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Home Jobs Accra Certified Field Service Technician

Certified Field Service Technician

Plato Consult Limited  · Human Resources

Full Time Accra
Accra
Deadline: 28 June 2026
Posted June 7, 2026

JOB DESCRIPTION:

Installs broadband equipment in residential and commercial locations.

Conducts signal testing procedures and performs basic troubleshooting tasks as needed.

Utilizes field equipment, including ladders and drills, in a manner that ensures both safety and efficiency.

Compiles daily reports via mobile applications or electronic forms.

Delivers courteous and professional assistance to every client encountered.

Ensures strict adherence to all established company safety and quality protocols in every operational task.

We seek candidates with a strong proficiency in written and verbal communication, as well as exceptional organizational and time management abilities. Proficiency in industry-specific software and tools, along with a solid understanding of relevant regulations and compliance standards, is essential. Additionally, the ideal applicant should demonstrate analytical thinking, problem-solving skills, and the capacity to work effectively both independently and as part of a collaborative team. Prior experience in a similar role and a track record of delivering high-quality results are highly valued.

Seeking a candidate with a minimum of a Bachelor’s degree in a relevant field, complemented by a minimum of three years of professional experience in a comparable role. Applicants must demonstrate strong analytical skills, proficiency in data interpretation, and the ability to work independently as well as collaboratively within a team. Responsibilities include conducting detailed research, preparing comprehensive reports, and effectively communicating findings to stakeholders. Familiarity with industry-specific software and tools is a necessity, as is the capacity to manage multiple priorities while meeting strict deadlines. Exceptional organizational and communication abilities are essential to excel in this position.

PERSON SPECIFIC

A degree or proven work experience in the telecommunications, electrical, or a closely related technical field is required.

• Must possess a valid driver’s license.

Able to perform physically demanding tasks, including lifting ladders and operating in confined areas with ease and reliability.

Proficient in utilizing digital tools and mobile devices, such as smartphones or tablets, to input and relay field updates efficiently.

Demonstrates proficiency in the precise execution of fiber optic splicing and termination techniques, ensuring optimal signal integrity and network performance.

Cisco Certified Network Associate (CCNA) certification is considered beneficial.

• Possesses practical experience in fiber and broadband installation procedures.

Possesses a comprehensive understanding of field equipment operation and adherence to safety protocols.

Proficient in both English and at least one regional language is required.

Professional experience in customer-facing roles is highly desirable.

Demonstrates exceptional precision and dependability in all responsibilities, ensuring high-quality outcomes consistently.

Skilled in analyzing complex situations, identifying key challenges, and developing innovative solutions through logical reasoning and analytical thinking. Proficient at evaluating information objectively to make well-informed decisions, adapt to evolving circumstances, and implement effective strategies that drive measurable outcomes. Demonstrates a methodical approach to troubleshooting while maintaining attention to detail and a commitment to continuous improvement.

Results-driven and self-motivated professional committed to achieving measurable objectives and exceeding performance targets. Highly organized and proactive individual with a strong focus on continuous improvement and delivering outstanding results.

The ideal candidate must possess strong physical fitness, enabling them to safely transport ladders and perform tasks in confined areas.

If you are interested in applying for this position, please follow the provided application instructions to submit your materials. Ensure all required documents are included with your submission to facilitate a seamless review process. Applications will be evaluated based on the outlined criteria and qualifications. Should you have any questions regarding the application procedure, do not hesitate to reach out for clarification.

To submit your application, please follow the specified application process. Ensure your application includes all required documents and information as outlined in the job posting. Submit your materials before the stated deadline to be considered for the position. For any inquiries regarding the application process, feel free to reach out to the designated contact person. Applications received after the deadline may not be reviewed.

Please forward your curriculum vitae to the provided email address: [email protected].

Qualifications

Qualified

Experience Required

2 years

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