a strong emphasis on safety and operational efficiency.

• Prepares daily reports through mobile applications or digital forms to ensure accurate and timely documentation.

Delivers courteous and professional service to every client with unwavering respect and professionalism.

Adheres to established safety protocols and quality standards without exception throughout all operations.

Candidates must possess expertise in project management methodologies, proficiency in relevant software tools, and strong analytical abilities. Essential requirements include excellent communication and organizational skills, along with the capacity to work collaboratively in team-based environments. A proven track record in delivering results within specified timelines and a commitment to continuous professional development are also mandatory. Additionally, familiarity with industry-specific regulations and compliance standards is required to ensure adherence to best practices.

Seeking a candidate who meets the following criteria: a four-year degree in a relevant field, at least five years of experience in a comparable role, and demonstrated proficiency in key software applications. The ideal applicant will possess strong analytical skills, excellent communication abilities, and the capacity to work independently while collaborating effectively with cross-functional teams. Responsibilities include project management, data analysis, report generation, and stakeholder engagement to drive strategic initiatives and operational efficiency.

PERSON SPECIFIC

A background or hands-on experience in the telecommunications, electrical engineering, or a closely related technical field is required.

• Possession of a valid driver’s license is required.

Must maintain a high level of physical fitness to safely transport ladders and navigate confined work environments.

• Proficiency in fundamental digital skills, including the operation of smartphones and tablets for real-time field updates, is required.

Proficient in the execution of fiber optic splicing and termination tasks.

• Possession of a Cisco Certified Network Associate (CCNA) certification is highly beneficial.

Proven track record in fiber or broadband installation projects is essential.

Proficient in operating specialized field equipment and adhering to established safety protocols.

Proficient in English and at least one additional local language.

Candidates with prior experience in roles that involve direct interaction with customers will be given preference.

Demonstrates meticulous attention to detail and a steadfast commitment to reliability in all responsibilities.

Demonstrates strong analytical and critical thinking abilities to effectively resolve complex challenges and make informed decisions.

A results-focused professional driven by measurable achievements and committed to meeting strategic objectives.

The ideal candidate must demonstrate physical fitness, including the capability to transport ladders and perform tasks in confined areas.

To submit your application, please follow the outlined procedures. Interested candidates should ensure all required documents are prepared in accordance with the specified guidelines. Be sure to include any additional materials as requested to support your application. It is essential to adhere to the provided instructions to avoid any delays in the evaluation process.

Interested applicants should submit their materials through the designated online portal. Candidates must provide a comprehensive resume, a cover letter detailing their qualifications, and contact information for at least three professional references. Applications will be reviewed on a rolling basis, with priority given to those submitted by the specified deadline. Only shortlisted candidates will be contacted for further consideration. The selection process may include multiple rounds of interviews, assessments, or additional evaluations as deemed necessary.

Please submit your CV via email to the address provided: [email protected].

Qualifications

Qualified

Experience Required

2 years

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